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6 Best MSPs With Published Support Metrics (2026)
Most managed service providers talk about fast support. Very few publish the numbers to prove it. If you run operations across multiple locations, that gap between talk and proof is where your downtime lives. This is why published support metrics are a invaluable resource in picking your MSP. You have probably reviewed MSP websites loaded
Most managed service providers talk about fast support. Very few publish the numbers to prove it. If you run operations across multiple locations, that gap between talk and proof is where your downtime lives. This is why published support metrics are a invaluable resource in picking your MSP. You have probably reviewed MSP websites loaded
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Why Are My Emails Going to Spam?
Email remains one of the most important communication tools for businesses, but even legitimate messages do not always reach the inbox. A customer may report
Email remains one of the most important communication tools for businesses, but even legitimate messages do not always reach the inbox. A customer may report
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Your Donor Database Is Becoming an AI Tool. Who’s Setting the Rules?
Do you know which applications your staff use already include AI? Does approving a donor management platform also mean approving its AI features? Who decides what donor and constituent information those features can access? When nonprofit leaders think ...
Do you know which applications your staff use already include AI? Does approving a donor management platform also mean approving its AI features? Who decides what donor and constituent information those features can access? When nonprofit leaders think ...
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Managed IT services for healthcare practices: what to ask before you choose
By Bill Ledebuhr, Director of Operations, Fantastic IT · October 23, 2026 Before you choose a managed IT provider for your medical practice, get clear answers to five questions: who can access your systems, whether your backups have been tested, who answers when the EHR (electronic health record) goes down, who owns each task between
By Bill Ledebuhr, Director of Operations, Fantastic IT · October 23, 2026 Before you choose a managed IT provider for your medical practice, get clear answers to five questions: who can access your systems, whether your backups have been tested, who answers when the EHR (electronic health record) goes down, who owns each task between
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When Trusted Technology Becomes a Security Risk
We use the internet every day without giving much thought to what keeps our communications secure. We visit websites, sign into business applications, exchange sensitive data, and trust the lock icon in our browsers. Behind these everyday actions is an interconnected system of software, encryption, digital certificates, and trust. Recent security events involving critical PHP vulnerabilities and a certificate authority incident involving eMudhra serve as timely reminders of what can happen when weaknesses emerge within these foundational technologies. The incidents are unrelated, but the
We use the internet every day without giving much thought to what keeps our communications secure. We visit websites, sign into business applications, exchange sensitive data, and trust the lock icon in our browsers. Behind these everyday actions is an interconnected system of software, encryption, digital certificates, and trust. Recent security events involving critical PHP vulnerabilities and a certificate authority incident involving eMudhra serve as timely reminders of what can happen when weaknesses emerge within these foundational technologies. The incidents are unrelated, but they reinforce the same message: Cybersecurity isn’t only about stopping an attacker from getting in. It’s about continuously understanding, monitoring, and protecting the layers of technology your organization depends on. PHP2Shell: A Threat to Web Infrastructure On October 21, emergency patches were issued for two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619, both carrying a CVSS 4.0 score of 9.2. The vulnerabilities can enable unauthenticated remote code execution, potentially allowing an attacker to execute commands on a vulnerable web server without first authenticating. The risk is particularly significant because the vulnerabilities exist at the PHP runtime level. Potentially affected environments include PHP installations handling web requests through PHP-FPM, Apache mod_php, php-cgi, FrankenPHP, and LiteSpeed. Patched releases include PHP 8.2.35, 8.3.36, 8.4.27, and 8.5.12. Organizations running PHP 8.1 or earlier warrant additional attention because those branches are no longer receiving normal upstream security releases. For businesses, however, the challenge goes beyond knowing a patch exists. The bigger question is whether you know where PHP exists in your environment. PHP may be supporting an e-commerce site, customer portal, legacy application, container, or appliance without being immediately visible to the teams responsible for security. That makes accurate asset inventory and continuous vulnerability management just as important as the patch itself. When the Technology That Creates Trust Becomes the Threat A separate security incident involving certificate authority eMudhra highlights another type of foundational risk. TLS certificates help establish encrypted connections and verify that users are connecting to the intended service. Certificate authorities sit at the center of that trust model. Private keys associated with eight eMudhra intermediate certificate authorities were found to have been generated using severely inadequate cryptographic values. Six were associated