Need an MSP?
Discover leading Managed IT Service Providers across USA, Canada & the United Kingdom.
- 100s of leading MSPs
- Find a MSP near you
- Latest IT news for SMBs
MSPdb™ News
Data Hygiene: The Missing Piece of Your AI Strategy
AI is everywhere right now. It’s helping businesses work faster, automate routine tasks, uncover insights, create content, and make better use of their time. And while everyone’s focused on the …
AI is everywhere right now. It’s helping businesses work faster, automate routine tasks, uncover insights, create content, and make better use of their time. And while everyone’s focused on the …
Read full post on mirazon.com
Microsoft Is Retiring SMS Login Codes: What Business Owners Need to Know About Passkeys
The way people log in to their accounts is changing again, and this time the shift is coming from one of the biggest names in technology. Microsoft has announced that it is moving users who currently rely on text message or phone call codes over to passkeys, and it plans to retire its own text
The way people log in to their accounts is changing again, and this time the shift is coming from one of the biggest names in technology. Microsoft has announced that it is moving users who currently rely on text message or phone call codes over to passkeys, and it plans to retire its own text
Read full post on runnetworkrun.com
Cloud Managed Firewalls: Why Faster Patching Matters
Data Center MEP Contractors Face the Same WIP Problem as GCs
Data center MEP contractors face cash and margin pressure when interconnection dates, equipment schedules, and design requirements shift. Learn why committed costs, change orders, field data, and WIP forecasts must remain aligned throughout the project.
Data center MEP contractors face cash and margin pressure when interconnection dates, equipment schedules, and design requirements shift. Learn why committed costs, change orders, field data, and WIP forecasts must remain aligned throughout the project.
Read full post on swktech.com
How to Manage IT Service Complexity as You Grow
How to Manage IT Complexity as Your Business Grows: Internal IT vs. Managed IT vs. Co-Managed IT As businesses grow, technology becomes more difficult to manage. More employees, more software, cloud platforms, cybersecurity requirements, and compliance obligations all add layers of complexity. What worked when your company had 20 employees may no longer work at 75 or 150 employees. The challenge is not simply having more technology. It's ensuring that technology continues to support business growth without creating security risks, downtime, or operational bottlenecks. Key Takeaways
How to Manage IT Complexity as Your Business Grows: Internal IT vs. Managed IT vs. Co-Managed IT As businesses grow, technology becomes more difficult to manage. More employees, more software, cloud platforms, cybersecurity requirements, and compliance obligations all add layers of complexity. What worked when your company had 20 employees may no longer work at 75 or 150 employees. The challenge is not simply having more technology. It's ensuring that technology continues to support business growth without creating security risks, downtime, or operational bottlenecks. Key Takeaways IT complexity increases as organizations grow. More users, devices, applications, and compliance requirements create management challenges. Businesses typically choose between internal IT, managed IT, or co-managed IT. The right model depends on business goals, budget, and internal capabilities. Proactive planning reduces costs and improves business outcomes. What Causes IT Complexity? IT complexity rarely appears overnight. It grows gradually as organizations add new technology, employees, and business processes. Growing User and Device Counts Every new employee requires: A computer Software licenses Security controls User accounts Ongoing support As headcount increases, so does the workload required to maintain these systems. Cloud Application Expansion Most organizations now operate across multiple cloud platforms. Microsoft 365, CRM systems, accounting software, HR applications, collaboration tools, and industry-specific applications all require administration and security oversight. The more systems involved, the more difficult integrations, troubleshooting, and visibility become. Increasing Cybersecurity Requirements Modern cybersecurity demands continue to grow. Organizations are expected to implement: Multi-factor authentication Endpoint protection Security awareness training Backup and disaster recovery Compliance documentation Many growing businesses find these requirements exceed the capabilities of a single IT generalist. Vendor Sprawl As technology stacks expand, so do vendor relationships. Internet providers, cloud platforms, phone systems, software vendors, and cybersecurity providers all play a role. When issues occur, determining ownership can become a challenge. IT Challenges by Business Size Business Stage Typical Challenge 10-50 Employees Limited internal IT expertise 50-200 Employees IT resources become stretched thin 200+ Employees Governance, security, and scalability challenges No matter the size of the organization, IT must evolve alongside business growth. Internal IT vs. Managed IT vs. Co-Managed IT Most growing organizations choose one of three support models. Option 1: Internal IT An internal IT team provides direct access and deep familiarity with your business. Advantages Direct control In-house business knowledge Immediate access to staff Challenges Limited specialized expertise Hiring and retention costs Vacation and coverage gaps Ongoing training requirements For small organizations, a single IT professional often struggles to cover networking, cybersecurity, cloud services, compliance, and strategic planning simultaneously. Option 2: Managed IT Services Managed IT services outsource day-to-day technology management to a dedicated partner. Advantages Access to specialized expertise Predictable monthly costs Enhanced cybersecurity capabilities Greater scalability Challenges Less direct day-to-day control Dependence on service agreements and provider processes For many growing businesses, managed services provide broader expertise than they could reasonably build internally. Option 3: Co-Managed IT Co-managed IT combines internal staff with external support. Your internal team continues leading business strategy and user relationships while a partner provides specialized expertise, project support, cybersecurity resources, and additional bandwidth. Advantages Keeps internal IT leadership in place Expands available expertise Provides backup coverage Supports larger projects Challenges Requires clearly defined responsibilities Depends on effective collaboration between teams For organizations that already have IT personnel but need additional capabilities, co-managed IT often provides the best balance of control and support. How to Choose the Right IT Model Before making a decision, evaluate four factors. 1. Current Pain Points Identify what's preventing IT from supporting the business effectively. Examples include: Slow response times Security concerns Recurring outages Difficulty supporting growth 2. Growth Plans Consider where your organization will be in the next three to five years. Opening locations, increasing headcount, pursuing compliance requirements, or adopting new technology all impact support needs. 3. Budget Compare the full cost of hiring, training, tools, and turnover against managed service investments. Many organizations discover that outsourced expertise costs less than building equivalent capabilities internally. 4. Business Goals Technology should support: Operational efficiency Business growth Security Employee productivity Strategic initiatives Your chosen IT model should align with those goals. What to Look for in an IT Partner Not all IT providers are the same. Strategic Guidance Your provider should understand your business goals, not just your hardware inventory. Accountability Clear ownership, transparent communication, and defined escalation paths reduce frustration when issues occur. Cybersecurity Expertise Security is no longer optional. Your partner should bring practical experience in risk management, monitoring, backup, recovery, and compliance. Local Relationships When business-critical issues arise, accessibility matters. Organizations often benefit from working with a partner whose leadership team remains visible and engaged. How AI Is Reducing IT Complexity Artificial intelligence is helping IT teams work more efficiently. Modern platforms can: Detect threats faster Automate repetitive tasks Improve monitoring Reduce administrative workload Tools such as Microsoft Copilot can also improve productivity across departments by simplifying information access, collaboration, and routine workflows. The key is implementing AI strategically rather than adding another disconnected tool to manage. Final Thoughts IT complexity is a natural result of business growth. More employees, applications, security requirements, and business demands will continue to challenge organizations that rely on outdated support models. The good news is that businesses have options. Whether you choose internal IT, managed services, or a co-managed approach, the right strategy can reduce complexity, improve security, and create a stronger foundation for growth. At Ceeva, we help organizations throughout Western Pennsylvania align technology with business objectives through managed and co-managed IT services designed to scale as they grow. Looking to figure out the sweet spot for your organization? Contact us here and we can help guide you to the right place.
