IT SAAS CMMC HIPAA. OMG. Time to call a MSP.
Discover leading Managed IT Service Providers across USA, Canada & the United Kingdom.
- 100s of leading MSPs
- Find a MSP near you
- Latest IT news for SMBs
MSPdb™ News
The clocks aren't falling back this year. Your computers might anyway.
If you live in BC, Alberta, or Manitoba, November 1 is about to be a pretty boring Sunday. No fumbling with the microwave clock, no arguing about whether you gained or lost an hour. Your province has decided the time change is done.
If you live in BC, Alberta, or Manitoba, November 1 is about to be a pretty boring Sunday. No fumbling with the microwave clock, no arguing about whether you gained or lost an hour. Your province has decided the time change is done.
Read full post on campfire.ca
Law Firm Cybersecurity: Where New Orleans Practices Are Most Exposed
Law firm cybersecurity is a client confidentiality problem in technical clothing. Where small New Orleans practices are most exposed, and what to fix first.
Law firm cybersecurity is a client confidentiality problem in technical clothing. Where small New Orleans practices are most exposed, and what to fix first.
Read full post on gocourant.com
MSP SLA Benchmarks: What Response Times Should You Expect in 2026?
MSP SLA benchmarks in 2026 put first response near 5 minutes at the median and ... Learn More
MSP SLA benchmarks in 2026 put first response near 5 minutes at the median and ... Learn More
Read full post on uprite.com
Best Managed IT Services for Manufacturing Cloud Migrations and Network Upgrades
Herd & Celebrated: Recognizing Chet Hunemuller
Herd & Celebrated: Recognizing Chet Hunemuller Written By: Jasmine Woerner
Herd & Celebrated: Recognizing Chet Hunemuller Written By: Jasmine Woerner
Read full post on oxen.tech
Storm-Tested Infrastructure: Building IT That Holds Up When the Power Doesn't
Storm-tested IT infrastructure means geographic data redundancy, tested failover systems, verified backups, and a communications plan you can execute without power or internet. The decisions that protect your business have to be made before the storm, not during it. What the Storm Data Actually Says About Business Survival Here's the number that doesn't get enough attention: 40% of small businesses never reopen after a natural disaster.1 And of those that do manage to get back up, another 25% close permanently within the following year.1 That's not a technology statistic. That's a survivab
Storm-tested IT infrastructure means geographic data redundancy, tested failover systems, verified backups, and a communications plan you can execute without power or internet. The decisions that protect your business have to be made before the storm, not during it. What the Storm Data Actually Says About Business Survival Here's the number that doesn't get enough attention: 40% of small businesses never reopen after a natural disaster.1 And of those that do manage to get back up, another 25% close permanently within the following year.1 That's not a technology statistic. That's a survivability statistic. The Southeast Coast bears an outsized share of this risk. Small businesses make up 84.3% of all establishments along the southeastern coastline2 — and during 2017's back-to-back hurricane season, three storms (Harvey, Irma, and Maria) accounted for 92% of all small business disaster losses nationwide.2 Florida isn't a footnote in this story. Florida is the story. The good news: these are not random acts of fate. They are largely the result of IT decisions — or the lack of them — made long before the first tropical depression forms in the Atlantic. What Does Storm-Ready IT Infrastructure Actually Look Like? "Storm-ready" isn't a product you buy. It's an architectural posture — a set of layered decisions about where your data lives, how your systems fail over, and what your team does when the power goes out. The foundation rests on three pillars: 1. Geographic data redundancy. Your data should never live in only one physical location. Cloud backups stored in geographically separate data centers ensure that even if your office — and your local data center — takes a direct hit, your information survives. The 3-2-1 rule remains the baseline: three copies of your data, on two different media types, with one stored off-site. 2. Verified, tested backups. A backup that has never been restored is a theory, not a protection. Industry data shows that 58% of data backups fail when it counts.3 The test isn't whether the backup ran — it's whether the restore worked. If you haven't verified a full recovery recently, you don't actually have a backup plan. 3. Documented failover systems. Failover is the process that keeps your business running when primary systems go down. That might mean secondary internet connections (cellular backup or a second ISP), cloud-hosted phone systems that route calls when your office is offline, or a defined remote-work protocol that activates automatically when the building is inaccessible. The IT Decisions You Can't Make After Landfall This is the section that matters most. There is a category of IT decision that has a hard deadline — and that deadline is whenever the National Hurricane Center upgrades the advisory to a watch. After that point, you're executing a plan. You're not building one. Before the season peaks — ideally before June, certainly before September — your team should have confirmed: Cloud backup is active, automated, and the most recent restore has been tested Critical systems can be accessed remotely, and your team knows how Your internet failover (secondary connection or cellular) is operational Employee contact lists, vendor contacts, and client notification templates are documented and accessible offline Your IT provider has your emergency contact protocol and a defined response SLA for post-storm situations Hardware critical to operations (laptops, external drives) has a pre-storm relocation plan Only 54% of organizations have a documented disaster recovery plan.3 If your business