with TLS certificates and two with code signing. The weakness meant the corresponding private keys could effectively be recovered using information contained in the public certificates, potentially allowing an attacker to generate fraudulent certificates that appeared to have been signed by a trusted certificate authority. The affected certificates were subsequently retracted or distrusted, but the incident highlights a broader challenge. Systems that do not benefit from modern browser-based revocation mechanisms, including some containers, Linux systems, embedded devices, IoT environments, developer tools, and applications using independent trust stores, may require additional remediation. Importantly, there is currently no public indication that the affected eMudhra keys were maliciously exploited. Two Vulnerabilities, One Message At first glance, a PHP vulnerability and a cryptographic weakness involving a certificate authority have little in common. From a cybersecurity perspective, however, they expose the same reality: Your organization does not control every technology it relies on. Security isn't defined solely by your firewall, endpoint protection, or password policies. It also depends on operating systems, programming languages, cloud and hosting providers, certificate authorities, open-source components, third-party applications, software vendors, and countless dependencies operating behind the scenes. As Kodi Oshiro, SOC Manager at Datalink Networks, explains: “Organizations can’t control when the next critical vulnerability is discovered. They can control how prepared they are to identify their exposure, respond quickly, and reduce risk.” Kodi Oshiro, SOC Manager, Datalink Networks That preparedness is what separates a newly disclosed vulnerability from a potential business crisis. What Organizations Should Be Doing Modern cybersecurity requires organizations to continuously: Identify internet-facing assets and understand the technologies supporting them. Monitor and triage new vulnerability disclosures as they emerge. Prioritize vulnerabilities based on actual organizational exposure and risk. Patch, mitigate, or isolate vulnerable systems quickly. Monitor endpoints, servers, and networks for indicators of compromise. Keep operating systems, browsers, applications, containers, and trust stores current. Understand certificate and PKI dependencies across the environment. Maintain an incident response plan before a critical vulnerability becomes an active security incident. In short, security is a process, not a product. For organizations without a dedicated security team, the constant stream of vulnerabilities can feel overwhelming. But the takeaway from incidents like these shouldn't be fear. It should be preparedness. You cannot prevent the next critical vulnerability from being discovered. You cannot control every software vendor, open-source project, or certificate authority your business depends on. What you can control is how quickly your organization can determine whether it is affected and how effectively it can respond. Moving From Reactive to Ready At Datalink Networks, our security team helps organizations strengthen that capability through security monitoring, vulnerability management, endpoint and network protection, infrastructure visibility, and incident response. When a critical vulnerability like PHP2Shell emerges, the question shouldn't be: “What do we do now?” It should be: “Are we affected, and is our security team already responding?” If you're unsure whether your web infrastructure, servers, certificates, or other critical systems may be exposed to these or emerging threats, Datalink Networks can help assess your environment, prioritize risk, and build a practical roadmap to remediation. Cyber threats will continue to change. Your ability to respond needs to change with them.
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Tech Talks: Apps & Ale SD – AI Security 101
Tech Talks: Apps & Ale brought Sioux Falls IT leaders together to discuss AI security, governance, and the opportunities ahead Bringing AI Security & Governance Into Focus Xigent’s Tech Talks: Apps & Ale series continued in Sioux Falls, where Xigent and Aurascape brought local IT leaders together at ROAM Kitchen + Bar to explore the
Tech Talks: Apps & Ale brought Sioux Falls IT leaders together to discuss AI security, governance, and the opportunities ahead Bringing AI Security & Governance Into Focus Xigent’s Tech Talks: Apps & Ale series continued in Sioux Falls, where Xigent and Aurascape brought local IT leaders together at ROAM Kitchen + Bar to explore the
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Beyond FortiGate: FortiSASE for Your Hybrid, Remote and On-Prem Workforces Part 2
Image sourced from Fortinet In Part 1, we finally had a way to get rid of the remote access VPN and a way to secure network traffic for your remote …
Image sourced from Fortinet In Part 1, we finally had a way to get rid of the remote access VPN and a way to secure network traffic for your remote …
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IT Careers In New Orleans: Practical Paths For Talent And Employers
A clinic login failure before first appointments, a parish phone outage during public service hours, or a finance team locked out of billing approvals...
A clinic login failure before first appointments, a parish phone outage during public service hours, or a finance team locked out of billing approvals...
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Cybersecurity Awareness Month: Build Security Habits That Last All Year
October creates useful attention. Leaders approve reminders, employees expect training, and IT teams can raise issues that often sit behind normal tic...
October creates useful attention. Leaders approve reminders, employees expect training, and IT teams can raise issues that often sit behind normal tic...
