RingCentral
RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes.
Sales Intelligence Software: What it is and Top Tools for 2026
Your sales team closes a deal, logs off, and moves on to the next prospect. But between that first cold call and a signed contract, hundreds of hours of conversations, messages, and video meetings happened. Most of it was never reviewed. Sales intelligence software exists to change that reality. It transforms raw, unstructured interaction data ...
Your sales team closes a deal, logs off, and moves on to the next prospect. But between that first cold call and a signed contract, hundreds of hours of conversations, messages, and video meetings happened. Most of it was never reviewed. Sales intelligence software exists to change that reality. It transforms raw, unstructured interaction data ...
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Orchestrating the Future Enterprise: 2026 RingCentral China Hackathon Inspires the Next Wave of AI Innovation
Innovation thrives when bold ideas meet passionate people. That spirit was on full display at the 2026 RingCentral China Hackathon, where employees from across RingCentral China came together to explore one ambitious theme: “Orchestrate the Future Enterprise with Agentic AI.” Throughout this year’s Hackathon, teams challenged themselves to rethink how AI agents can transform enterprise ...
Innovation thrives when bold ideas meet passionate people. That spirit was on full display at the 2026 RingCentral China Hackathon, where employees from across RingCentral China came together to explore one ambitious theme: “Orchestrate the Future Enterprise with Agentic AI.” Throughout this year’s Hackathon, teams challenged themselves to rethink how AI agents can transform enterprise ...
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RingCentral named in TIME America’s Best Companies 2026 list
At a glance TIME has named RingCentral to its America’s Best Companies 2026 list. This prestigious annual ranking evaluates and acknowledges leading organizations based on three core pillars of organizational health: employee satisfaction, financial performance, and sustainability transparency. What the TIME Best Companies recognition means for our culture There are awards that recognize products. Others ...
At a glance TIME has named RingCentral to its America’s Best Companies 2026 list. This prestigious annual ranking evaluates and acknowledges leading organizations based on three core pillars of organizational health: employee satisfaction, financial performance, and sustainability transparency. What the TIME Best Companies recognition means for our culture There are awards that recognize products. Others ...
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Government contact center: What it is and how to modernize yours
How public-sector agencies are closing the gap between citizen expectations and contact center reality. Most government contact centers weren’t designed to fail. They were designed for voice calls and on-premise systems. That infrastructure has since been stretched to cover omnichannel citizen expectations it was never meant to handle. The agencies modernizing now are doing it ...
How public-sector agencies are closing the gap between citizen expectations and contact center reality. Most government contact centers weren’t designed to fail. They were designed for voice calls and on-premise systems. That infrastructure has since been stretched to cover omnichannel citizen expectations it was never meant to handle. The agencies modernizing now are doing it ...
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Customer retention software: 8 tools for reducing churn in 2026
A comparison of the leading platforms for detecting churn signals, engaging at-risk accounts, and building lasting customer relationships. Many organizations spend the bulk of their budget acquiring customers. But that math is expensive. Keeping a customer costs a fraction of winning a new one, and the customers most likely to leave are already signaling their ...
A comparison of the leading platforms for detecting churn signals, engaging at-risk accounts, and building lasting customer relationships. Many organizations spend the bulk of their budget acquiring customers. But that math is expensive. Keeping a customer costs a fraction of winning a new one, and the customers most likely to leave are already signaling their ...
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Customer self-service: What it is and how to build it right
How to design self-service channels that resolve issues, reduce agent volume, and keep customers satisfied. A large share of your agents’ time goes to answering the same questions—queries on account status, order updates, password resets, appointment scheduling. Given an easy path, most customers would prefer to handle these tasks themselves. Yet many self-service deployments make ...
How to design self-service channels that resolve issues, reduce agent volume, and keep customers satisfied. A large share of your agents’ time goes to answering the same questions—queries on account status, order updates, password resets, appointment scheduling. Given an easy path, most customers would prefer to handle these tasks themselves. Yet many self-service deployments make ...
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5 Best sales coaching software platforms to scale frontline performance in 2026
The gap between how often sales leaders think they’re coaching and how often reps actually receive it is wider than most organizations want to admit. According to The state of sales coaching 2025 report by MySalesCoach, 90% of sales leaders report coaching their teams monthly, yet only 47% of reps say they receive coaching at ...
The gap between how often sales leaders think they’re coaching and how often reps actually receive it is wider than most organizations want to admit. According to The state of sales coaching 2025 report by MySalesCoach, 90% of sales leaders report coaching their teams monthly, yet only 47% of reps say they receive coaching at ...
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Out of office, on the podium: The unstoppable athletes of RingCentral Bulgaria
There are a lot of truly passionate people in RingCentral: those who care about their craft and beyond. We’re thrilled to introduce you to some of our local champions — team members who consistently push past their limits on cycling tracks, running trails, and mountain peaks. Tanya: Cycling towards the win Tanya has never been ...
There are a lot of truly passionate people in RingCentral: those who care about their craft and beyond. We’re thrilled to introduce you to some of our local champions — team members who consistently push past their limits on cycling tracks, running trails, and mountain peaks. Tanya: Cycling towards the win Tanya has never been ...
Read full post on ringcentral.com