Privacy Policy

1. Introduction

Welcome to MSP Database ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you use our website at mspdatabase.com and our related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

When you register for an account, subscribe to our services, or contact us, we may collect:

• Name and email address
• Company name and business information
• Billing address and payment information
• Phone number (optional)
• Profile information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve our Services

4. Payment Processing

We use Stripe as our third-party payment processor. When you make a purchase or subscribe to our premium services, your payment information is collected and processed directly by Stripe. We do not store your full credit card number or payment card details on our servers.

Stripe's use of your personal information is governed by their Privacy Policy, available at https://stripe.com/privacy.

Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for:

• Authentication and session management
• Remembering your preferences
• Analytics and performance monitoring
• Advertising and marketing purposes

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics)
• Business Transfers: In connection with any merger, sale, or acquisition of company assets
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of MSP Database and our users

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure storage of data at rest
• Regular security assessments
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at support@mspdatabase.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@mspdatabase.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.