Intelligent Technical Solutions
Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the latest technology to help you succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house.
Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes.
Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology.
Intelligent Technical Solutions: Enabling business through managing technology.
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What Is DNS, and How Does It Affect Your Business?
This blog was originally published on November 26, 2021, and has since been updated for accuracy and clarity. DNS, or Domain Name System, is the internet’s address book, connecting domain names to the records that power websites, email, and cloud tools. When DNS fails or is attacked, your business can lose access to essential services, send users to unsafe sites, or give cybercriminals a path into your environment. In most cases, when someone visits your website, sends an email, or connects to a cloud application by name, DNS is working in the background, often using cached records. Most
This blog was originally published on November 26, 2021, and has since been updated for accuracy and clarity. DNS, or Domain Name System, is the internet’s address book, connecting domain names to the records that power websites, email, and cloud tools. When DNS fails or is attacked, your business can lose access to essential services, send users to unsafe sites, or give cybercriminals a path into your environment. In most cases, when someone visits your website, sends an email, or connects to a cloud application by name, DNS is working in the background, often using cached records. Most people never notice it until something breaks and websites, email, or cloud tools suddenly stop working the way the business expects. At Intelligent Technical Solutions (ITS), we help small- to mid-sized businesses in healthcare, finance, and other regulated industries manage and secure the technology they depend on, including DNS. For this article, we spoke with Peter Swarowski, ITS Chief Information Officer, to explain what DNS is, how it works, and why protecting it matters. You will learn: What is DNS? Why is DNS important for your business? How do you protect your business from DNS attacks? What Is DNS? DNS stands for Domain Name System. It is a system that connects domain names to IP addresses so people can reach websites, email servers, and cloud applications. For businesses, DNS matters because it affects website availability, email delivery, cloud access, and cybersecurity. Think of DNS as a phonebook for the internet. It is a hierarchical, distributed system that stores DNS records for domains and helps devices find the right online destination. Without DNS, you would need to memorize a string of numbers to reach every website or service. DNS handles that lookup behind the scenes. Here are the four key components that make DNS work: Domain Name: The name of your website, such as itsasap.com. Domain names make the internet easier to navigate by using human-readable words instead of long strings of numbers. IP Address: A numeric address assigned to a device or server to enable machines to find and communicate with each other over a network. For illustration, an IP address may look like 192.0.2.1. DNS Server: A DNS server helps answer DNS queries. Some servers look up records for users, while authoritative nameservers store the official DNS records for a domain. DNS Hosting Service: This service hosts and manages your DNS records on authoritative DNS servers. Many domain registrars offer DNS hosting, but businesses can also use a separate managed DNS provider.
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How Can Manufacturing Plants Stop AI-Powered Cyberattacks?
AI can help criminals write more effective phishing emails, identify weak spots faster, and create more convincing fake voices for urgent requests. Manufacturing plants can reduce this risk by strengthening identity controls, separating IT from factory systems, locking down vendor access, and practicing recovery. When AI-powered phishing, ransomware, or vendor account attacks hit manufacturing plants, downtime stops production, and missed shipments hurt customer trust. Intelligent Technical Solutions (ITS) has spent over 20 years helping organizations, including manufacturers, protect thei
AI can help criminals write more effective phishing emails, identify weak spots faster, and create more convincing fake voices for urgent requests. Manufacturing plants can reduce this risk by strengthening identity controls, separating IT from factory systems, locking down vendor access, and practicing recovery. When AI-powered phishing, ransomware, or vendor account attacks hit manufacturing plants, downtime stops production, and missed shipments hurt customer trust. Intelligent Technical Solutions (ITS) has spent over 20 years helping organizations, including manufacturers, protect their networks without shutting down production. We help you prevent attacks that cause downtime and protect your reputation. In this article, we've invited Sean Harris, ITS Chief Risk and Compliance Officer, to share practical steps manufacturers can take to defend against AI-powered attacks. You will learn: How can manufacturing plants reduce the risk of AI-driven phishing and payment fraud? How can MSSPs help protect manufacturing plants from AI-powered attacks? Why Are AI-Powered Attacks a Growing Threat to Manufacturing Plants? Manufacturing plants run on equipment that often can't be patched easily. Production schedules don't allow lengthy security updates. Remote vendor access creates necessary but risky entry points. These realities make manufacturing targets attractive to criminals. In some cases, AI and automation can cut the time from targeting to action from days to hours by finding weak spots faster and attacking more targets at once. These capabilities create three specific problems for manufacturers: AI-Powered Phishing AI tools write emails that sound natural. Criminals scan your website and LinkedIn to learn vendor names and project details. These emails often match your plant's normal style. Deepfake voice tools can imitate a person's voice from short recordings, making urgent fraud calls more believable. Fewer Obvious Warning Signs Traditional phishing emails had clear red flags, such as spelling errors, awkward phrasing, and requests that didn't align with normal business processes. However, AI-generated attacks look professional and sound natural, so these old warning signs no longer help. Faster Network Attacks