is in the other 46%, that gap is the risk. Not the storm. How Do You Actually Test Failover Before a Storm? Testing failover sounds complicated. It isn't. It requires intention and a calendar, not a big IT budget. Start with a tabletop exercise: gather your key stakeholders, define a scenario ("It's 48 hours after a Category 3 landfall. Your office has no power and no internet."), and walk through every system and process. Who calls whom? How does payroll run? How do clients reach you? Where is your data? From there, escalate to a live drill. Actually fail over to your backup internet connection. Actually restore data from your cloud backup. Actually test remote access for every role that needs it. What fails in a drill costs you an afternoon. What fails during a storm costs you your business. If your managed IT provider isn't conducting these exercises with you — or can't tell you the last time your backups were verified — that's a conversation worth having now. Don't Forget the IT Asset You're Most Likely to Overlook Infrastructure gets the attention. Communications plans don't. After a major hurricane, cell towers are degraded, landlines are unreliable, and internet service can be out for days or weeks. Your ability to reach employees, vendors, and clients in those first 72 hours will define your recovery trajectory as much as any technical system. Before peak season, build and distribute a communications plan that answers: How will you notify employees about office status? Who is the primary point of contact for clients, and what's the backup if that person is unreachable? What's your protocol for communicating a service disruption to customers? How will your team coordinate if messaging apps and email are down? A printed contact sheet stored off-site. A pre-drafted client notification email ready to send from a mobile hotspot. A designated off-state contact who can relay messages. These aren't sophisticated IT solutions — they're the unglamorous details that separate businesses that recover quickly from those that don't. Is Your IT Ready for Peak Season? September 18 is statistically one of the most active weeks of Atlantic hurricane season. If you're reading this and you're not confident your infrastructure would hold up, that confidence gap is the most important thing on your to-do list this week. Sentry Technology Solutions works with Florida businesses to build, test, and maintain the IT infrastructure and continuity plans that don't just survive storm season — they keep operations running through it. Start with a conversation. Talk to Sentry About Your Business Continuity Plan → sentryitsolutions.com References 1. Federal Emergency Management Agency (FEMA). Small business disaster recovery statistics. Cited via IWINS and Access Corp. https://www.iwins.com/blog/fema-over-one-third-of-small-businesses-do-not-reopen-after-a-disaster/ 2. U.S. Small Business Administration Office of Advocacy. "The Eye of the Storm: Small Businesses and Natural Disasters." October 2024. https://advocacy.sba.gov/wp-content/uploads/2024/10/Small-Businesses-and-Natural-Disasters_FINAL.pdf 3. Computing Research (2021) and Veeam (2021). Cited via Invenio IT Disaster Recovery Statistics. https://invenioit.com/continuity/disaster-recovery-statistics/
Read full post on sentrytechsolutions.com
Email Security For Small Business: Protect Invoices, Approvals, And Customer Data
Email carries invoices, approvals, HR records, customer requests, CRM notifications, password resets, and vendor communications. That makes email secu...
Email carries invoices, approvals, HR records, customer requests, CRM notifications, password resets, and vendor communications. That makes email secu...
Read full post on xl.net
Why Small Businesses Are Prime Targets for Hackers
Many small business owners assume their organization's size keeps them invisible to cybercriminals. In reality, automated bots scan networks indiscriminately for unpatched software and weak passwords every second. You are not targeted for who you are, but for how easily your system can be breached.
Many small business owners assume their organization's size keeps them invisible to cybercriminals. In reality, automated bots scan networks indiscriminately for unpatched software and weak passwords every second. You are not targeted for who you are, but for how easily your system can be breached.
Read full post on coretechllc.com
The Power Is Out for 48 Hours. What in Your Office Still Works?
Direct Answer: Usually less than owners expect. Laptops and cloud email survive a 48-hour outage. Desktops, on-premise servers, VoIP phones, and anything on a small desk UPS do not. Most business owners in Monterey County have a rough idea of what happens when the lights go out. They picture the office dark and everyone going
Direct Answer: Usually less than owners expect. Laptops and cloud email survive a 48-hour outage. Desktops, on-premise servers, VoIP phones, and anything on a small desk UPS do not. Most business owners in Monterey County have a rough idea of what happens when the lights go out. They picture the office dark and everyone going
Read full post on adaptiveis.net
MSP Pricing Models Explained: How IT Providers Charge
If you have started comparing managed IT providers, you have likely come across phrases such as per user, per device, and tiered without a clear explanation of what they actually mean. This can make it difficult to compare quotes or understand how your monthly costs are calculated. This guide breaks down the most common MSP
If you have started comparing managed IT providers, you have likely come across phrases such as per user, per device, and tiered without a clear explanation of what they actually mean. This can make it difficult to compare quotes or understand how your monthly costs are calculated. This guide breaks down the most common MSP
Read full post on novatech.net2026 ready playbook mapping every Google Business Profile field to Google's three ranking pillars. Verify your listing,...