Read full post on ceeva.com
Planning an Office Move? Start With Your Network
Office moves, new locations, and technology refreshes all rely on one critical component: your network infrastructure. Learn how changing hardware lead times can affect project timelines and what businesses can do to stay ahead through proactive planning and procurement.
Office moves, new locations, and technology refreshes all rely on one critical component: your network infrastructure. Learn how changing hardware lead times can affect project timelines and what businesses can do to stay ahead through proactive planning and procurement.
Read full post on louisvillegeek.com
AI Governance: Building a Framework for Secure Business AI Adoption
This guide walks business leaders through the essential elements of AI governance, from risk assessment to policy development, so you can adopt AI tools confidently and securely.
This guide walks business leaders through the essential elements of AI governance, from risk assessment to policy development, so you can adopt AI tools confidently and securely.
Read full post on gocourant.com
Top Reasons Small Businesses Experience a Cyberattack
Cloud Backup vs. Local Backup: What’s Right for Your Business
Cloud backup stores your data offsite on remote servers accessible via the internet, while local backup stores it on physical devices at your location — and for most small businesses, the right answer isn't one or the other, but a combination of both. Each option has real strengths and real limitations, and the best fit depends on your business size, budget, industry, and how quickly you need to recover when something goes wrong.
Cloud backup stores your data offsite on remote servers accessible via the internet, while local backup stores it on physical devices at your location — and for most small businesses, the right answer isn't one or the other, but a combination of both. Each option has real strengths and real limitations, and the best fit depends on your business size, budget, industry, and how quickly you need to recover when something goes wrong.
Read full post on lddconsulting.com
How Small Business Ransomware Attacks Work (And How to Protect Against Them)
Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research.What follows is
Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research.What follows is
Read full post on techriver.comArticle summary: Third-party access has become a major cloud security risk as vendors and contractors increasingly need...
Securing Your Supply Chain: Vetting Third-Party Access to Your Cloud Environments
Article summary: Third-party access has become a major cloud security risk as vendors and contractors increasingly need entry into business systems. The biggest gaps usually come from over-permissioned accounts, weak vetting, stale access, and poor visibility into what third parties can do. Businesses can reduce risk by standardizing vendor reviews, limiting permissions, monitoring activity, and... Source
Article summary: Third-party access has become a major cloud security risk as vendors and contractors increasingly need entry into business systems. The biggest gaps usually come from over-permissioned accounts, weak vetting, stale access, and poor visibility into what third parties can do. Businesses can reduce risk by standardizing vendor reviews, limiting permissions, monitoring activity, and... Source
Read full post on cloudavize.com
AI Guardrails for Franchise Systems: How to Set Policy
Quick answer: Franchise systems should set AI governance before location-level adoption outpaces corporate policy. That means publishing an approved-tools list, defining what data can and cannot be entered into AI tools, requiring access controls and audit logs, training every operator on the rules, and naming a single governance owner at the franchisor level. Otherwise, every new franchisee writes their own AI policy by accident. Why Do Franchise Systems Need AI Guardrails Right Now? Because your franchisees are already using AI, whether you wrote a policy or not. By late 2025, work-rela
Quick answer: Franchise systems should set AI governance before location-level adoption outpaces corporate policy. That means publishing an approved-tools list, defining what data can and cannot be entered into AI tools, requiring access controls and audit logs, training every operator on the rules, and naming a single governance owner at the franchisor level. Otherwise, every new franchisee writes their own AI policy by accident. Why Do Franchise Systems Need AI Guardrails Right Now? Because your franchisees are already using AI, whether you wrote a policy or not. By late 2025, work-related generative AI adoption among individual employees reached roughly 41 percent and was still climbing, according to St. Louis Fed analysis of national survey data1. In a July 2025 WalkMe survey, 78 percent of employees admitted to using AI tools their employer had not approved2. Across a 30-location franchise system, the math says dozens of operators are already feeding customer data, sales numbers, employee records, or corporate playbooks into tools nobody at corporate has reviewed. Franchise systems are particularly exposed because they combine three risk factors that compound each other: distributed decision-making (each location can pick its own software), shared brand reputation (one breach hits every other location in the press), and concentrated data (customer lists, loyalty records, and payment data flow back to corporate). The window to set policy before chaos sets in is closing fast. Once a franchise operator has been using a free AI tool for six months to run marketing or schedule staff, asking them to stop without offering an approved alternative will fail. What Is “Shadow AI” and Why Is It a Franchise Problem? Shadow AI is any AI tool an employee or operator uses without IT or corporate approval. Think free ChatGPT accounts on personal email, AI features baked into apps nobody reviewed, or browser extensions that summarize emails and customer chats. IBM’s 2025 Cost of a Data Breach Report quantified the damage. One in five breached organizations now report shadow AI as a contributor, and those breaches cost an average of $670,000 more than breaches without shadow AI involvement3. Sixty-three percent of breached organizations had no AI governance policy at all, and 97 percent of organizations that suffered AI-related breaches lacked proper access controls3. For a franchise system, that risk multiplies. A single operator pasting a customer list into a public AI chatbot to “draft a re-engagement campaign” can expose the data of every customer at that location, with brand consequences hitting every other location in the system. (For more on this risk pattern, see Cybersecurity for Franchises: Protecting Your Multi-Location Business.) What Should an AI Governance Policy for Franchises Actually Cover? A useful franchise AI policy is not 40 pages of legal language. It is a short, enforceable document covering six areas: Approved tools list. Name the specific AI products operators may use (for example, Microsoft 365 Copilot inside your corporate tenant, or a vetted marketing AI). Everything else is off-limits unless reviewed and added. Data classification. Spell out what data can and cannot be entered into AI tools. Customer PII, payment data, employee records, supplier contracts, and unreleased marketing plans typically belong on the prohibited list. Access controls. Require single sign-on, multi-factor authentication, and role-based permissions for any AI tool integrated