Midnight Blue
We’re a Managed IT partner who is invested in the success and security of small and mid-sized businesses.
We believe in providing the highest quality and level of IT solutions services, technology consulting, and benefits, no matter your company size or your budget.
Our capabilities include: full-service IT Management, continuous maintenance and monitoring, and Voice over IP (VoIP). Our services are tailored to the specific needs of our customers, delivered with a professional, but personal touch.
Always On is built into the wiring of who we are as a team. We’re always thinking, testing, evaluating, and presenting service offerings and solutions that keep MidnightBlue on top of an ever-changing technology landscape that works to the benefit of each of our clients.
Recent Awards:
2022 Top Managed Service Provider Global 501
2021 Top Managed Service Provider Global 501
2020 Top Managed Service Provider Global 501
2019 Top Managed Service Provider Global 501
2018 Top Managed Service Provider Global 501
2017 Managed Service Provider Global 501
2016 Biz Times 100 Fastest Growing Business
2016 Managed Service Provider Global 501
2014 Managed Service Provider Global 501
2013 Managed Service Provider Global 501
2013 Managed Service Provider SMB Global 100
2013 Biz Times 100 Fastest Growing Business
2012 Biz Times 100 Fastest Growing Business
2010 Tech 50 Finalist - Service Provider
2009 Innovative Business of the Year – PAACC
How Much Does Managed IT Support Cost for Small Businesses in Pittsburgh?
What does the $100–$250 managed IT price range actually include? When MSPs quote per-user pricing, what is included in that number varies more than most buyers realize. At the low end of the range, you are typically looking at reactive support, meaning someone answers a ticket when something breaks. At the middle and upper end,
What does the $100–$250 managed IT price range actually include? When MSPs quote per-user pricing, what is included in that number varies more than most buyers realize. At the low end of the range, you are typically looking at reactive support, meaning someone answers a ticket when something breaks. At the middle and upper end,
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Copilot 2.0: From AI Hype to Practical ROI. Watch the Full Webinar Recording
On June 16, Larry Schwartz and Julie Hodges from Ingram Micro spent 45 minutes cutting through the noise on Microsoft 365 Copilot. No vendor pitch. No product demo. A straight conversation about what actually works, what can go wrong, and how Pittsburgh-area firms can start using AI in a way that holds up under scrutiny.
On June 16, Larry Schwartz and Julie Hodges from Ingram Micro spent 45 minutes cutting through the noise on Microsoft 365 Copilot. No vendor pitch. No product demo. A straight conversation about what actually works, what can go wrong, and how Pittsburgh-area firms can start using AI in a way that holds up under scrutiny.
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The Best Approaches to AI Adoption for Professional Services Firms in 2026: What’s Actually Working
What ‘AI is working’ means for the firms in this article Before the list, the criteria. Working does not mean impressive demos or teams who can describe what they did. Working means: measurable time recovered per employee, a clear and defensible compliance posture, adoption above 60 percent of licensed users within 90 days, and outcomes the
What ‘AI is working’ means for the firms in this article Before the list, the criteria. Working does not mean impressive demos or teams who can describe what they did. Working means: measurable time recovered per employee, a clear and defensible compliance posture, adoption above 60 percent of licensed users within 90 days, and outcomes the
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Managed Copilot vs. Consumer AI Tools: An Honest Comparison for Professional Services Firms
If your team is going to use AI, and they already are, the real decision is not whether. It is which tools, with what data, and with what guardrails in place. Most professional services firms I talk to are somewhere between two extremes: a handful of employees quietly using free ChatGPT for client work, and
If your team is going to use AI, and they already are, the real decision is not whether. It is which tools, with what data, and with what guardrails in place. Most professional services firms I talk to are somewhere between two extremes: a handful of employees quietly using free ChatGPT for client work, and
Read full post on midnightbluetech.com
Your Employees Are Already Using AI. The Question Is Whether You Have a Policy.