Map Every Google Business Profile Field to Google’s 3 Pillars for SMBs
2026 ready playbook mapping every Google Business Profile field to Google's three ranking pillars. Verify your listing, pick the right category, and build...
2026 ready playbook mapping every Google Business Profile field to Google's three ranking pillars. Verify your listing, pick the right category, and build...
Read full post on mytekrescue.com
Dental Practice Backup Recovery Example Explained
See a dental practice backup recovery example and learn what protects schedules, patient files, imaging, billing, and care when systems fail unexpectedly.
See a dental practice backup recovery example and learn what protects schedules, patient files, imaging, billing, and care when systems fail unexpectedly.
Read full post on rj-pro.net
IT Staff Augmentation in Burbank: When to Supplement In-house Teams
IT staff augmentation helps Burbank companies fill short-term skill gaps, control project execution, and avoid long-term payroll commitments. Learn when augmentation beats outsourcing and how the LA-OC talent market shapes local hiring strategy.
IT staff augmentation helps Burbank companies fill short-term skill gaps, control project execution, and avoid long-term payroll commitments. Learn when augmentation beats outsourcing and how the LA-OC talent market shapes local hiring strategy.
Read full post on tvgconsulting.com
Slow models, failed syncs and scattered consultant files are usually infrastructure problems, not user error. What architecture firms should expect fr...
IT Support for Architecture Firms: What Generalist Providers Miss
Slow models, failed syncs and scattered consultant files are usually infrastructure problems, not user error. What architecture firms should expect from IT.
Slow models, failed syncs and scattered consultant files are usually infrastructure problems, not user error. What architecture firms should expect from IT.
Read full post on gocourant.com
A business continuity plan can draw the line between having a bad week and being faced with a company-wide catastrophe. For manufacturers, every hour...
Why Manufacturers Need Business Continuity
A business continuity plan can draw the line between having a bad week and being faced with a company-wide catastrophe. For manufacturers, every hour of downtime costs you missed production runs, late shipments, and damaged customer relationships that are hard to win back. Recent research puts the stakes in sharp relief: ABB’s 2025 survey of
A business continuity plan can draw the line between having a bad week and being faced with a company-wide catastrophe. For manufacturers, every hour of downtime costs you missed production runs, late shipments, and damaged customer relationships that are hard to win back. Recent research puts the stakes in sharp relief: ABB’s 2025 survey of
Read full post on lgnetworksinc.com
A law firm sells hours. That’s the entire business model, and it’s why the loss described here is so easy to miss. When an attorney spends twenty minu...
Why Sacramento Law Firms Lose Billable Hours to IT Problems
A law firm sells hours. That’s the entire business model, and it’s why the loss described here is so easy to miss. When an attorney spends twenty minutes waiting for a case file to open, nobody records it. There’s no entry for it. The time simply doesn’t exist in any system, and at the end
A law firm sells hours. That’s the entire business model, and it’s why the loss described here is so easy to miss. When an attorney spends twenty minutes waiting for a case file to open, nobody records it. There’s no entry for it. The time simply doesn’t exist in any system, and at the end
Read full post on rj-pro.net
Stop Guessing. Start Validating: Why Annual Security Assessments Are No Longer Enough Executive Summary Many organizations continue to evaluate c...
Why Annual Security Assessments Are No Longer Enough
Stop Guessing. Start Validating: Why Annual Security Assessments Are No Longer Enough Executive Summary Many organizations continue to evaluate cybersecurity risk using annual assessments and periodic penetration testing engagements. While these activities provide valuable insight, they offer only a snapshot of risk at a single moment in time. As technology environments evolve, new vulnerabilities, assets, users, and configurations emerge continuously. Continuous Threat Exposure Management (CTEM) helps organizations move beyond point-in-time security reviews to gain ongoing visibility int
Stop Guessing. Start Validating: Why Annual Security Assessments Are No Longer Enough Executive Summary Many organizations continue to evaluate cybersecurity risk using annual assessments and periodic penetration testing engagements. While these activities provide valuable insight, they offer only a snapshot of risk at a single moment in time. As technology environments evolve, new vulnerabilities, assets, users, and configurations emerge continuously. Continuous Threat Exposure Management (CTEM) helps organizations move beyond point-in-time security reviews to gain ongoing visibility into their exposure landscape, enabling leadership to prioritize risk, improve resilience, and make more informed business decisions. This positioning aligns with OXEN's CTEM solution materials emphasizing continuous discovery, validation, testing, prioritization, and executive-level reporting.
Read full post on oxen.tech
Net Friends President Neelesh Patel is interviewed by Triangle Business Journal’s President Sougata Mukherjee following Neelesh’s Corporate Leadership...