with location systems. The 97 percent statistic above traces back to this exact gap. Audit and logging. Choose tools that produce a log of who accessed what and when. If a regulator or a corporate auditor asks how AI handled customer data last quarter, you need a real answer. Training and acknowledgment. Every operator and every employee with AI access signs an acknowledgment after a short training. Updated annually. Incident reporting. Define what counts as an AI-related incident (data leak, false output that affected a customer, suspected account compromise) and how operators report it within 24 hours. This policy is not the goal in itself. It is the artifact that lets you train, audit, and improve. Without it, every franchisee writes their own. Who Owns AI Governance in a Franchise System? This is the question that derails most franchise AI rollouts. The right answer is split ownership with a single named decision-maker. At the franchisor level, a designated AI governance owner (often the CIO, COO, or Director of Operations) holds responsibility for the approved-tools list, training content, and policy updates. They convene a small review group quarterly to evaluate new tools and incidents. At the location level, each franchisee designates an “AI lead” responsible for ensuring local compliance, completing training, and reporting incidents. This mirrors how strong franchise systems already handle PCI compliance and brand standards (see Why IT Brand Standards Are Critical for Franchise Success). The danger pattern: making AI governance “everyone’s job” by writing it into the operations manual and never naming an owner. That is how you end up with a policy nobody enforces and an inbox full of “is this allowed?” questions that go unanswered for weeks. How Do You Roll Out AI Policy Across Locations Without Killing Adoption? A policy that bans AI usage outright fails immediately. Operators will route around it because the productivity gains are too real to ignore. The better approach borrows from how Sentry runs the Technology Maturity Model (TMM) with franchise clients: Operate, Secure, Integrate, Innovate. Treat AI rollout as a Secure-to-Integrate progression, not a single launch. Phase one is replacement. Give every operator access to approved AI tools (most commonly an enterprise Copilot license) so the free tools they were sneaking become unnecessary. This single move pulls 70 to 80 percent of shadow AI back inside the perimeter. Phase two is enablement. Train operators on the high-value use cases that are already approved: drafting customer communications, summarizing reports, generating shift schedules from constraints. Show them what to do, not just what to avoid. Phase three is integration. Connect AI tools to your franchise data sources (point of sale, scheduling, marketing) through governed connectors, not screen-scraping. This is where measurable productivity gains start and where the audit trail becomes invaluable. See 7 Essential Steps for Successful Franchise AI Deployment for a deeper walk-through. Phase four is review. Quarterly governance check-ins where the franchisor team reviews usage patterns, incidents, and requests for new tools. Some get approved, some get declined, and the rationale gets shared so every franchisee sees the same playbook. What Happens When Franchise Systems Skip AI Governance? Three predictable failures. First, the breach. The IBM data is unambiguous: a shadow AI incident at one location now extends the breach lifecycle to 247 days and raises customer PII exposure to 65 percent of breaches3. For a franchise brand, that is months of customer notification letters and reputational damage across every location. Second, the regulatory miss. State privacy laws (Texas, California, Colorado, and a growing list) increasingly treat AI-driven decisions about customers as regulated activity. A franchise system without documented AI governance has no defense when a regulator asks how the decision was made. Third, the franchisee revolt. When one location gets ahead with AI and another stays behind, you create competitive friction inside your own system. Your top operators feel held back; your bottom operators feel exposed. Centralized governance solves both. How Does This Connect to Sentry’s Technology Maturity Model? AI governance is a Secure-stage capability in the TMM. You cannot Integrate AI safely across a franchise system if you have not first Secured the foundation: identity, access controls, data classification, and incident response. And you cannot Innovate with AI (autonomous agents, predictive analytics, generative customer experiences) if the governance plumbing for the prior stage is still missing. This is the order of operations Sentry walks franchise clients through, and it is the reason the conversation starts with policy rather than product selection. FAQ: Franchise AI Governance Questions Answered Do we need an AI policy if only a few of our franchisees are using AI? Yes, and right now is the cheapest moment to write it. Policy is harder to enforce after adoption is widespread. Can we just adopt a generic AI policy template? Templates are a fine starting point, but franchise systems have unique structural questions (franchisor vs. franchisee responsibility, data ownership, brand standards) that generic templates do not solve. How long should our AI policy be? Three to six pages is usually right. Longer than that and operators will not read it. What is the single most important rule to write down first? “No customer or employee personal data goes into a non-approved AI tool.” That one rule prevents the most common and most expensive incidents. Does this apply to franchisor employees too? Yes. Corporate staff are typically the heaviest AI users in any organization. Your policy should be uniform across corporate and locations. Where does training fit? Every AI policy should be paired with a 20 to 30 minute training that operators complete annually, with a short quiz to confirm understanding. Tie it to your existing security awareness program. Where to Start Most franchise systems we work with start with a one-page AI governance baseline: approved tools, prohibited data, who to ask. That document buys you 90 percent of the protection while the longer policy gets written. If you want help drafting a baseline policy your franchisees will actually follow, Sentry Technology Solutions helps franchise systems put AI governance in place as part of the Secure stage of the Technology Maturity Model. We have done this work with franchisors across the country, and we know the patterns that work and the ones that fail. Your operators are already using AI. The question is whether you are guiding them or chasing them. References 1. Federal Reserve Bank of St. Louis, “The State of Generative AI Adoption in 2025,” November 2025. https://www.stlouisfed.org/on-the-economy/2025/nov/state-generative-ai-adoption-2025 2. WalkMe / SAP News, “New WalkMe Survey Shows Shadow AI Is Rampant; Training Gaps Undermine AI ROI,” August 2025. https://news.sap.com/2025/08/new-walkme-survey-shadow-ai-rampant-training-gaps-undermine-roi/ 3. IBM, “Cost of a Data Breach Report 2025,” July 2025. https://newsroom.ibm.com/2025-07-30-ibm-report-13-of-organizations-reported-breaches-of-ai-models-or-applications,-97-of-which-reported-lacking-proper-ai-access-controls
Read full post on sentrytechsolutions.com
Who Phishing Targets: What Security Pros Need to Know
Learn the key phishing targets in your organization. Discover who attackers focus on and how to strengthen your defenses against them.
