XPERTECHS
For too long, organizations have been stuck between in-house IT teams that can’t keep up with all the complexity and MSPs that don’t deliver on their promises.
The only way to really up your IT game is to find a partner with a “more know-how, more ideas, more commitment” approach – and that’s exactly what XPERTECHS brings. And it’s how we’ve achieved a customer satisfaction rating of 98.4%.
XPERTECHS. Let’s up your game.
From Prompting to Action: The Difference Between Generative AI and Agentic AI
AI tool use is growing fast in most organizations, and agentic AI is a big part of where that growth is headed. According to Gartner, 40% of enterprise applications will feature task-specific AI agents by the end of 2026, up from less than 5% in 2025.* Key Takeaways: What Makes an AI Agent Different An...
AI tool use is growing fast in most organizations, and agentic AI is a big part of where that growth is headed. According to Gartner, 40% of enterprise applications will feature task-specific AI agents by the end of 2026, up from less than 5% in 2025.* Key Takeaways: What Makes an AI Agent Different An...
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XPERTECHS Named 10th Largest Managed IT Firm in Greater Baltimore
(Columbia, MD – July 10, 2026) XPERTECHS is #10 on the Baltimore Business Journal’s 2026 list of Greater Baltimore’s 35 Largest Managed IT Firms. The list ranks firms by the number of employees working in the Baltimore area. XPERTECHS has hired at a steady pace to keep up with the new clients coming to the...
(Columbia, MD – July 10, 2026) XPERTECHS is #10 on the Baltimore Business Journal’s 2026 list of Greater Baltimore’s 35 Largest Managed IT Firms. The list ranks firms by the number of employees working in the Baltimore area. XPERTECHS has hired at a steady pace to keep up with the new clients coming to the...
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XPERTECHS Team Member Attains CMMC Certified Professional Credential
(Columbia, MD – June 17, 2026) One of our team members has earned the CMMC Certified Professional (CCP) credential. Cybersecurity Maturity Model Certification (CMMC) is a necessity for winning and keeping defense contracts, and getting ready for an assessment takes more than good security tools. It takes a clear understanding of what an assessor expects...
(Columbia, MD – June 17, 2026) One of our team members has earned the CMMC Certified Professional (CCP) credential. Cybersecurity Maturity Model Certification (CMMC) is a necessity for winning and keeping defense contracts, and getting ready for an assessment takes more than good security tools. It takes a clear understanding of what an assessor expects...
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Business Process Automation Doesn’t Manage Itself
Most businesses treat automation as a project. You identify a process, build the automation, and move on to the next thing. The work is done. But automation needs ongoing management, and that part rarely makes it into the plan. Sometimes the gap shows up immediately. IT rolls out a security update and an automation that...
Most businesses treat automation as a project. You identify a process, build the automation, and move on to the next thing. The work is done. But automation needs ongoing management, and that part rarely makes it into the plan. Sometimes the gap shows up immediately. IT rolls out a security update and an automation that...
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Your Options When Your MSP Can’t Help with AI and Automation
You’ve figured out that your MSP can’t help you with AI and automation. Maybe you asked directly and got a vague response. Maybe you’ve been waiting for them to bring ideas to the table and they never have. Either way, you know something needs to change and you’re trying to figure out what to do...
You’ve figured out that your MSP can’t help you with AI and automation. Maybe you asked directly and got a vague response. Maybe you’ve been waiting for them to bring ideas to the table and they never have. Either way, you know something needs to change and you’re trying to figure out what to do...
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What Managed Intelligence Providers Do That MSPs Don’t
Managed service providers are good at what they were built to do—keeping IT systems running, networks secure, and support responsive. All of these functions continue to be important but they’re no longer enough. Business leaders today also need guidance on AI and automation. They need a partner who can identify where automation makes sense, implement...
Managed service providers are good at what they were built to do—keeping IT systems running, networks secure, and support responsive. All of these functions continue to be important but they’re no longer enough. Business leaders today also need guidance on AI and automation. They need a partner who can identify where automation makes sense, implement...
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XPERTECHS Named a 2026 Baltimore Business Journal Family-Owned Business Award Honoree
(Columbia, MD – February 25, 2026) — XPERTECHS has been named a Baltimore Business Journal 2026 Family-Owned Business Award honoree. The award celebrates multi-generational, family-owned businesses in Greater Baltimore for their excellence, innovation, and community impact. Founded in 1988 by Michael Mellott, XPERTECHS has grown from a regional IT services provider into a nationally recognized...
(Columbia, MD – February 25, 2026) — XPERTECHS has been named a Baltimore Business Journal 2026 Family-Owned Business Award honoree. The award celebrates multi-generational, family-owned businesses in Greater Baltimore for their excellence, innovation, and community impact. Founded in 1988 by Michael Mellott, XPERTECHS has grown from a regional IT services provider into a nationally recognized...
Read full post on xpertechs.com