Triangle Business Journal’s Executive Insights Interview with Neelesh Patel
Net Friends President Neelesh Patel is interviewed by Triangle Business Journal’s President Sougata Mukherjee following Neelesh’s Corporate Leadership Award. Neelesh details the Net Friends origin story and how he reshaped the company’s sales process for sustainable success.
Net Friends President Neelesh Patel is interviewed by Triangle Business Journal’s President Sougata Mukherjee following Neelesh’s Corporate Leadership Award. Neelesh details the Net Friends origin story and how he reshaped the company’s sales process for sustainable success.
Read full post on netfriends.com
Texas energy companies no longer run 2 separate networks. Field gateways, historians, vendor tunnels and ... Learn More
OT/IT Security for Texas Energy Companies: Where Convergence Leaves Gaps
Texas energy companies no longer run 2 separate networks. Field gateways, historians, vendor tunnels and ... Learn More
Texas energy companies no longer run 2 separate networks. Field gateways, historians, vendor tunnels and ... Learn More
Read full post on uprite.com
Zero Trust Security for Dallas Businesses: A Practical Guide for SMBs
If you run a business in Dallas — whether it’s a 12-person accounting firm in Uptown or a 60-person distribution warehouse near I-35 — you’ve probably heard the term “zero trust” thrown around by every IT vendor pitching you this
If you run a business in Dallas — whether it’s a 12-person accounting firm in Uptown or a 60-person distribution warehouse near I-35 — you’ve probably heard the term “zero trust” thrown around by every IT vendor pitching you this
Read full post on ightysupport.com
Construction firms run some of the most complex IT environments in any industry, with project files measured in gigabytes, crews spread across multipl...
Managed IT Services for Construction Companies in DFW
Construction firms run some of the most complex IT environments in any industry, with project files measured in gigabytes, crews spread across multiple active jobsites, subcontractor networks that stretch across the Metroplex, and software stacks that tie field operations directly to accounting. All of it has to work, reliably, every day. When it doesn’t, field crews sit idle, deadlines are missed, and project delays ripple through every stakeholder on the job.
Construction firms run some of the most complex IT environments in any industry, with project files measured in gigabytes, crews spread across multiple active jobsites, subcontractor networks that stretch across the Metroplex, and software stacks that tie field operations directly to accounting. All of it has to work, reliably, every day. When it doesn’t, field crews sit idle, deadlines are missed, and project delays ripple through every stakeholder on the job.
Read full post on sagiss.com
Managed IT Services for Law Firms: Supporting Compliance and Protecting Client Data
As a small or medium-sized law firm, your obligation to protect client information does not shrink with the size of your business. The moment someone entrusts you with medical records, financial details, settlement terms, or other sensitive information, your firm assumes a serious responsibility. Your budget may be smaller than a national firm’s, but the
As a small or medium-sized law firm, your obligation to protect client information does not shrink with the size of your business. The moment someone entrusts you with medical records, financial details, settlement terms, or other sensitive information, your firm assumes a serious responsibility. Your budget may be smaller than a national firm’s, but the
Read full post on reliabletechnology.co
Apple IT support for creative studios: contractor access, hybrid storage for huge media files, client security questionnaires, and updates that don't...
Apple IT Support for Creative Teams
Apple IT support for creative studios: contractor access, hybrid storage for huge media files, client security questionnaires, and updates that don't break the edit.
Apple IT support for creative studios: contractor access, hybrid storage for huge media files, client security questionnaires, and updates that don't break the edit.
Read full post on campfire.ca
Cyber attacks are increasing. This isn't a new statistic, and to be honest, you're probably groaning to yourself, saying "I know this." We get it, you...
Cyber Insurance in 2027: 5 Questions Every Business Should Ask
Cyber attacks are increasing. This isn't a new statistic, and to be honest, you're probably groaning to yourself, saying "I know this." We get it, you know there are risks. But the more sinister risk people don't often consider is how they're meeting cyber insurance requirements while things continue to evolve into uncharted, AI-riddled waters. Recent cyber insurance trends show that renewals are becoming evidence reviews. Insurers increasingly want proof that security controls are deployed, enforced, monitored, and documented before extending favorable coverage terms. At the same time, AI-dri
Cyber attacks are increasing. This isn't a new statistic, and to be honest, you're probably groaning to yourself, saying "I know this." We get it, you know there are risks. But the more sinister risk people don't often consider is how they're meeting cyber insurance requirements while things continue to evolve into uncharted, AI-riddled waters. Recent cyber insurance trends show that renewals are becoming evidence reviews. Insurers increasingly want proof that security controls are deployed, enforced, monitored, and documented before extending favorable coverage terms. At the same time, AI-driven fraud continues to increase the financial risk associated with cyber incidents. Here are answers to some of the most frequently asked questions about cyber insurance coverage, and its gaps.
Read full post on blog.centretechnologies.com
When Should a Business Upgrade From Microsoft 365 Business Standard to Premium?