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Is Your Server Out of Date? Why It Might Be Time for an Upgrade
Is your server from 2016 or older? It may be time to start planning for a replacement. Servers are the backbone of your IT infrastructure, supporting everything from file storage
Is your server from 2016 or older? It may be time to start planning for a replacement. Servers are the backbone of your IT infrastructure, supporting everything from file storage
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Phishing training for employees that actually cuts clicks — what to teach, how to test, and what San Diego businesses ca...
Phishing Training for Employees: What Actually Stops the Click That Starts a Breach
Phishing training for employees that actually cuts clicks — what to teach, how to test, and what San Diego businesses can safely skip.
Phishing training for employees that actually cuts clicks — what to teach, how to test, and what San Diego businesses can safely skip.
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How To Choose a Managed Services Provider That Scales Support And Security
Leaders often balance help-desk delays, invoice approvals, user access changes, security risk, remote work, and growth planning without hiring a full ...
Leaders often balance help-desk delays, invoice approvals, user access changes, security risk, remote work, and growth planning without hiring a full ...
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The Hidden Cost of Technology Downtime: What Small and Mid-Sized Businesses Often Overlook
A slow application. An unreliable connection. A file that won't open when it's needed. Individually, these problems may seem minor. Across an organization, they can quietly consume hundreds of productive hours each year.
A slow application. An unreliable connection. A file that won't open when it's needed. Individually, these problems may seem minor. Across an organization, they can quietly consume hundreds of productive hours each year.
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Microsoft is moving Copilot toward a licence-plus-consumption model: everyday AI remains part of predictable user licensing, while more advanced AI ex...
M365 Copilot Usage-Based Billing: Turning AI Spend into Business Value
Microsoft is moving Copilot toward a licence-plus-consumption model: everyday AI remains part of predictable user licensing, while more advanced AI experiences can consume credits based on actual use.
Microsoft is moving Copilot toward a licence-plus-consumption model: everyday AI remains part of predictable user licensing, while more advanced AI experiences can consume credits based on actual use.
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How scammers pose as your Executive Director or a supplier to request urgent payments, the warning signs, and a simple payment-verification policy.
Business Email Compromise: Stop ED Impersonation | WILDCARD
How scammers pose as your Executive Director or a supplier to request urgent payments, the warning signs, and a simple payment-verification policy.
How scammers pose as your Executive Director or a supplier to request urgent payments, the warning signs, and a simple payment-verification policy.
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Direct Answer: Fully managed IT is usually priced per user. General market roundups cite planning ranges near $100 to $250 per user per month, with sc...
What IT Support Costs Per Employee for a 25-Person Salinas Office
Direct Answer: Fully managed IT is usually priced per user. General market roundups cite planning ranges near $100 to $250 per user per month, with scope, servers, and compliance deciding where an office lands. You asked three providers what IT support costs. One came back with an hourly rate, one sent a per user number,
Direct Answer: Fully managed IT is usually priced per user. General market roundups cite planning ranges near $100 to $250 per user per month, with scope, servers, and compliance deciding where an office lands. You asked three providers what IT support costs. One came back with an hourly rate, one sent a per user number,
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Fractional CIO vs. Full-Time CIO: How Growing Companies Get Senior Strategy
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Cybersecurity Compliance Requirements: A Manufacturing Guide to Frameworks, Controls, and Audit Readiness
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A new hire sits down on Monday and cannot open the client files because they live in a former employee’s OneDrive. Microsoft 365 support for businesse...
How Can a Business Make Microsoft 365 Easier to Use and Safer to Manage?
A new hire sits down on Monday and cannot open the client files because they live in a former employee’s OneDrive. Microsoft 365 support for businesses reduces that risk by settling who owns files, accounts, and licenses before someone needs them. Microsoft’s own setup guidance covers document libraries, user permissions, and data migration, which shows
A new hire sits down on Monday and cannot open the client files because they live in a former employee’s OneDrive. Microsoft 365 support for businesses reduces that risk by settling who owns files, accounts, and licenses before someone needs them. Microsoft’s own setup guidance covers document libraries, user permissions, and data migration, which shows
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Who’s watching your network at 2 a.m.? Security Operations Center (SOC) explained
Cybercriminals don’t keep office hours. And thanks to AI, they don’t need much skill anymore, either. Huntress’s 2026 Cyber Threat Report found that generative AI has turned cybercrime into something like a franchise: prepackaged tools that let amateurs launch convincing attacks they couldn’t have pulled off two years ago. We don’t mean to sound alarmist.
