CMMC Phase II Is Paused: What Should Your Business Do Next?
Certifiable: The Value of IT Certifications
Why so many certifications? Who creates and administers these certs? Why are certs important for IT companies like Burk? And why should people outside the industry care about them?
Why so many certifications? Who creates and administers these certs? Why are certs important for IT companies like Burk? And why should people outside the industry care about them?
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How Much Do Managed IT Services Cost in East Tennessee?
Learn what affects the cost of managed IT services in East Tennessee, what should be included, and how to compare IT support proposals without focusing only on price.
Learn what affects the cost of managed IT services in East Tennessee, what should be included, and how to compare IT support proposals without focusing only on price.
Read full post on crestline-technologies.com
The Remote Worker’s Survival Guide to Surviving Yet Another ‘Can You Hear Me Now?’ Moment
To all of you remote work warriors and kitchen-table executives. We need to talk about the most soul-crushing phrase in the modern workplace.“Can you hear me now?”Good grief on a conference call. We’ve got satellites, fiber optics, and AI that can write your grocery list and your “Best Employee of the Month” acceptance speech — yet every three seconds someone freezes mid-sentence, the audio turns into a robot having a stroke, and the whole meeting stops for those five little words.It’s the digital equivalent of your grandpa yelling into a rotary phone. Except you’re yelling about Q3 projection
To all of you remote work warriors and kitchen-table executives. We need to talk about the most soul-crushing phrase in the modern workplace.“Can you hear me now?”Good grief on a conference call. We’ve got satellites, fiber optics, and AI that can write your grocery list and your “Best Employee of the Month” acceptance speech — yet every three seconds someone freezes mid-sentence, the audio turns into a robot having a stroke, and the whole meeting stops for those five little words.It’s the digital equivalent of your grandpa yelling into a rotary phone. Except you’re yelling about Q3 projections while the neighbor’s leaf blower auditions for a heavy metal band.I am a high-tech warrior, just like you. Cutting-edge. State-of-the-art. I can give you a gigabyte in a nanosecond—and still can’t deliver a clear sentence without sounding like I’m calling from a submarine full of angry bees.We’ve built more computers to hold all of our data, can talk to anyone on the planet in seconds… and somehow we communicate less.So here’s the short, slightly fed-up survival guide.Rule #1: The Mute Button Is a WeaponDefault to muted. Always. Your dog doesn’t need to join the budget meeting. Your spouse’s dinner debate is not relevant to the sales pipeline. Mute first. We’ve all heard enough.Rule #2: Ditch the Built-In Laptop MicThat tiny hole next to your camera was designed by someone who hates joy. It picks up the fridge, the AC, and your quiet despair — but not your actual voice. Get a real headset. People will finally understand whether you said “revenue growth” or “I need a drink.”Rule #3: Test Before You Tank the MeetingFive minutes early is not the time to discover your camera is aimed at the ceiling fan. Do a quick test. Better yet, make sure your company actually supports you with decent tools instead of free junk.Rule #4: The “Can You Hear Me Now?” ProtocolWhen it happens (and it will):1. Stop talking immediately.2. Unmute.3. Say that cursed phrase once. Just once.4. Still broken? Turn off video. Bandwidth is finite.5. All else fails—drop to chat: “Having audio issues. Continuing here.”Rule #5: Half the Room Is Lying About Their Connection“Sorry, bad WiFi today” usually means: toilet / dog walk / Netflix / juice on the router. We’ve all done it. Just don’t make it your full-time excuse.Rule #6: Your Home Network Is Now Company InfrastructureThe ancient router, the smart fridge DDoS-ing the neighborhood, the home WiFi—all of it is now your problem and the company’s. A solid IT partner can lock it down so “can you hear me now” doesn’t turn into “can you hear the ransomware.”The Bottom LineHybrid and remote work was sold as freedom. What we got was the office invading every corner of home life while the tech keeps face-planting.Mute aggressively. Upgrade the junk. Test first. And if your company still treats remote tech like a temporary workaround, maybe it’s time they talked to people who actually know how to make the tech work.Because I don’t want to hear “Can you hear me now?” one more time.I want the meeting to end on time so I can go back to ignoring my email in peace. Solomon IT helps East Tennessee businesses turn hybrid and remote work from a daily comedy of errors into something that actually functions. Better networks, solid remote access, endpoints that don’t quit, and support that doesn’t leave you yelling into the void.Call us. We’ll hear you just fine.
Read full post on solomonitc.com
TenHats Named the Only Knoxville, TN-Based Company on the 2026 MSP 501
We’re proud to announce that TenHats has been ranked No. 201 on the 2026 MSP 501, earning a spot among the 501 top-performing managed service providers in the world — and standing out as the only Knoxville-based company to make the list. TenHats is one of just four East Tennessee companies recognized this year, alongside
We’re proud to announce that TenHats has been ranked No. 201 on the 2026 MSP 501, earning a spot among the 501 top-performing managed service providers in the world — and standing out as the only Knoxville-based company to make the list. TenHats is one of just four East Tennessee companies recognized this year, alongside
Read full post on tenhats.com