Schedule a Microsoft 365 review: when should a business upgrade from Microsoft 365 Business Standard to Premium? Compare security, devices, and compliance.
Schedule a Microsoft 365 review: when should a business upgrade from Microsoft 365 Business Standard to Premium? Compare security, devices, and compliance.
Read full post on igtech365.com
Massachusetts Small Business Cybersecurity Grant: What Boston Companies Need to Know
Massachusetts is now paying for part of your cybersecurity monitoring bill. The Cyber Resilient Massachusetts grant program reimburses up to one-third of the cost of Managed Detection and Response (MDR) services for up to three years, and small businesses across the state, Boston included, can apply now. If the price tag has kept you from
Massachusetts is now paying for part of your cybersecurity monitoring bill. The Cyber Resilient Massachusetts grant program reimburses up to one-third of the cost of Managed Detection and Response (MDR) services for up to three years, and small businesses across the state, Boston included, can apply now. If the price tag has kept you from
Read full post on bostonmit.com
AI Is Changing Cyberattacks: Is Your Credit Union Ready?
Introduction Everyone is talking about how AI can improve productivity, streamline operations, and enhance member experiences. Far fewer are talking about how AI is making cybercriminals faster, more convincing, and easier to scale. For credit unions, this is not simply a technology concern. These institutions depend on trusted member relationships, handle sensitive financial data, work…
Introduction Everyone is talking about how AI can improve productivity, streamline operations, and enhance member experiences. Far fewer are talking about how AI is making cybercriminals faster, more convincing, and easier to scale. For credit unions, this is not simply a technology concern. These institutions depend on trusted member relationships, handle sensitive financial data, work…
Read full post on integrisit.com
What Do Manufacturing Industry Consultants Recommend for IT OT Convergence Support?
When Is Technology Upgrade Planning Critical for Growing Businesses?
Technology upgrade planning usually starts long before systems actually fail. After all, growth doesn’t break your systems overnight. It’s much more gradual than that.
Technology upgrade planning usually starts long before systems actually fail. After all, growth doesn’t break your systems overnight. It’s much more gradual than that.
Read full post on coretechllc.com
Co-Managed IT: When You Need a Partner, Not a Replacement
Co-managed IT is a service model where an outside provider works alongside your existing internal IT staff, filling gaps in expertise, capacity, or coverage rather than replacing your team. It is designed for businesses that have IT resources in-house but need more depth than one or two people can reasonably carry on their own.
Co-managed IT is a service model where an outside provider works alongside your existing internal IT staff, filling gaps in expertise, capacity, or coverage rather than replacing your team. It is designed for businesses that have IT resources in-house but need more depth than one or two people can reasonably carry on their own.
Read full post on sentrytechsolutions.com
What Is IT Compliance? Requirements, Standards, Management and Services
IT compliance is the process of aligning an organization’s technology systems, data practices, policies, and controls with applicable laws, regulations, industry standards, contractual obligations, and internal requirements. For small and mid-sized businesses, applicable compliance requirements vary by industry, location, business activities, and the types of data they process. Major regulations include HIPAA, GDPR, SOX, GLBA,... Source
IT compliance is the process of aligning an organization’s technology systems, data practices, policies, and controls with applicable laws, regulations, industry standards, contractual obligations, and internal requirements. For small and mid-sized businesses, applicable compliance requirements vary by industry, location, business activities, and the types of data they process. Major regulations include HIPAA, GDPR, SOX, GLBA,... Source
Read full post on cloudavize.com
Cloud Migration Roadmap Template That Prevents Costly Rework
Get a practical cloud migration roadmap template plus steps to customize it for assessment, waves, testing and cutover without budget surprises.
Get a practical cloud migration roadmap template plus steps to customize it for assessment, waves, testing and cutover without budget surprises.
Read full post on cloudorbis.com
Hold SEO Rankings During a Redesign: Google Backed Playbook for Devs
A practical playbook for designers and dev teams to keep search rankings during a redesign: preserve high-value URLs, build one-to-one 301 redirects, QA...
A practical playbook for designers and dev teams to keep search rankings during a redesign: preserve high-value URLs, build one-to-one 301 redirects, QA...
Read full post on mytekrescue.com
Looking for a Dataprise, Ntiva, or CMIT Solutions Alternative?
How NSOCIT compares to Dataprise, Ntiva, and CMIT alternative solutions for businesses based in Maryland, Virginia, and the Washington DC metro area.
How NSOCIT compares to Dataprise, Ntiva, and CMIT alternative solutions for businesses based in Maryland, Virginia, and the Washington DC metro area.
Read full post on nsocit.com
Endpoint Detection Versus Antivirus: What Wins?
Endpoint detection versus antivirus is not an either-or choice. Learn what each tool does, where it falls short, and how layered protection helps daily.
Endpoint detection versus antivirus is not an either-or choice. Learn what each tool does, where it falls short, and how layered protection helps daily.