Cybercriminals don’t keep office hours. And thanks to AI, they don’t need much skill anymore, either. Huntress’s 2026 Cyber Threat Report found that generative AI has turned cybercrime into something like a franchise: prepackaged tools that let amateurs launch convincing attacks they couldn’t have pulled off two years ago. We don’t mean to sound alarmist.
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Uprite Services leads our 2026 list of the best IT companies for manufacturers in San ... Learn More
Best IT Companies for Manufacturers in San Antonio (2026)
Uprite Services leads our 2026 list of the best IT companies for manufacturers in San ... Learn More
Uprite Services leads our 2026 list of the best IT companies for manufacturers in San ... Learn More
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Who Is Responsible for EVV Compliance at a Home Care Agency?
Who is responsible for EVV compliance is the question that surfaces the moment something goes wrong with a visit record: a week of manual entries, an exception nobody cleared, a caregiver whose clock-ins never reached the state. For Medi-Cal personal care...
Who is responsible for EVV compliance is the question that surfaces the moment something goes wrong with a visit record: a week of manual entries, an exception nobody cleared, a caregiver whose clock-ins never reached the state. For Medi-Cal personal care...
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When cloud applications load sluggishly, or web pages freeze, people usually blame their internet connection or assume their computer is dying. In rea...
Did You Know that Cleaning Up Your Web Browser Speeds Up Your Workday?
When cloud applications load sluggishly, or web pages freeze, people usually blame their internet connection or assume their computer is dying. In reality, web browsers hoard months of temporary cache files that choke system performance. A quick two-minute cleanup brings back that day-one speed.
When cloud applications load sluggishly, or web pages freeze, people usually blame their internet connection or assume their computer is dying. In reality, web browsers hoard months of temporary cache files that choke system performance. A quick two-minute cleanup brings back that day-one speed.
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IT business continuity for small businesses: what to protect, how it differs from disaster recovery, HIPAA and FTC rules, and a step-by-step plan.
IT Business Continuity: A Practical Plan for Small Business
IT business continuity for small businesses: what to protect, how it differs from disaster recovery, HIPAA and FTC rules, and a step-by-step plan.
IT business continuity for small businesses: what to protect, how it differs from disaster recovery, HIPAA and FTC rules, and a step-by-step plan.
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The only 100% local helpdesk support team in St. Louis with 35 years of experience. Ranked among World's Top 501 MSPs.
How Businesses Can Protect Against Ransomware Attacks
Introduction Ransomware has become one of the most disruptive cybersecurity threats facing businesses today. A ransomware attack can lock critical files, interrupt operations, expose sensitive...
Introduction Ransomware has become one of the most disruptive cybersecurity threats facing businesses today. A ransomware attack can lock critical files, interrupt operations, expose sensitive...
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Microsoft 365 License Guide for Small Businesses
Use this Microsoft 365 license guide to compare Business plans, protect your data, control costs, and select the right fit for your growing team today.
Use this Microsoft 365 license guide to compare Business plans, protect your data, control costs, and select the right fit for your growing team today.
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Microsoft 365 Copilot's New Consumption Model | IT Weapons
Microsoft is moving Copilot toward a licence-plus-consumption model: everyday AI remains part of predictable user licensing, while more advanced AI experiences can consume credits based on actual use.
Microsoft is moving Copilot toward a licence-plus-consumption model: everyday AI remains part of predictable user licensing, while more advanced AI experiences can consume credits based on actual use.
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Build an Incident Response Plan That Works at 2 a.m.
At 2 a.m., nobody wants to debate whose call it is. Someone has to decide whether to unplug the file server. Someone has to decide whether to call clients. If your plan doesn’t name that person, you don’t have a plan yet. Most small and midsized businesses have an incident response plan on paper. Many…Read more
At 2 a.m., nobody wants to debate whose call it is. Someone has to decide whether to unplug the file server. Someone has to decide whether to call clients. If your plan doesn’t name that person, you don’t have a plan yet. Most small and midsized businesses have an incident response plan on paper. Many…Read more
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The Hidden Business Risk Sitting at the Edge of Every Organization
The Hidden Business Risk Sitting at the Edge of Every Organization Business leaders spend considerable time evaluating risk. Financial risk. Operational risk. Regulatory risk. Strategic risk.
The Hidden Business Risk Sitting at the Edge of Every Organization Business leaders spend considerable time evaluating risk. Financial risk. Operational risk. Regulatory risk. Strategic risk.