Learn the key phishing targets in your organization. Discover who attackers focus on and how to strengthen your defenses against them.
Read full post on rivell.comIf you’ve been around long enough, you’ve seen some of the same issues we’re having with shadow AI before. In the past, these issues might have looked...
Shadow AI: We Solved This Problem 20 Years Ago, Why Are We Repeating It?
If you’ve been around long enough, you’ve seen some of the same issues we’re having with shadow AI before. In the past, these issues might have looked like: In this kind of environment, everything worked until the person who built it disappeared. Then came the scramble to reverse-engineer something undocumented, fragile and business-critical. Moving employees’…
If you’ve been around long enough, you’ve seen some of the same issues we’re having with shadow AI before. In the past, these issues might have looked like: In this kind of environment, everything worked until the person who built it disappeared. Then came the scramble to reverse-engineer something undocumented, fragile and business-critical. Moving employees’…
Read full post on skyterratech.comFlat rate IT support helps Southwest Florida businesses control technology costs, improve security, and get faster help when everyday issues disrupt w...
Flat Rate IT Support for Predictable Business Costs
Flat rate IT support helps Southwest Florida businesses control technology costs, improve security, and get faster help when everyday issues disrupt work.
Flat rate IT support helps Southwest Florida businesses control technology costs, improve security, and get faster help when everyday issues disrupt work.
Read full post on priscanova.comAnnual list recognizes executives driving AI innovation and impact across the IT channel McKinney, Texas – July 30, 2026 –
Netrio CEO Mark Clayman Named to Channel Insider’s 2026 AI Leaders in the Channel List
Annual list recognizes executives driving AI innovation and impact across the IT channel McKinney, Texas – July 30, 2026 –
Annual list recognizes executives driving AI innovation and impact across the IT channel McKinney, Texas – July 30, 2026 –
Read full post on netrio.comSymmetric fiber, Meraki, RingCentral, three-year term — the pitch sounds urgent. For most Upstate offices, gig coax and a smarter stack cost less and...
Stop Buying Gig Fiber Like It's Whole Life Insurance
Symmetric fiber, Meraki, RingCentral, three-year term — the pitch sounds urgent. For most Upstate offices, gig coax and a smarter stack cost less and work better.
Symmetric fiber, Meraki, RingCentral, three-year term — the pitch sounds urgent. For most Upstate offices, gig coax and a smarter stack cost less and work better.
Read full post on premierepc.comWe reviewed 45 live Google Analytics accounts to find out what AI Overviews actually did to local business and nonprofit traffic. Traffic did not coll...
What AI Overviews Did to Local Business Traffic
We reviewed 45 live Google Analytics accounts to find out what AI Overviews actually did to local business and nonprofit traffic. Traffic did not collapse. It moved.
We reviewed 45 live Google Analytics accounts to find out what AI Overviews actually did to local business and nonprofit traffic. Traffic did not collapse. It moved.
Read full post on tracsoft.comCyber Insurance Requirements for Construction Companies Last updated: July 29, 2026 Construction cyber insurance requirements commonly include multi-f...
Cyber Insurance Requirements for Construction Companies
Cyber Insurance Requirements for Construction Companies Last updated: July 29, 2026 Construction cyber insurance requirements commonly include multi-factor authentication, protected and tested backups, endpoint protection, email security, user training, access
Cyber Insurance Requirements for Construction Companies Last updated: July 29, 2026 Construction cyber insurance requirements commonly include multi-factor authentication, protected and tested backups, endpoint protection, email security, user training, access
Read full post on 7tech.com
How AI Is Changing Cyber Risk Across Every Industry
Artificial intelligence is compressing the timeline between vulnerability and exploitation. What used to take attackers weeks now takes hours, and in some cases, minutes. That shift affects every industry, but not in the same way.
Artificial intelligence is compressing the timeline between vulnerability and exploitation. What used to take attackers weeks now takes hours, and in some cases, minutes. That shift affects every industry, but not in the same way.
Read full post on resources.compugen.comMicrosoft OneDrive for Business: Secure Files, Smarter Work Microsoft OneDrive for Business gives your employees a secure, convenient place to store,...