Read full post on priscanova.com
What Architecture Firms Need From an IT Support Provider
TL;DR: Architecture and engineering firms need an IT provider that understands managing large files and supporting specialized industry software, alongside the everyday IT needs that every business relies on. With a tendency towards bold design and world-renowned architecture, it’s no wonder that Arizona has become a hub for architects. Frank Lloyd Wright built Taliesin West
TL;DR: Architecture and engineering firms need an IT provider that understands managing large files and supporting specialized industry software, alongside the everyday IT needs that every business relies on. With a tendency towards bold design and world-renowned architecture, it’s no wonder that Arizona has become a hub for architects. Frank Lloyd Wright built Taliesin West
Read full post on onboardit.com
What an Outage Actually Costs Your Practice
There is a comfortable story a lot of small business owners tell themselves about downtime. If the systems ever go down, we will just roll up our sleeves and deal
There is a comfortable story a lot of small business owners tell themselves about downtime. If the systems ever go down, we will just roll up our sleeves and deal
Read full post on dpctechnology.com
5 Ways to Use AI for Construction Disaster Preparedness Planning
5 Ways Construction Companies Can Use AI for Disaster Preparedness AI for construction disaster preparedness planning can help general contractors and subcontractors document critical processes, build response playbooks, identify operational
5 Ways Construction Companies Can Use AI for Disaster Preparedness AI for construction disaster preparedness planning can help general contractors and subcontractors document critical processes, build response playbooks, identify operational
Read full post on 7tech.com
Your Biggest Cybersecurity Risk Isn't Technology. It's People.
Your Biggest Cybersecurity Risk Isn't Technology. It's People. Written By: Jasmine Woerner
Your Biggest Cybersecurity Risk Isn't Technology. It's People. Written By: Jasmine Woerner
Read full post on oxen.tech
From Reactive to Proactive: How DEX Is Rewriting the Service Desk Playbook
For years, the service desk has operated on a simple model: something breaks, an employee reports it, and IT works to fix it. It’s a necessary function, but it’s also inherently reactive. By the time…
For years, the service desk has operated on a simple model: something breaks, an employee reports it, and IT works to fix it. It’s a necessary function, but it’s also inherently reactive. By the time…
Read full post on thrivenextgen.com
CMMC Compliance Cost for DFW Defense Contractors: What to Budget While Phase 2 Is Paused
CMMC compliance cost in DFW comes down to 2 numbers that rarely sit side by ... Learn More
CMMC compliance cost in DFW comes down to 2 numbers that rarely sit side by ... Learn More
Read full post on uprite.com
7 Red Flags That Signal It Is Time to Change IT Providers
Changing your IT provider is a significant business decision, but staying with an underperforming partner is often more costly in the long run.
Changing your IT provider is a significant business decision, but staying with an underperforming partner is often more costly in the long run.
Read full post on cgbtech.com
Apple IT Support for Microsoft 365
Running Macs and PCs on Microsoft 365? Campfire provides Apple IT support for Microsoft 365 across Canada, with secure integration for mixed-device teams.
Running Macs and PCs on Microsoft 365? Campfire provides Apple IT support for Microsoft 365 across Canada, with secure integration for mixed-device teams.
Read full post on campfire.ca
28 Years of Nexus IT: Built on Your Trust
From the outside, an IT request looks like a small thing. A ticket, or a password reset. From where we sit, it is a physician waiting on a scan to
From the outside, an IT request looks like a small thing. A ticket, or a password reset. From where we sit, it is a physician waiting on a scan to
Read full post on nexusitc.net
When Do Power BI Consulting Services Make Sense for SMBs?
Schedule Power BI consulting services to fix reporting bottlenecks, connect business data, and build a secure analytics roadmap for a growing Florida business.
Schedule Power BI consulting services to fix reporting bottlenecks, connect business data, and build a secure analytics roadmap for a growing Florida business.
Read full post on igtech365.comFailed to load more articles
You're all caught up!
Check back later for more home news.
MSPdb™ News
The clocks aren't falling back this year. Your computers might anyway.
If you live in BC, Alberta, or Manitoba, November 1 is about to be a pretty boring Sunday. No fumbling with the microwave clock, no arguing about whether you gained or lost an hour. Your province has decided the time change is done.
If you live in BC, Alberta, or Manitoba, November 1 is about to be a pretty boring Sunday. No fumbling with the microwave clock, no arguing about whether you gained or lost an hour. Your province has decided the time change is done.
Read full post on campfire.ca
Law Firm Cybersecurity: Where New Orleans Practices Are Most Exposed
Law firm cybersecurity is a client confidentiality problem in technical clothing. Where small New Orleans practices are most exposed, and what to fix first.
Law firm cybersecurity is a client confidentiality problem in technical clothing. Where small New Orleans practices are most exposed, and what to fix first.
Read full post on gocourant.com
MSP SLA Benchmarks: What Response Times Should You Expect in 2026?