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Deepfakes in Healthcare: How to Protect Your Practice
Deepfakes in healthcare let criminals impersonate doctors, administrators, and vendors using fake voices and videos. Practice administrators face wire transfer scams, prescription fraud, and patient data theft when they can't tell real calls from AI-generated fakes. Healthcare practices handle sensitive patient data, insurance payments, and controlled substance orders daily. Deepfake scams can copy trusted voices and pressure administrators into sending fake wire transfers, exposing protected health information (PHI), or changing vendor payment details. For more than 20 years, Intelligent
Deepfakes in healthcare let criminals impersonate doctors, administrators, and vendors using fake voices and videos. Practice administrators face wire transfer scams, prescription fraud, and patient data theft when they can't tell real calls from AI-generated fakes. Healthcare practices handle sensitive patient data, insurance payments, and controlled substance orders daily. Deepfake scams can copy trusted voices and pressure administrators into sending fake wire transfers, exposing protected health information (PHI), or changing vendor payment details. For more than 20 years, Intelligent Technical Solutions (ITS) has helped healthcare organizations protect patient data and reduce fraud risk. We understand the unique pressures practice administrators face as they balance patient care operations with evolving security threats. In this article, we've invited Cody Canon, ITS Director of Healthcare IT, to explain how deepfakes target healthcare practices and what administrators can do to protect their operations. You will learn: What are deepfakes in healthcare, and how do they work? How can practice administrators spot deepfake attacks? What security steps prevent deepfake fraud in healthcare practices? What Are Deepfakes in Healthcare, and How Do They Work? Deepfakes use artificial intelligence (AI) to create fake audio or video that sounds and looks like a real person. In healthcare, criminals use this technology to impersonate doctors, practice managers, CFOs, and trusted vendors. These tools have become easier to access. Attackers can copy a voice using short clips from voicemails, conference calls, or public videos. Some voice cloning tools need only around 15 seconds of someone's voice to create a convincing fake. Common Healthcare Deepfake Attacks Below are some of the most common ways deepfakes are used to scam healthcare organizations:
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Intelligent Technical Solutions Named to 2026 MSP 501 List at No. 181
Las Vegas, NV — Intelligent Technical Solutions (ITS), a national managed security service provider, announced today that Channel Futures has named ITS to the 2026 MSP 501 list, ranking the company at No. 181 among the world’s top managed service providers.
Las Vegas, NV — Intelligent Technical Solutions (ITS), a national managed security service provider, announced today that Channel Futures has named ITS to the 2026 MSP 501 list, ranking the company at No. 181 among the world’s top managed service providers.
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How Sean's Passion for Learning & People Led to Success in IT
This blog was originally published on July 7, 2023, and has since been updated for accuracy and clarity.
This blog was originally published on July 7, 2023, and has since been updated for accuracy and clarity.
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ITS CRO Mike Rhea Named to CRN's Next-Gen Leaders 2026
Las Vegas, NV, [JUNE 18, 2026]– Intelligent Technical Solutions (ITS) Chief Revenue OfficerMike Rheahas been named to CRN's 2026 Next-Gen Solution Provider Leaders list, which recognizes emerging leaders driving growth across the managed service provider and broader channel community.
Las Vegas, NV, [JUNE 18, 2026]– Intelligent Technical Solutions (ITS) Chief Revenue OfficerMike Rheahas been named to CRN's 2026 Next-Gen Solution Provider Leaders list, which recognizes emerging leaders driving growth across the managed service provider and broader channel community.
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ITS Named to CRN's 2026 Solution Provider 500 for Fourth Consecutive Year
LAS VEGAS, NV, [JUNE 12, 2026] – Intelligent Technical Solutions (ITS), a national Managed Security Service Provider (MSSP), has been named to CRN’s 2026 Solution Provider 500 for the fourth consecutive year, ranking No. 378 and climbing 15 spots from No. 393 in 2025.
LAS VEGAS, NV, [JUNE 12, 2026] – Intelligent Technical Solutions (ITS), a national Managed Security Service Provider (MSSP), has been named to CRN’s 2026 Solution Provider 500 for the fourth consecutive year, ranking No. 378 and climbing 15 spots from No. 393 in 2025.
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What is Onboarding for Managed IT Services?
This blog was originally published on September 20, 2021, and has since been updated for accuracy and clarity.
This blog was originally published on September 20, 2021, and has since been updated for accuracy and clarity.
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How Much Does a Server Cost for Your Business in 2026?
Editor's note: This post was originally published on October 28th, 2021, and has been revised for clarity and comprehensiveness.
Editor's note: This post was originally published on October 28th, 2021, and has been revised for clarity and comprehensiveness.
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