Burgess Technology Services
- Managed IT Services
- Network Design & Analysis
- Help Desk Support
- Cloud Services including Managed Backup
- Security Awareness Training
- Disaster Recovery Solutions
- Vulnerability Testing
- PCI Compliance
Our clients range from small businesses to large organizations in many sectors: financial, medical, commercial, non-profit, municipal, military, education, and industrial/manufacturing.
We provide excellent long-term value and exceptional personal service throughout New England.
Cybersecurity Myths vs. Reality: What You Need to Know
Cybersecurity Myths vs. Reality Cybersecurity myths are everywhere. Many businesses believe they’re protected simply because they have antivirus software, use Microsoft 365, or carry cyber insurance. Unfortunately, cybercriminals count on these misconceptions. Understanding the reality behind these common cybersecurity myths can help your business reduce risk and build a stronger security strategy. Myth #1: Continue Reading
Cybersecurity Myths vs. Reality Cybersecurity myths are everywhere. Many businesses believe they’re protected simply because they have antivirus software, use Microsoft 365, or carry cyber insurance. Unfortunately, cybercriminals count on these misconceptions. Understanding the reality behind these common cybersecurity myths can help your business reduce risk and build a stronger security strategy. Myth #1: Continue Reading
Read full post on burgesstechnologyservices.com
Generative AI: Best Practice & Policy
The Future Is Now Generative AI has gone from futuristic novelty to everyday business tool almost overnight. Suddenly, business owners are using AI to draft emails, summarize meetings, create marketing content, answer customer questions, and speed up daily work. It feels like everyone discovered a new employee that works 24/7. But generative AI didn’t Continue Reading
The Future Is Now Generative AI has gone from futuristic novelty to everyday business tool almost overnight. Suddenly, business owners are using AI to draft emails, summarize meetings, create marketing content, answer customer questions, and speed up daily work. It feels like everyone discovered a new employee that works 24/7. But generative AI didn’t Continue Reading
Read full post on burgesstechnologyservices.com
Is Impersonation Protection Really Worth It?
Why Stronger Email Security Matters More Than Ever One of the most common questions we hear from clients is whether advanced email security is really necessary. After all, if your team only notices a few suspicious emails each month, it can be easy to assume your current protection is enough. Some businesses wonder if adding Continue Reading
Why Stronger Email Security Matters More Than Ever One of the most common questions we hear from clients is whether advanced email security is really necessary. After all, if your team only notices a few suspicious emails each month, it can be easy to assume your current protection is enough. Some businesses wonder if adding Continue Reading
Read full post on burgesstechnologyservices.com
Why Tax Season Is Phishing Season
Tax season is prime phishing season. It doesn’t just bring deadlines – it brings urgency, sensitive data, and a spike in cyber risk. W-2s are being shared, payroll systems are active, and finance teams are moving quickly. In the middle of all that motion, cybercriminals are paying close attention, because during tax season, one Continue Reading
Tax season is prime phishing season. It doesn’t just bring deadlines – it brings urgency, sensitive data, and a spike in cyber risk. W-2s are being shared, payroll systems are active, and finance teams are moving quickly. In the middle of all that motion, cybercriminals are paying close attention, because during tax season, one Continue Reading
Read full post on burgesstechnologyservices.com
Cyber Breach: The First 30 Minutes
The First 30 Minutes After a Cyber Breach It’s a normal morning. Email is open. Coffee is still hot. Nothing feels off—until someone says, “Hey… this doesn’t look right.” Maybe it’s a suspicious login alert. Maybe a user can’t access files they opened yesterday. Maybe it’s an email that almost looks legitimate, but not Continue Reading
The First 30 Minutes After a Cyber Breach It’s a normal morning. Email is open. Coffee is still hot. Nothing feels off—until someone says, “Hey… this doesn’t look right.” Maybe it’s a suspicious login alert. Maybe a user can’t access files they opened yesterday. Maybe it’s an email that almost looks legitimate, but not Continue Reading
Read full post on burgesstechnologyservices.com
Annual IT Review: Putting a good tech foot forward in the New Year
The start of a new year is a natural time to reset priorities, clean things up, and plan ahead. Your technology, and an annual IT review, should be part of that process, not just something you think about when there’s a problem. While your managed service provider (MSP) handles the technical work behind the Continue Reading
The start of a new year is a natural time to reset priorities, clean things up, and plan ahead. Your technology, and an annual IT review, should be part of that process, not just something you think about when there’s a problem. While your managed service provider (MSP) handles the technical work behind the Continue Reading
Read full post on burgesstechnologyservices.com
AI: Tricks and Treats
AI and Cybersecurity Horror Stories: Tricks, Treats, and Tales from the Dark Web It’s the season for ghost stories — but for IT professionals, the things that go bump in the night aren’t ghosts or ghouls. They’re phishing emails, ransomware, and rogue AI. Artificial Intelligence has become both the monster and the monster hunter in Continue Reading
AI and Cybersecurity Horror Stories: Tricks, Treats, and Tales from the Dark Web It’s the season for ghost stories — but for IT professionals, the things that go bump in the night aren’t ghosts or ghouls. They’re phishing emails, ransomware, and rogue AI. Artificial Intelligence has become both the monster and the monster hunter in Continue Reading
Read full post on burgesstechnologyservices.com
40 Years of Evolving in IT Support and Expertise
BTS Celebrates 40 Years in Information Technology Burgess Technology Services is proud to celebrate 40 years of innovation and service in the information technology industry. Founded in 1985 with a single employee in Bath, the company has grown into a trusted regional leader, providing comprehensive IT support and expertise to clients across New England. Originally Continue Reading
BTS Celebrates 40 Years in Information Technology Burgess Technology Services is proud to celebrate 40 years of innovation and service in the information technology industry. Founded in 1985 with a single employee in Bath, the company has grown into a trusted regional leader, providing comprehensive IT support and expertise to clients across New England. Originally Continue Reading
Read full post on burgesstechnologyservices.com