Here is a scene that plays out in professional services firms every day. A paralegal is drafting a client brief. She has a deadline. She knows a good AI tool could get her a first draft in twenty minutes instead of two hours. She opens a free version of ChatGPT on her work computer, pastes in the
Here is a scene that plays out in professional services firms every day. A paralegal is drafting a client brief. She has a deadline. She knows a good AI tool could get her a first draft in twenty minutes instead of two hours. She opens a free version of ChatGPT on her work computer, pastes in the
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What Does Strategic AI Implementation Actually Cost? (And What Does It Save?)
A note on perspective Midnight Blue implements Microsoft 365 Copilot for professional services firms. We have a financial interest in how you answer this question. That is exactly why I want to be straight with you about the full picture, including the scenarios where I would tell a firm to wait, or to start smaller than
A note on perspective Midnight Blue implements Microsoft 365 Copilot for professional services firms. We have a financial interest in how you answer this question. That is exactly why I want to be straight with you about the full picture, including the scenarios where I would tell a firm to wait, or to start smaller than
Read full post on midnightbluetech.com
The Bigger Risk? Doing Nothing: Why Waiting on AI Could Cost You Clients
Think about a competitor in your space. Same size, same client base, similar service mix. They spent the last six months building an AI workflow their team actually uses every day. Not experimenting. Using. Meeting prep that takes ten minutes instead of an hour. Client briefings finished before lunch instead of the following morning. Senior
Think about a competitor in your space. Same size, same client base, similar service mix. They spent the last six months building an AI workflow their team actually uses every day. Not experimenting. Using. Meeting prep that takes ten minutes instead of an hour. Client briefings finished before lunch instead of the following morning. Senior
Read full post on midnightbluetech.com
Beyond the Hype: What the Best AI-Adopting Companies Actually Do Differently
Two professional services firms. Same Microsoft 365 licenses. Same Copilot subscription. Same price tag per user per month. One is getting three hours back per employee per week. Senior staff are doing higher-value work. Client meetings are sharper. Proposals go out faster. The other sent an IT announcement six months ago, called it an AI
Two professional services firms. Same Microsoft 365 licenses. Same Copilot subscription. Same price tag per user per month. One is getting three hours back per employee per week. Senior staff are doing higher-value work. Client meetings are sharper. Proposals go out faster. The other sent an IT announcement six months ago, called it an AI
Read full post on midnightbluetech.com
Keeping All the Plates Spinning
How a Pittsburgh financial services firm found calm, speed, and reliability when they needed it most The Challenge: When Everything Depends on Technology Working Industry: Financial Services Location: Pittsburgh, PA Employees: 30 For financial services professionals managing client assets and relationships, technology isn’t a convenience, it’s the backbone of daily operations. When key team members are unavailable and the pressure is on, every technical issue
How a Pittsburgh financial services firm found calm, speed, and reliability when they needed it most The Challenge: When Everything Depends on Technology Working Industry: Financial Services Location: Pittsburgh, PA Employees: 30 For financial services professionals managing client assets and relationships, technology isn’t a convenience, it’s the backbone of daily operations. When key team members are unavailable and the pressure is on, every technical issue
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The One Microsoft Setting Attackers Pray You Don’t Enable
It wasn’t about ransomware. It wasn’t about phishing. It was about a single setting most companies have never enabled: Multi-Admin Approval. Here’s what every business using Microsoft 365 needs to know about Multi-Admin Approval and why we are pushing companies to enable it immediately. What Is Microsoft Intune Multi-Admin Approval? If you use Microsoft 365, there’s a good chance you’re using Microsoft Intune without even realizing it.
It wasn’t about ransomware. It wasn’t about phishing. It was about a single setting most companies have never enabled: Multi-Admin Approval. Here’s what every business using Microsoft 365 needs to know about Multi-Admin Approval and why we are pushing companies to enable it immediately. What Is Microsoft Intune Multi-Admin Approval? If you use Microsoft 365, there’s a good chance you’re using Microsoft Intune without even realizing it.
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