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The eMudhra Security Incident and Its Operational Impact
The eMudhra TLS security incident reveals deep vulnerabilities in digital identity verification. Learn how this impacts business compliance and IT strategy.
The eMudhra TLS security incident reveals deep vulnerabilities in digital identity verification. Learn how this impacts business compliance and IT strategy.
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Sioux Falls Tech Talks: Apps & Ale | AI Security 101
Join us in Sioux Falls for Apps & Ale, featuring drinks, appetizers, networking, and practical conversations about AI security Sioux Falls Tech Talks: Apps & Ale | AI Security 101 Thu, Oct 22, 2026 3:00 PM – 5:00 PM ROAM Kitchen + Bar 4525 W Empire Pl. Sioux Falls, SD 57106 Event link Apps &
Join us in Sioux Falls for Apps & Ale, featuring drinks, appetizers, networking, and practical conversations about AI security Sioux Falls Tech Talks: Apps & Ale | AI Security 101 Thu, Oct 22, 2026 3:00 PM – 5:00 PM ROAM Kitchen + Bar 4525 W Empire Pl. Sioux Falls, SD 57106 Event link Apps &
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Cybersecurity Trends in 2027: The New Rules of Defense
Cybersecurity in 2027 will be defined by one reality: AI is accelerating both opportunity and risk faster than most organizations can govern it. Mid‑market companies are already balancing legacy systems, cloud complexity, and rising governance requirements, and they are coming into a year where cyber maturity becomes measurable, AI systems become part of the attack ... Read more
Cybersecurity in 2027 will be defined by one reality: AI is accelerating both opportunity and risk faster than most organizations can govern it. Mid‑market companies are already balancing legacy systems, cloud complexity, and rising governance requirements, and they are coming into a year where cyber maturity becomes measurable, AI systems become part of the attack ... Read more
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Is Your Business’s AI Use Putting Your Cyber Insurance at Risk?
AI Use and Cyber Insurance: What to Review Before Renewal It’s Cybersecurity Awareness Month. In this post, we’re covering a combination of hot topics in the business world – AI, cybersecurity and insurance. Artificial intelligence is becoming part of everyday business operations. From drafting emails and analyzing data to automating workflows, AI tools offer opportunities…
AI Use and Cyber Insurance: What to Review Before Renewal It’s Cybersecurity Awareness Month. In this post, we’re covering a combination of hot topics in the business world – AI, cybersecurity and insurance. Artificial intelligence is becoming part of everyday business operations. From drafting emails and analyzing data to automating workflows, AI tools offer opportunities…
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Microsoft 365 Migration Services: A Scope and Cutover Checklist
Email and files crossing a red bridge from an existing server to a cloud workspace, illustrating a planned Microsoft 365 migration.
Email and files crossing a red bridge from an existing server to a cloud workspace, illustrating a planned Microsoft 365 migration.
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How AI is Impacting Your Business
AI is no longer something businesses are experimenting with on the sidelines. It's already built into the tools your team uses, the applications your vendors provide, and the way customers interact with organizations every day. For small and mid-sized businesses, that creates both opportunity and responsibility. Teams are using AI to draft emails, summarize information, automate tasks, improve customer experiences, and make faster decisions. At the same time, cybercriminals are using the same technology to create more convincing phishing attacks, automate fraud, and scale their efforts in wa
AI is no longer something businesses are experimenting with on the sidelines. It's already built into the tools your team uses, the applications your vendors provide, and the way customers interact with organizations every day. For small and mid-sized businesses, that creates both opportunity and responsibility. Teams are using AI to draft emails, summarize information, automate tasks, improve customer experiences, and make faster decisions. At the same time, cybercriminals are using the same technology to create more convincing phishing attacks, automate fraud, and scale their efforts in ways that weren't possible a few years ago. The businesses using AI well are not the ones using it the most. They are the ones using it in a way that makes their people more capable, their customers better served, and their decisions better informed. Whether you have formally adopted AI tools or not, AI is already part of how your business operates. The question is not whether to engage with it. That decision was made for you. The question is whether you have a plan for getting the most out of AI while managing it responsibly. This is where having the right technology partner can make a difference. DP Solutions helps organizations understand where AI is already at work in their environment, how to use it effectively, and how to manage it responsibly.