Microsoft OneDrive for Business: Secure Files, Smarter Work
Microsoft OneDrive for Business: Secure Files, Smarter Work Microsoft OneDrive for Business gives your employees a secure, convenient place to store, access, and collaborate on work files. Instead of saving important documents only to a desktop, local server, USB drive, or overflowing email inbox, your team can keep files in the cloud and reach them
Microsoft OneDrive for Business: Secure Files, Smarter Work Microsoft OneDrive for Business gives your employees a secure, convenient place to store, access, and collaborate on work files. Instead of saving important documents only to a desktop, local server, USB drive, or overflowing email inbox, your team can keep files in the cloud and reach them
Read full post on bemaservices.com
From Seven Vendors to One Accountable Partner: How a Los Angeles Property Management Firm Cut IT Waste and Put AI to Work Where It Actually Pays
At a Glance Industry Commercial real estate / property management Size ~55 employees, downtown LA office + on-site building staff Starting point 7 technology vendors, no unified IT ownership, ungoverned AI use Engagement length 120 days Headline results 23% lower all-in tech spend · 7 vendors → 1 · ~65 staff-hours/month recovered The Starting Point:
At a Glance Industry Commercial real estate / property management Size ~55 employees, downtown LA office + on-site building staff Starting point 7 technology vendors, no unified IT ownership, ungoverned AI use Engagement length 120 days Headline results 23% lower all-in tech spend · 7 vendors → 1 · ~65 staff-hours/month recovered The Starting Point:
Read full post on crimsonit.comAI Risks and Governance: What to Watch Out For We move fast on AI. Faster than most. But there is one step we will not skip, and neither should you.
AI Risks and Governance: What to Watch Out For
AI Risks and Governance: What to Watch Out For We move fast on AI. Faster than most. But there is one step we will not skip, and neither should you.
AI Risks and Governance: What to Watch Out For We move fast on AI. Faster than most. But there is one step we will not skip, and neither should you.
Read full post on dpctechnology.com
Managed IT vs. Co-Managed IT: Which Is Right for Your Organization?
Remote Technical Support Business in Burbank, CA: What Local Companies Should Know
Burbank businesses evaluating remote technical support should understand local wage costs, 24/7 coverage options, regional scalability, and bundled managed IT services before choosing a provider.
Burbank businesses evaluating remote technical support should understand local wage costs, 24/7 coverage options, regional scalability, and bundled managed IT services before choosing a provider.
Read full post on tvgconsulting.com
XL.net Ranked #169 On The 2026 MSP 501: What It Means For IT Reliability
XL.net Ranked #169 on the 2026 MSP 501 matters because MSP selection now affects ticket volume, response quality, security discipline, and continuity ...
XL.net Ranked #169 on the 2026 MSP 501 matters because MSP selection now affects ticket volume, response quality, security discipline, and continuity ...
Read full post on xl.net
The Business Case for Partnering With a Local MSP
Managing today's technology stack is no small task, especially as hybrid workforces, cloud platforms, and evolving cyberthreats raise the stakes. A local MSP brings proactive monitoring, personalized service, and regional expertise that national providers simply cannot match... continue reading
Managing today's technology stack is no small task, especially as hybrid workforces, cloud platforms, and evolving cyberthreats raise the stakes. A local MSP brings proactive monitoring, personalized service, and regional expertise that national providers simply cannot match... continue reading
Read full post on dynedge.com
Why Glendale Businesses Need Managed IT Services
Glendale’s booming sports and entertainment scene has earned it the title of Arizona’s recreation capital. However, this success also makes local businesses prime targets for cyberattacks, system downtime, and infrastructure challenges. From serving shoppers in the Westgate Entertainment District to managing the city’s historic antique shops, Glendale businesses must balance tradition with innovation while facing
Glendale’s booming sports and entertainment scene has earned it the title of Arizona’s recreation capital. However, this success also makes local businesses prime targets for cyberattacks, system downtime, and infrastructure challenges. From serving shoppers in the Westgate Entertainment District to managing the city’s historic antique shops, Glendale businesses must balance tradition with innovation while facing
Read full post on onboardit.com
Why More Security Tools Are Not Making Organizations More Secure
7 Benefits of Working with a Managed Network Service Provider
For every enterprise business the network is at the core of productivity, but building and maintaining that infrastructure in-house is expensive, time-consuming, and pulls focus away from the work that actually grows the business. As networks become more complex, keeping pace with performance, security, and compliance can quickly consume valuable resources that could be better...
For every enterprise business the network is at the core of productivity, but building and maintaining that infrastructure in-house is expensive, time-consuming, and pulls focus away from the work that actually grows the business. As networks become more complex, keeping pace with performance, security, and compliance can quickly consume valuable resources that could be better...
Read full post on mettel.net
Six Ways AI Is Improving IT Operations Beyond Chatbots
Artificial intelligence (AI) and machine learning (ML) technology are gaining greater traction every day across a wide range of business processes and activities. Organizations have multiple opportunities to leverage advanced AI and ML platforms to optimize productivity and efficiency. Companies that ignore the potential of these solutions may find themselves at a competitive disadvantage, hurting
Artificial intelligence (AI) and machine learning (ML) technology are gaining greater traction every day across a wide range of business processes and activities. Organizations have multiple opportunities to leverage advanced AI and ML platforms to optimize productivity and efficiency. Companies that ignore the potential of these solutions may find themselves at a competitive disadvantage, hurting
Read full post on vastitservices.com
What Should Be Included in a Managed IT Agreement?
If you’re about to sign a managed IT contract, the fine print matters more than the sales pitch. A vague agreement can leave your business guessing about response times, backup responsibilities, and what happens when something actually breaks. Knowing what should be included in a managed IT agreement before you sign protects your budget and…
If you’re about to sign a managed IT contract, the fine print matters more than the sales pitch. A vague agreement can leave your business guessing about response times, backup responsibilities, and what happens when something actually breaks. Knowing what should be included in a managed IT agreement before you sign protects your budget and…
Read full post on swifttechsolutions.com
What Does the CMMC Phase II Suspension Mean for Contractors?
