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Broken SPF or DKIM? Your Emails to Zendesk Support Desks May Never Arrive
Originally published at Broken SPF or DKIM? Your Emails to Zendesk Support Desks May Never Arrive by Hagop K.. In February 2024, Google and Yahoo changed their requirements for bulk email. A little over a year later, in May 2025, Microsoft introduced similar requirements. These changes were aimed at consumer inboxes and the high-volume senders trying to reach them. Now, that same idea is making its way into another part of the email ecosystem:
Originally published at Broken SPF or DKIM? Your Emails to Zendesk Support Desks May Never Arrive by Hagop K.. In February 2024, Google and Yahoo changed their requirements for bulk email. A little over a year later, in May 2025, Microsoft introduced similar requirements. These changes were aimed at consumer inboxes and the high-volume senders trying to reach them. Now, that same idea is making its way into another part of the email ecosystem:
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