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The IT Risks Arriving Next: What Business Owners Should Watch From 2026 Onward
Most security content describes the threats of the moment. This article is about the ones arriving next — the risks that analysts, insurers, and security researchers broadly agree are moving from the enterprise conversation into everyday business reality over the next few years. For an owner, the useful question about each is not "is this
Most security content describes the threats of the moment. This article is about the ones arriving next — the risks that analysts, insurers, and security researchers broadly agree are moving from the enterprise conversation into everyday business reality over the next few years. For an owner, the useful question about each is not "is this
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Ransomware Reality: It’s Not If, It’s When
It is a Monday morning. The front desk cannot open the schedule. Files will not open. There is a note on the screen demanding payment. The phones are ringing, but
It is a Monday morning. The front desk cannot open the schedule. Files will not open. There is a note on the screen demanding payment. The phones are ringing, but
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Office 2021 End of Support: What Boston Businesses Need to Do Now
Office 2021 end of support hit on October 13, 2026, and Microsoft has stopped shipping security patches, bug fixes, and technical support for it. Word, Excel, Outlook, and PowerPoint 2021 still open and still save files normally. What’s gone is the safety net: any flaw discovered in that software from now on stays open, permanently,
Office 2021 end of support hit on October 13, 2026, and Microsoft has stopped shipping security patches, bug fixes, and technical support for it. Word, Excel, Outlook, and PowerPoint 2021 still open and still save files normally. What’s gone is the safety net: any flaw discovered in that software from now on stays open, permanently,
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Cybersecurity in the Age of AI
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8 Phishing Red Flags Every Non-Profit Team Should Know
Learn the 8 phishing red flags your non-profit staff and volunteers should know, with real examples and what to do if someone clicks.
Learn the 8 phishing red flags your non-profit staff and volunteers should know, with real examples and what to do if someone clicks.
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How a CMMC Enclave Keeps Compliance From Taking Over the Whole Shop
Level 2 doesn't have to mean rebuilding the whole shop. See how scoping a CMMC enclave keeps the 110 practices where they belong.
Level 2 doesn't have to mean rebuilding the whole shop. See how scoping a CMMC enclave keeps the 110 practices where they belong.
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Can Technology Purchases Lower Your Tax Burden with Section 179?
Planning laptops, servers, security, or infrastructure? Learn how Section 179 may apply and why implementation timing matters.
Planning laptops, servers, security, or infrastructure? Learn how Section 179 may apply and why implementation timing matters.
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How Managed IT Services Can Help Your Business Scale Safely in 2027
Article summary: Business growth adds new users, devices, vendors, and locations, increasing security risk if IT processes cannot keep pace. Managed IT services provide consistent onboarding, identity controls, patching, and vendor oversight that scale alongside the business. This helps growing companies expand securely without creating new security gaps at every milestone. Growth feels great until... Source
Article summary: Business growth adds new users, devices, vendors, and locations, increasing security risk if IT processes cannot keep pace. Managed IT services provide consistent onboarding, identity controls, patching, and vendor oversight that scale alongside the business. This helps growing companies expand securely without creating new security gaps at every milestone. Growth feels great until... Source
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Phishing Drills: How to Run One That Actually Trains Your Team
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IT Managed Service Provider: How Manufacturers Choose the Best MSP
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MSPdb™ News
6 Best MSPs With Published Support Metrics (2026)
Most managed service providers talk about fast support. Very few publish the numbers to prove it. If you run operations across multiple locations, that gap between talk and proof is where your downtime lives. This is why published support metrics are a invaluable resource in picking your MSP. You have probably reviewed MSP websites loaded
Most managed service providers talk about fast support. Very few publish the numbers to prove it. If you run operations across multiple locations, that gap between talk and proof is where your downtime lives. This is why published support metrics are a invaluable resource in picking your MSP. You have probably reviewed MSP websites loaded
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Why Are My Emails Going to Spam?
Email remains one of the most important communication tools for businesses, but even legitimate messages do not always reach the inbox. A customer may report
Email remains one of the most important communication tools for businesses, but even legitimate messages do not always reach the inbox. A customer may report
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Your Donor Database Is Becoming an AI Tool. Who’s Setting the Rules?
Do you know which applications your staff use already include AI? Does approving a donor management platform also mean approving its AI features? Who decides what donor and constituent information those features can access? When nonprofit leaders think ...
Do you know which applications your staff use already include AI? Does approving a donor management platform also mean approving its AI features? Who decides what donor and constituent information those features can access? When nonprofit leaders think ...