On July 13, 2026, the Department of War (DoW) announced the suspension of CMMC Phase II certification requirements and Phase III milestones pending a 60-day program review. Although it removes the immediate assessment requirements, it does not remove your obligation to protect controlled unclassified information under DFARS 252.204-7012. If you work in the Defense Industrial Base, you have likely spent the past year preparing for CMMC Level 2 certification. Then, without warning, the rules changed. On July 13, 2026, the Department of War announced it was suspending CMMC Phase IIrequirement
On July 13, 2026, the Department of War (DoW) announced the suspension of CMMC Phase II certification requirements and Phase III milestones pending a 60-day program review. Although it removes the immediate assessment requirements, it does not remove your obligation to protect controlled unclassified information under DFARS 252.204-7012. If you work in the Defense Industrial Base, you have likely spent the past year preparing for CMMC Level 2 certification. Then, without warning, the rules changed. On July 13, 2026, the Department of War announced it was suspending CMMC Phase IIrequirements before the initial November 10, 2026 deadline. For contractors mid-assessment or mid-remediation, the announcement raises an obvious question: what does this mean for your compliance program? Intelligent Technical Solutions (ITS) has helped defense contractors navigate cybersecurity compliance for years. We track changes like this closely because a paused certification requirement is not the same as a paused security obligation. Misrepresenting your cybersecurity posture can put your contracts at risk and may create False Claims Act exposure. In this article, we'll cover: What Is CMMC Phase II, and who does it affect? What changed with the CMMC Phase II suspension? What do defense contractors still need to do? What Is CMMC Phase II, and who does it affect? What changed with the CMMC Phase II suspension? What do defense contractors still need to do? What Is CMMC Phase II, and Who Does It Affect? CMMC Phase II was the second stage of the Department's planned CMMC rollout. It would have required certain Defense Industrial Base contractors and subcontractors to pass a Level 2 assessment by a certified third-party assessment organization, or C3PAO. The requirement would have applied to certain contracts involving controlled unclassified information, or CUI. Prime contractors would also have needed to pass the right security requirements down to affected subcontractors. Phase II is now suspended, along with the government-led Level 3 assessments planned for Phase III. However, Phase I self-assessments, SPRS reporting, and existing DFARS obligations remain in effect. Read: CMMC Certification: Its Process and Timeline Explained What Changed with the CMMC Phase II Suspension? The Department of War suspended the CMMC Phase II requirements that were set to begin on November 10, 2026. This means certain third-party and government-led assessment requirements will not take effect as planned.
Read full post on itsasap.com
How Do Cloud Services Help Anderson Businesses Work More Securely?
Business and IT Alignment: What It Is and How to Achieve It
Originally published July 23, 2025. Significantly overhauled July 29, 2026. In today’s technology-first economy, organizations that achieve true business and IT alignment hold a competitive edge. This synergy ensures that every digital initiative directly supports core business objectives—whether that’s driving growth, improving efficiency, or enhancing customer experiences. Unfortunately, many companies are still struggling to bridge
Originally published July 23, 2025. Significantly overhauled July 29, 2026. In today’s technology-first economy, organizations that achieve true business and IT alignment hold a competitive edge. This synergy ensures that every digital initiative directly supports core business objectives—whether that’s driving growth, improving efficiency, or enhancing customer experiences. Unfortunately, many companies are still struggling to bridge
Read full post on corsicatech.com
Business Continuity Planning in Dallas: Complete Guide for Small Businesses (2026)
Internal IT Costs Businesses Overlook
When businesses compare in-house IT to managed services, the math usually starts and ends with one line: salary versus MSP fees. It feels like a fair comparison, but it isn’t. That single line leaves out most of what running IT internally actually costs. Here’s the full picture. When businesses only compare salary to MSP fees,
When businesses compare in-house IT to managed services, the math usually starts and ends with one line: salary versus MSP fees. It feels like a fair comparison, but it isn’t. That single line leaves out most of what running IT internally actually costs. Here’s the full picture. When businesses only compare salary to MSP fees,
Read full post on lgnetworksinc.com
SWK Delivers a New Financial and Payroll Platform for National Pizza Franchise
One of the largest Domino’s franchise groups in the country tossed QuickBooks and spreadsheets for a connected Sage Intacct and Sage HCM platform. Not only is Domino’s Pizza one of the most recognized pizza delivery brands on the planet, they also innovated: the insulating bags that keep delivery pizza hot, the corrugated cardboard pizza box, …
One of the largest Domino’s franchise groups in the country tossed QuickBooks and spreadsheets for a connected Sage Intacct and Sage HCM platform. Not only is Domino’s Pizza one of the most recognized pizza delivery brands on the planet, they also innovated: the insulating bags that keep delivery pizza hot, the corrugated cardboard pizza box, …
Read full post on swktech.com
What Should an MSP Actually Include? A Comprehensive IT Services Breakdown for Law Firms
For Cleveland law firms, "managed IT services" is not a one-size-fits-all commodity. While every provider claims to offer comprehensive support, the reality is that service levels vary wildly between a true strategic partner and a basic break-fix vendor.
For Cleveland law firms, "managed IT services" is not a one-size-fits-all commodity. While every provider claims to offer comprehensive support, the reality is that service levels vary wildly between a true strategic partner and a basic break-fix vendor.
Read full post on cgbtech.com
Ransomware Hit a Tampa Business Last Week; Here's What They Wish They Had Done
An accounting firm in Tampa lately went through a very specific rough patch. An unknown email on a ...
An accounting firm in Tampa lately went through a very specific rough patch. An unknown email on a ...
Read full post on blpc.com
Total Cost of IT: In-House vs. Outsourced Support Explained
Many businesses compare IT costs by looking at payroll on one side and a monthly provider fee on the other. That misses the real picture. The total cost of IT ownership includes tools, training, cloud computing, coverage gaps, and the business impact of downtime. It also includes the time leaders spend managing issues instead of
Many businesses compare IT costs by looking at payroll on one side and a monthly provider fee on the other. That misses the real picture. The total cost of IT ownership includes tools, training, cloud computing, coverage gaps, and the business impact of downtime. It also includes the time leaders spend managing issues instead of
Read full post on vcsolutions.com
Shadow AI could expose sensitive data before companies know it.
