Choose the best IT support option below.
Overview
PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.
We deliver phenomenal experiences by people you'll love. We believe in re-earning your business with every interaction.
50 International Drive Building 4,
Greenville, South Carolina
USA 29615
PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.
We deliver phenomenal experiences by people you'll love. We believe in re-earning your business with every interaction.
Where Should Your Technology Be in 18 Months? If Your IT Provider Can’t Answer, That’s the Problem
A provider who only fixes what breaks isn't planning your future. They're reacting to your past.
A provider who only fixes what breaks isn't planning your future. They're reacting to your past.
Read full post on goptg.com
The Security Questions Your MSP Hopes You Never Ask — Because Silence Isn’t the Same as Safe
In security, silence isn't safety. It's just news you haven't gotten yet.
In security, silence isn't safety. It's just news you haven't gotten yet.
Read full post on goptg.com
The Nonprofit That Nobody Wanted to Learn
Homes of Hope had 23 staff, 50 technologies and nobody in-house good at IT. Their finance director on the fake-CEO scam, the for-profit box, and what changed with PTG.
Homes of Hope had 23 staff, 50 technologies and nobody in-house good at IT. Their finance director on the fake-CEO scam, the for-profit box, and what changed with PTG.
Read full post on goptg.com
Know Their Name: Why a Rotating Cast of IT Technicians Isn’t a Support Team
A rotating cast of strangers isn't a support team. It's a queue with your name at the back.
A rotating cast of strangers isn't a support team. It's a queue with your name at the back.
Read full post on goptg.com
When your IT goes down, who goes without?
When the network goes down at United Ministries, the doors close. How a Greenville nonprofit moved from one IT person to a managed team, in their own words.
When the network goes down at United Ministries, the doors close. How a Greenville nonprofit moved from one IT person to a managed team, in their own words.
Read full post on goptg.com
The Two-Ring Standard: How Fast Should Your Greenville IT Partner Actually Answer?
There's an old standard in customer service: answer the phone within two rings. Not because two is some magic number, but because of what it signals — that the caller was expected, that someone was re
There's an old standard in customer service: answer the phone within two rings. Not because two is some magic number, but because of what it signals — that the caller was expected, that someone was re
Read full post on goptg.com
5 Signs You’ve Quietly Lowered Your Standards for Your IT Provider
Nobody wakes up and chooses worse IT. It creeps in. A ticket takes a little longer, so you build a workaround. An answer comes back in jargon, so you learn to translate it yourself. A renewal shows up
Nobody wakes up and chooses worse IT. It creeps in. A ticket takes a little longer, so you build a workaround. An answer comes back in jargon, so you learn to translate it yourself. A renewal shows up
Read full post on goptg.com
Six Hours to Five Minutes: A Greenville Automation Story
An independent office supplier competing with Amazon spent six hours a week on pricing by hand. The fix was already sitting in a license they paid for.
An independent office supplier competing with Amazon spent six hours a week on pricing by hand. The fix was already sitting in a license they paid for.
Read full post on goptg.com
“Good Enough” Is the Most Expensive Managed IT Decision You’ll Keep Making
No one signs a contract that says "we'll settle." It happens quietly. Your provider keeps the lights on, the big fires stay out, and every year you renew for another twelve months because switching fe
No one signs a contract that says "we'll settle." It happens quietly. Your provider keeps the lights on, the big fires stay out, and every year you renew for another twelve months because switching fe
Read full post on goptg.com
From a $1M ransom to hours, not days: the Piper Roofing story
How Piper Roofing survived a ransomware attack, left a one-man IT setup behind, and moved to PTG for fixes in hours and real peace of mind.
How Piper Roofing survived a ransomware attack, left a one-man IT setup behind, and moved to PTG for fixes in hours and real peace of mind.
Read full post on goptg.com
Failed to load more articles
You're all caught up!
Check back later for more profile news.