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Managed IT services for healthcare practices: what to ask before you choose
By Bill Ledebuhr, Director of Operations, Fantastic IT · October 23, 2026 Before you choose a managed IT provider for your medical practice, get clear answers to five questions: who can access your systems, whether your backups have been tested, who answers when the EHR (electronic health record) goes down, who owns each task between
By Bill Ledebuhr, Director of Operations, Fantastic IT · October 23, 2026 Before you choose a managed IT provider for your medical practice, get clear answers to five questions: who can access your systems, whether your backups have been tested, who answers when the EHR (electronic health record) goes down, who owns each task between
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When Trusted Technology Becomes a Security Risk
We use the internet every day without giving much thought to what keeps our communications secure. We visit websites, sign into business applications, exchange sensitive data, and trust the lock icon in our browsers. Behind these everyday actions is an interconnected system of software, encryption, digital certificates, and trust. Recent security events involving critical PHP vulnerabilities and a certificate authority incident involving eMudhra serve as timely reminders of what can happen when weaknesses emerge within these foundational technologies. The incidents are unrelated, but the
We use the internet every day without giving much thought to what keeps our communications secure. We visit websites, sign into business applications, exchange sensitive data, and trust the lock icon in our browsers. Behind these everyday actions is an interconnected system of software, encryption, digital certificates, and trust. Recent security events involving critical PHP vulnerabilities and a certificate authority incident involving eMudhra serve as timely reminders of what can happen when weaknesses emerge within these foundational technologies. The incidents are unrelated, but they reinforce the same message: Cybersecurity isn’t only about stopping an attacker from getting in. It’s about continuously understanding, monitoring, and protecting the layers of technology your organization depends on. PHP2Shell: A Threat to Web Infrastructure On October 21, emergency patches were issued for two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619, both carrying a CVSS 4.0 score of 9.2. The vulnerabilities can enable unauthenticated remote code execution, potentially allowing an attacker to execute commands on a vulnerable web server without first authenticating. The risk is particularly significant because the vulnerabilities exist at the PHP runtime level. Potentially affected environments include PHP installations handling web requests through PHP-FPM, Apache mod_php, php-cgi, FrankenPHP, and LiteSpeed. Patched releases include PHP 8.2.35, 8.3.36, 8.4.27, and 8.5.12. Organizations running PHP 8.1 or earlier warrant additional attention because those branches are no longer receiving normal upstream security releases. For businesses, however, the challenge goes beyond knowing a patch exists. The bigger question is whether you know where PHP exists in your environment. PHP may be supporting an e-commerce site, customer portal, legacy application, container, or appliance without being immediately visible to the teams responsible for security. That makes accurate asset inventory and continuous vulnerability management just as important as the patch itself. When the Technology That Creates Trust Becomes the Threat A separate security incident involving certificate authority eMudhra highlights another type of foundational risk. TLS certificates help establish encrypted connections and verify that users are connecting to the intended service. Certificate authorities sit at the center of that trust model. Private keys associated with eight eMudhra intermediate certificate authorities were found to have been generated using severely inadequate cryptographic values. Six were associated with TLS certificates and two with code signing. The weakness meant the corresponding private keys could effectively be recovered using information contained in the public certificates, potentially allowing an attacker to generate fraudulent certificates that appeared to have been signed by a trusted certificate authority. The affected certificates were subsequently retracted or distrusted, but the incident highlights a broader challenge. Systems that do not benefit from modern browser-based revocation mechanisms, including some containers, Linux systems, embedded devices, IoT environments, developer tools, and applications using independent trust stores, may require additional remediation. Importantly, there is currently no public indication that the affected eMudhra keys were maliciously exploited. Two Vulnerabilities, One Message At first glance, a PHP vulnerability and a cryptographic weakness involving a certificate authority have little in common. From a cybersecurity perspective, however, they expose the same reality: Your organization does not control every technology it relies on. Security isn't defined solely by your firewall, endpoint protection, or password policies. It also depends on operating systems, programming languages, cloud and hosting providers, certificate authorities, open-source components, third-party applications, software vendors, and countless dependencies operating behind the scenes. As Kodi Oshiro, SOC Manager at Datalink Networks, explains: “Organizations can’t control when the next critical vulnerability is discovered. They can control how prepared they are to identify their exposure, respond quickly, and reduce