How Rarity Solutions Cut Ticket Handle Time by 80%
Rarity Solutions used to have a dispatcher. One person, sitting between every incoming ticket and the tech who'd actually work it, deciding what it was, how urgent it was, and where it should go. That job doesn't exist at Rarity anymore.
Rarity Solutions used to have a dispatcher. One person, sitting between every incoming ticket and the tech who'd actually work it, deciding what it was, how urgent it was, and where it should go. That job doesn't exist at Rarity anymore.
Read full post on getthread.com
The CMMC assessment pause shifts more risk to MSPs
Mike Semel unravels the implications of the DoW's suspension of CMMC Phase 2 for Level 2 assessments and contractor obligations.
Mike Semel unravels the implications of the DoW's suspension of CMMC Phase 2 for Level 2 assessments and contractor obligations.
Read full post on channelpronetwork.com
The Copper Cliff: Why University Campuses Can’t Wait on POTS Replacement
AT&T’s permanent copper shutdown started June 30, 2026, and the analog phone lines behind campus fire panels, elevator phones, and blue-light emergency stations are now starting to be switched off. Universities that still run safety systems over plain old telephone service (POTS) should begin the process of migrating those lines to digital service before students...
AT&T’s permanent copper shutdown started June 30, 2026, and the analog phone lines behind campus fire panels, elevator phones, and blue-light emergency stations are now starting to be switched off. Universities that still run safety systems over plain old telephone service (POTS) should begin the process of migrating those lines to digital service before students...
Read full post on mettel.net
Cornerstone.IT Maintains Its ISO/IEC 27001:2022 Certification Following a Successful Surveillance Audit
Cornerstone.IT has maintained its ISO/IEC 27001:2022 certification following a successful surveillance audit — confirming our security controls still hold, organization-wide.
Cornerstone.IT has maintained its ISO/IEC 27001:2022 certification following a successful surveillance audit — confirming our security controls still hold, organization-wide.
Read full post on cornerstone.it
How to Move Your Organization’s Data from 1Password to Dashlane
Evaluating the ease of switching? Learn how to migrate your organization from 1Password to Dashlane with this step-by-step guide.
Evaluating the ease of switching? Learn how to migrate your organization from 1Password to Dashlane with this step-by-step guide.
Read full post on dashlane.com
CMMC Phase II Suspension: Cybersecurity Next Steps | Sourcepass
The CMMC Phase II suspension changes how some defense contractors may need to demonstrate cybersecurity compliance, but it does not remove the need to protect Controlled Unclassified Information, maintain an accurate compliance posture, or continue implementing required security controls. For executives, operations leaders, and IT decision-makers, the practical question is not whether to pause. It is how to keep compliance efforts moving while the government reviews the assessment mechanism.
The CMMC Phase II suspension changes how some defense contractors may need to demonstrate cybersecurity compliance, but it does not remove the need to protect Controlled Unclassified Information, maintain an accurate compliance posture, or continue implementing required security controls. For executives, operations leaders, and IT decision-makers, the practical question is not whether to pause. It is how to keep compliance efforts moving while the government reviews the assessment mechanism.
Read full post on blog.sourcepass.com