As employees adopt public AI tools faster than companies can govern them, Magna5 says mid-market organizations need secure, sanctioned AI pathways before sensitive data leaves controlled environments. PITTSBURGH, July 6, 2026 – Employees are adopting artificial intelligence into the workplace faster than many companies can govern it, creating a new data-security blind spot for mid-market
As employees adopt public AI tools faster than companies can govern them, Magna5 says mid-market organizations need secure, sanctioned AI pathways before sensitive data leaves controlled environments. PITTSBURGH, July 6, 2026 – Employees are adopting artificial intelligence into the workplace faster than many companies can govern it, creating a new data-security blind spot for mid-market
Read full post on magna5.com
20 Common Challenges Solved by IT Consulting
Businesses turn to IT consulting when technology challenges begin affecting security, operational efficiency, compliance, scalability, or long-term growth. Rather than addressing isolated technical issues, IT consultants evaluate the organization’s technology environment, identify underlying problems, and develop practical strategies aligned with business objectives. This guide explains the most common challenges IT consulting solves, including cybersecurity risks,... Source
Businesses turn to IT consulting when technology challenges begin affecting security, operational efficiency, compliance, scalability, or long-term growth. Rather than addressing isolated technical issues, IT consultants evaluate the organization’s technology environment, identify underlying problems, and develop practical strategies aligned with business objectives. This guide explains the most common challenges IT consulting solves, including cybersecurity risks,... Source
Read full post on cloudavize.com
Cloud IAM Solutions for New Jersey Businesses: A Practical Guide
Discover how cloud based identity and access management solutions can enhance your New Jersey business's security and efficiency. Learn more!
Discover how cloud based identity and access management solutions can enhance your New Jersey business's security and efficiency. Learn more!
Read full post on rivell.com
Why Business Email Gets Compromised — and How to Stop It
Business email compromise is one of the most expensive cybercrimes targeting small and mid-sized companies — and most victims never saw it coming. This article breaks down exactly how attackers get in, why spam filters alone won't stop them, and what layers of business email security actually work.
Business email compromise is one of the most expensive cybercrimes targeting small and mid-sized companies — and most victims never saw it coming. This article breaks down exactly how attackers get in, why spam filters alone won't stop them, and what layers of business email security actually work.
Read full post on premworx.comFailed to load more articles
You're all caught up!
Check back later for more home news.
MSPdb™ News
Data Hygiene: The Missing Piece of Your AI Strategy
AI is everywhere right now. It’s helping businesses work faster, automate routine tasks, uncover insights, create content, and make better use of their time. And while everyone’s focused on the …
AI is everywhere right now. It’s helping businesses work faster, automate routine tasks, uncover insights, create content, and make better use of their time. And while everyone’s focused on the …
Read full post on mirazon.com
Microsoft Is Retiring SMS Login Codes: What Business Owners Need to Know About Passkeys
The way people log in to their accounts is changing again, and this time the shift is coming from one of the biggest names in technology. Microsoft has announced that it is moving users who currently rely on text message or phone call codes over to passkeys, and it plans to retire its own text
The way people log in to their accounts is changing again, and this time the shift is coming from one of the biggest names in technology. Microsoft has announced that it is moving users who currently rely on text message or phone call codes over to passkeys, and it plans to retire its own text
Read full post on runnetworkrun.com
Cloud Managed Firewalls: Why Faster Patching Matters
Data Center MEP Contractors Face the Same WIP Problem as GCs
Data center MEP contractors face cash and margin pressure when interconnection dates, equipment schedules, and design requirements shift. Learn why committed costs, change orders, field data, and WIP forecasts must remain aligned throughout the project.
Data center MEP contractors face cash and margin pressure when interconnection dates, equipment schedules, and design requirements shift. Learn why committed costs, change orders, field data, and WIP forecasts must remain aligned throughout the project.
Read full post on swktech.com
How to Manage IT Service Complexity as You Grow
How to Manage IT Complexity as Your Business Grows: Internal IT vs. Managed IT vs. Co-Managed IT As businesses grow, technology becomes more difficult to manage. More employees, more software, cloud platforms, cybersecurity requirements, and compliance obligations all add layers of complexity. What worked when your company had 20 employees may no longer work at 75 or 150 employees. The challenge is not simply having more technology. It's ensuring that technology continues to support business growth without creating security risks, downtime, or operational bottlenecks. Key Takeaways
How to Manage IT Complexity as Your Business Grows: Internal IT vs. Managed IT vs. Co-Managed IT As businesses grow, technology becomes more difficult to manage. More employees, more software, cloud platforms, cybersecurity requirements, and compliance obligations all add layers of complexity. What worked when your company had 20 employees may no longer work at 75 or 150 employees. The challenge is not simply having more technology. It's ensuring that technology continues to support business growth without creating security risks, downtime, or operational bottlenecks. Key Takeaways IT complexity increases as organizations grow. More users, devices, applications, and compliance requirements create management challenges. Businesses typically choose between internal IT, managed IT, or co-managed IT. The right model depends on business goals, budget, and internal capabilities. Proactive planning reduces costs and improves business outcomes. What Causes IT Complexity? IT complexity rarely appears overnight. It grows gradually as organizations add new technology, employees, and business processes. Growing User and Device Counts Every new employee requires: A computer Software licenses Security controls User accounts Ongoing support As headcount increases, so does the workload required to maintain these systems. Cloud Application Expansion Most organizations now operate across multiple cloud platforms. Microsoft 365, CRM systems, accounting software, HR applications, collaboration tools, and industry-specific applications all require administration and security oversight. The more systems involved, the more difficult integrations, troubleshooting, and visibility become. Increasing Cybersecurity Requirements Modern cybersecurity demands continue to grow. Organizations are expected to implement: Multi-factor authentication Endpoint protection Security awareness training Backup and disaster recovery Compliance documentation Many growing businesses find these requirements exceed the capabilities of a single IT generalist. Vendor Sprawl As technology stacks expand, so do vendor relationships. Internet providers, cloud platforms, phone systems, software vendors, and cybersecurity providers all play a role. When issues occur, determining ownership can become a challenge. IT Challenges by Business Size Business Stage Typical Challenge 10-50 Employees Limited internal IT expertise 50-200 Employees IT resources become stretched thin 200+ Employees Governance, security, and scalability challenges No matter the size of the organization, IT must evolve alongside business growth. Internal IT vs. Managed IT vs. Co-Managed IT Most growing organizations choose one of three support models. Option 1: Internal IT An internal