risk.” Kodi Oshiro, SOC Manager, Datalink Networks That preparedness is what separates a newly disclosed vulnerability from a potential business crisis. What Organizations Should Be Doing Modern cybersecurity requires organizations to continuously: Identify internet-facing assets and understand the technologies supporting them. Monitor and triage new vulnerability disclosures as they emerge. Prioritize vulnerabilities based on actual organizational exposure and risk. Patch, mitigate, or isolate vulnerable systems quickly. Monitor endpoints, servers, and networks for indicators of compromise. Keep operating systems, browsers, applications, containers, and trust stores current. Understand certificate and PKI dependencies across the environment. Maintain an incident response plan before a critical vulnerability becomes an active security incident. In short, security is a process, not a product. For organizations without a dedicated security team, the constant stream of vulnerabilities can feel overwhelming. But the takeaway from incidents like these shouldn't be fear. It should be preparedness. You cannot prevent the next critical vulnerability from being discovered. You cannot control every software vendor, open-source project, or certificate authority your business depends on. What you can control is how quickly your organization can determine whether it is affected and how effectively it can respond. Moving From Reactive to Ready At Datalink Networks, our security team helps organizations strengthen that capability through security monitoring, vulnerability management, endpoint and network protection, infrastructure visibility, and incident response. When a critical vulnerability like PHP2Shell emerges, the question shouldn't be: “What do we do now?” It should be: “Are we affected, and is our security team already responding?” If you're unsure whether your web infrastructure, servers, certificates, or other critical systems may be exposed to these or emerging threats, Datalink Networks can help assess your environment, prioritize risk, and build a practical roadmap to remediation. Cyber threats will continue to change. Your ability to respond needs to change with them.
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Tech Talks: Apps & Ale SD – AI Security 101
Tech Talks: Apps & Ale brought Sioux Falls IT leaders together to discuss AI security, governance, and the opportunities ahead Bringing AI Security & Governance Into Focus Xigent’s Tech Talks: Apps & Ale series continued in Sioux Falls, where Xigent and Aurascape brought local IT leaders together at ROAM Kitchen + Bar to explore the
Tech Talks: Apps & Ale brought Sioux Falls IT leaders together to discuss AI security, governance, and the opportunities ahead Bringing AI Security & Governance Into Focus Xigent’s Tech Talks: Apps & Ale series continued in Sioux Falls, where Xigent and Aurascape brought local IT leaders together at ROAM Kitchen + Bar to explore the
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Beyond FortiGate: FortiSASE for Your Hybrid, Remote and On-Prem Workforces Part 2
Image sourced from Fortinet In Part 1, we finally had a way to get rid of the remote access VPN and a way to secure network traffic for your remote …
Image sourced from Fortinet In Part 1, we finally had a way to get rid of the remote access VPN and a way to secure network traffic for your remote …
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IT Careers In New Orleans: Practical Paths For Talent And Employers
A clinic login failure before first appointments, a parish phone outage during public service hours, or a finance team locked out of billing approvals...
A clinic login failure before first appointments, a parish phone outage during public service hours, or a finance team locked out of billing approvals...
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Cybersecurity Awareness Month: Build Security Habits That Last All Year
October creates useful attention. Leaders approve reminders, employees expect training, and IT teams can raise issues that often sit behind normal tic...
October creates useful attention. Leaders approve reminders, employees expect training, and IT teams can raise issues that often sit behind normal tic...
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Is Your Server Out of Date? Why It Might Be Time for an Upgrade
Is your server from 2016 or older? It may be time to start planning for a replacement. Servers are the backbone of your IT infrastructure, supporting everything from file storage
Is your server from 2016 or older? It may be time to start planning for a replacement. Servers are the backbone of your IT infrastructure, supporting everything from file storage
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AI Meeting Notetakers in Canada: Consent, PIPEDA, and the Teams Setting That Decides
Download PDF (210 KB) PDF version, ready to print or share with your team. Trusted byToronto law firmsHamilton manufacturersVancouver clinicsGTA accounting firmsOntario non-profitsBritish Columbia professional services Written by Mike Pearlstein, CISSP, CEO of Fusion Computing Limited. Helping Canadian businesses build and manage secure IT infrastructure since 2012 across Toronto, Hamilton, and Metro Vancouver. Somebody on
Download PDF (210 KB) PDF version, ready to print or share with your team. Trusted byToronto law firmsHamilton manufacturersVancouver clinicsGTA accounting firmsOntario non-profitsBritish Columbia professional services Written by Mike Pearlstein, CISSP, CEO of Fusion Computing Limited. Helping Canadian businesses build and manage secure IT infrastructure since 2012 across Toronto, Hamilton, and Metro Vancouver. Somebody on
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