MSP SLA benchmarks in 2026 put first response near 5 minutes at the median and ... Learn More
MSP SLA benchmarks in 2026 put first response near 5 minutes at the median and ... Learn More
Read full post on uprite.com
Best Managed IT Services for Manufacturing Cloud Migrations and Network Upgrades
Herd & Celebrated: Recognizing Chet Hunemuller
Herd & Celebrated: Recognizing Chet Hunemuller Written By: Jasmine Woerner
Herd & Celebrated: Recognizing Chet Hunemuller Written By: Jasmine Woerner
Read full post on oxen.tech
Storm-Tested Infrastructure: Building IT That Holds Up When the Power Doesn't
Storm-tested IT infrastructure means geographic data redundancy, tested failover systems, verified backups, and a communications plan you can execute without power or internet. The decisions that protect your business have to be made before the storm, not during it. What the Storm Data Actually Says About Business Survival Here's the number that doesn't get enough attention: 40% of small businesses never reopen after a natural disaster.1 And of those that do manage to get back up, another 25% close permanently within the following year.1 That's not a technology statistic. That's a survivab
Storm-tested IT infrastructure means geographic data redundancy, tested failover systems, verified backups, and a communications plan you can execute without power or internet. The decisions that protect your business have to be made before the storm, not during it. What the Storm Data Actually Says About Business Survival Here's the number that doesn't get enough attention: 40% of small businesses never reopen after a natural disaster.1 And of those that do manage to get back up, another 25% close permanently within the following year.1 That's not a technology statistic. That's a survivability statistic. The Southeast Coast bears an outsized share of this risk. Small businesses make up 84.3% of all establishments along the southeastern coastline2 — and during 2017's back-to-back hurricane season, three storms (Harvey, Irma, and Maria) accounted for 92% of all small business disaster losses nationwide.2 Florida isn't a footnote in this story. Florida is the story. The good news: these are not random acts of fate. They are largely the result of IT decisions — or the lack of them — made long before the first tropical depression forms in the Atlantic. What Does Storm-Ready IT Infrastructure Actually Look Like? "Storm-ready" isn't a product you buy. It's an architectural posture — a set of layered decisions about where your data lives, how your systems fail over, and what your team does when the power goes out. The foundation rests on three pillars: 1. Geographic data redundancy. Your data should never live in only one physical location. Cloud backups stored in geographically separate data centers ensure that even if your office — and your local data center — takes a direct hit, your information survives. The 3-2-1 rule remains the baseline: three copies of your data, on two different media types, with one stored off-site. 2. Verified, tested backups. A backup that has never been restored is a theory, not a protection. Industry data shows that 58% of data backups fail when it counts.3 The test isn't whether the backup ran — it's whether the restore worked. If you haven't verified a full recovery recently, you don't actually have a backup plan. 3. Documented failover systems. Failover is the process that keeps your business running when primary systems go down. That might mean secondary internet connections (cellular backup or a second ISP), cloud-hosted phone systems that route calls when your office is offline, or a defined remote-work protocol that activates automatically when the building is inaccessible. The IT Decisions You Can't Make After Landfall This is the section that matters most. There is a category of IT decision that has a hard deadline — and that deadline is whenever the National Hurricane Center upgrades the advisory to a watch. After that point, you're executing a plan. You're not building one. Before the season peaks — ideally before June, certainly before September — your team should have confirmed: Cloud backup is active, automated, and the most recent restore has been tested Critical systems can be accessed remotely, and your team knows how Your internet failover (secondary connection or cellular) is operational Employee contact lists, vendor contacts, and client notification templates are documented and accessible offline Your IT provider has your emergency contact protocol and a defined response SLA for post-storm situations Hardware critical to operations (laptops, external drives) has a pre-storm relocation plan Only 54% of organizations have a documented disaster recovery plan.3 If your business is in the other 46%, that gap is the risk. Not the storm. How Do You Actually Test Failover Before a Storm? Testing failover sounds complicated. It isn't. It requires intention and a calendar, not a big IT budget. Start with a tabletop exercise: gather your key stakeholders, define a scenario ("It's 48 hours after a Category 3 landfall. Your office has no power and no internet."), and walk through every system and process. Who calls whom? How does payroll run? How do clients reach you? Where is your data? From there, escalate to a live drill. Actually fail over to your backup internet connection. Actually restore data from your cloud backup. Actually test remote access for every role that needs it. What fails in a drill costs you an afternoon. What fails during a storm costs you your business. If your managed IT provider isn't conducting these exercises with you — or can't tell you the last time your backups were verified — that's a conversation worth having now. Don't Forget the IT Asset You're Most Likely to Overlook Infrastructure gets the attention. Communications plans don't. After a major hurricane, cell towers are degraded, landlines are unreliable, and internet service can be out for days or weeks. Your ability