IT team provides direct access and deep familiarity with your business. Advantages Direct control In-house business knowledge Immediate access to staff Challenges Limited specialized expertise Hiring and retention costs Vacation and coverage gaps Ongoing training requirements For small organizations, a single IT professional often struggles to cover networking, cybersecurity, cloud services, compliance, and strategic planning simultaneously. Option 2: Managed IT Services Managed IT services outsource day-to-day technology management to a dedicated partner. Advantages Access to specialized expertise Predictable monthly costs Enhanced cybersecurity capabilities Greater scalability Challenges Less direct day-to-day control Dependence on service agreements and provider processes For many growing businesses, managed services provide broader expertise than they could reasonably build internally. Option 3: Co-Managed IT Co-managed IT combines internal staff with external support. Your internal team continues leading business strategy and user relationships while a partner provides specialized expertise, project support, cybersecurity resources, and additional bandwidth. Advantages Keeps internal IT leadership in place Expands available expertise Provides backup coverage Supports larger projects Challenges Requires clearly defined responsibilities Depends on effective collaboration between teams For organizations that already have IT personnel but need additional capabilities, co-managed IT often provides the best balance of control and support. How to Choose the Right IT Model Before making a decision, evaluate four factors. 1. Current Pain Points Identify what's preventing IT from supporting the business effectively. Examples include: Slow response times Security concerns Recurring outages Difficulty supporting growth 2. Growth Plans Consider where your organization will be in the next three to five years. Opening locations, increasing headcount, pursuing compliance requirements, or adopting new technology all impact support needs. 3. Budget Compare the full cost of hiring, training, tools, and turnover against managed service investments. Many organizations discover that outsourced expertise costs less than building equivalent capabilities internally. 4. Business Goals Technology should support: Operational efficiency Business growth Security Employee productivity Strategic initiatives Your chosen IT model should align with those goals. What to Look for in an IT Partner Not all IT providers are the same. Strategic Guidance Your provider should understand your business goals, not just your hardware inventory. Accountability Clear ownership, transparent communication, and defined escalation paths reduce frustration when issues occur. Cybersecurity Expertise Security is no longer optional. Your partner should bring practical experience in risk management, monitoring, backup, recovery, and compliance. Local Relationships When business-critical issues arise, accessibility matters. Organizations often benefit from working with a partner whose leadership team remains visible and engaged. How AI Is Reducing IT Complexity Artificial intelligence is helping IT teams work more efficiently. Modern platforms can: Detect threats faster Automate repetitive tasks Improve monitoring Reduce administrative workload Tools such as Microsoft Copilot can also improve productivity across departments by simplifying information access, collaboration, and routine workflows. The key is implementing AI strategically rather than adding another disconnected tool to manage. Final Thoughts IT complexity is a natural result of business growth. More employees, applications, security requirements, and business demands will continue to challenge organizations that rely on outdated support models. The good news is that businesses have options. Whether you choose internal IT, managed services, or a co-managed approach, the right strategy can reduce complexity, improve security, and create a stronger foundation for growth. At Ceeva, we help organizations throughout Western Pennsylvania align technology with business objectives through managed and co-managed IT services designed to scale as they grow. Looking to figure out the sweet spot for your organization? Contact us here and we can help guide you to the right place.
Read full post on ceeva.com
Planning an Office Move? Start With Your Network
Office moves, new locations, and technology refreshes all rely on one critical component: your network infrastructure. Learn how changing hardware lead times can affect project timelines and what businesses can do to stay ahead through proactive planning and procurement.
Office moves, new locations, and technology refreshes all rely on one critical component: your network infrastructure. Learn how changing hardware lead times can affect project timelines and what businesses can do to stay ahead through proactive planning and procurement.
Read full post on louisvillegeek.com
AI Governance: Building a Framework for Secure Business AI Adoption
This guide walks business leaders through the essential elements of AI governance, from risk assessment to policy development, so you can adopt AI tools confidently and securely.
This guide walks business leaders through the essential elements of AI governance, from risk assessment to policy development, so you can adopt AI tools confidently and securely.
Read full post on gocourant.com
Top Reasons Small Businesses Experience a Cyberattack
Cloud Backup vs. Local Backup: What’s Right for Your Business
Cloud backup stores your data offsite on remote servers accessible via the internet, while local backup stores it on physical devices at your location — and for most small businesses, the right answer isn't one or the other, but a combination of both. Each option has real strengths and real limitations, and the best fit depends on your business size, budget, industry, and how quickly you need to recover when something goes wrong.
Cloud backup stores your data offsite on remote servers accessible via the internet, while local backup stores it on physical devices at your location — and for most small businesses, the right answer isn't one or the other, but a combination of both. Each option has real strengths and real limitations, and the best fit depends on your business size, budget, industry, and how quickly you need to recover when something goes wrong.
Read full post on lddconsulting.com
How Small Business Ransomware Attacks Work (And How to Protect Against Them)
Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research.What follows is
Small businesses are the most common ransomware target by volume of incidents, even though many small business owners assume hackers focus on larger organizations. A 22-person company has enough revenue to be worth attacking, no dedicated security team to defend it, and a publicly traceable footprint that takes about an hour to research.What follows is
Read full post on techriver.com
Just Added to MSPdb™
MSP 100 - Founders Circle
Custom Information Services
Arlington, Texas
Latest post:
AI Browsers and AI Compliance Risks: Are Your Employees Leaking Confidential Data?
The AI Wild West: Why Your AI Interactions Could Be a Compliance Nightmare (Especially with ChatGPT Atlas) The buzz around Artificial Intelligence browsers is undeniable. From generating witty emails to summarizing complex documents, public-facing AI tools are revolutionizing how we work. But beneath the shiny veneer of efficiency lies a treacherous landscape of compliance
The AI Wild West: Why Your AI Interactions Could Be a Compliance Nightmare (Especially with ChatGPT Atlas) The buzz around Artificial Intelligence browsers is undeniable. From generating witty emails to summarizing complex documents, public-facing AI tools are revolutionizing how we work. But beneath the shiny veneer of efficiency lies a treacherous landscape of compliance
Read full post on customis.comMSP Jobs
All JobsMSP Marketplace
View AllMSP Marketing
7 Proven Strategies to Generate More MSP Leads in 2026
How to Build a Referral Program That Actually Works
SEO for MSPs: Rank Higher and Get Found by SMBs
Get more leads for your MSP