to reach employees, vendors, and clients in those first 72 hours will define your recovery trajectory as much as any technical system. Before peak season, build and distribute a communications plan that answers: How will you notify employees about office status? Who is the primary point of contact for clients, and what's the backup if that person is unreachable? What's your protocol for communicating a service disruption to customers? How will your team coordinate if messaging apps and email are down? A printed contact sheet stored off-site. A pre-drafted client notification email ready to send from a mobile hotspot. A designated off-state contact who can relay messages. These aren't sophisticated IT solutions — they're the unglamorous details that separate businesses that recover quickly from those that don't. Is Your IT Ready for Peak Season? September 18 is statistically one of the most active weeks of Atlantic hurricane season. If you're reading this and you're not confident your infrastructure would hold up, that confidence gap is the most important thing on your to-do list this week. Sentry Technology Solutions works with Florida businesses to build, test, and maintain the IT infrastructure and continuity plans that don't just survive storm season — they keep operations running through it. Start with a conversation. Talk to Sentry About Your Business Continuity Plan → sentryitsolutions.com References 1. Federal Emergency Management Agency (FEMA). Small business disaster recovery statistics. Cited via IWINS and Access Corp. https://www.iwins.com/blog/fema-over-one-third-of-small-businesses-do-not-reopen-after-a-disaster/ 2. U.S. Small Business Administration Office of Advocacy. "The Eye of the Storm: Small Businesses and Natural Disasters." October 2024. https://advocacy.sba.gov/wp-content/uploads/2024/10/Small-Businesses-and-Natural-Disasters_FINAL.pdf 3. Computing Research (2021) and Veeam (2021). Cited via Invenio IT Disaster Recovery Statistics. https://invenioit.com/continuity/disaster-recovery-statistics/
Read full post on sentrytechsolutions.com
Email Security For Small Business: Protect Invoices, Approvals, And Customer Data
Email carries invoices, approvals, HR records, customer requests, CRM notifications, password resets, and vendor communications. That makes email secu...
Email carries invoices, approvals, HR records, customer requests, CRM notifications, password resets, and vendor communications. That makes email secu...
Read full post on xl.net
Why Small Businesses Are Prime Targets for Hackers
Many small business owners assume their organization's size keeps them invisible to cybercriminals. In reality, automated bots scan networks indiscriminately for unpatched software and weak passwords every second. You are not targeted for who you are, but for how easily your system can be breached.
Many small business owners assume their organization's size keeps them invisible to cybercriminals. In reality, automated bots scan networks indiscriminately for unpatched software and weak passwords every second. You are not targeted for who you are, but for how easily your system can be breached.
Read full post on coretechllc.com
The Power Is Out for 48 Hours. What in Your Office Still Works?
Direct Answer: Usually less than owners expect. Laptops and cloud email survive a 48-hour outage. Desktops, on-premise servers, VoIP phones, and anything on a small desk UPS do not. Most business owners in Monterey County have a rough idea of what happens when the lights go out. They picture the office dark and everyone going
Direct Answer: Usually less than owners expect. Laptops and cloud email survive a 48-hour outage. Desktops, on-premise servers, VoIP phones, and anything on a small desk UPS do not. Most business owners in Monterey County have a rough idea of what happens when the lights go out. They picture the office dark and everyone going
Read full post on adaptiveis.net
MSP Pricing Models Explained: How IT Providers Charge
If you have started comparing managed IT providers, you have likely come across phrases such as per user, per device, and tiered without a clear explanation of what they actually mean. This can make it difficult to compare quotes or understand how your monthly costs are calculated. This guide breaks down the most common MSP
If you have started comparing managed IT providers, you have likely come across phrases such as per user, per device, and tiered without a clear explanation of what they actually mean. This can make it difficult to compare quotes or understand how your monthly costs are calculated. This guide breaks down the most common MSP
Read full post on novatech.net
Just Added to MSPdb™
MSP 100 - Founders Circle
Enhancing Security Beyond Anti-Virus Measures
Application control represents a strategic approach to bolstering computer security, going beyond the conventional anti-virus methods. It’s a technique centered around explicitly permitting or blocking the execution of applications on a computer system. Contrary to anti-virus software, which relies on definitions and heuristic analysis to judge the nature of code, application control adopts a more
Application control represents a strategic approach to bolstering computer security, going beyond the conventional anti-virus methods. It’s a technique centered around explicitly permitting or blocking the execution of applications on a computer system. Contrary to anti-virus software, which relies on definitions and heuristic analysis to judge the nature of code, application control adopts a more
Read full post on otoit.com
MSP Jobs
All Jobs
MSP Marketplace
View All
MSP Events
View allMSP Summit 2026
Las Vegas, NV
Channel Partners Expo
Orlando, FL
IT Nation Connect
Virtual Event
Sign in to create your MSP event
MSP Marketing
7 Proven Strategies to Generate More MSP Leads in 2026
How to Build a Referral Program That Actually Works
SEO for MSPs: Rank Higher and Get Found by SMBs
Get more leads for your MSP
Popular MSPs
View All
