All Covered
All Covered leverages decades of collective industry experience, ranging from IT consulting to cybersecurity and cloud, to empower businesses across various industries including healthcare, legal, finance, and government with cutting-edge technology solutions.
Over the years, they have built a track record of success in delivering robust technology infrastructure solutions that transform the way teams operate.
How to Right-Size Your Microsoft 365 Licenses: Find What Works for Your Org
Microsoft 365 is one of the most widely deployed software platforms in the world, and for good reason. It combines productivity, communication, security, and AI into a single ecosystem. However, that breadth is also what makes licensing decisions genuinely difficult. Many organizations buy license tiers that staff don’t fully use.
Microsoft 365 is one of the most widely deployed software platforms in the world, and for good reason. It combines productivity, communication, security, and AI into a single ecosystem. However, that breadth is also what makes licensing decisions genuinely difficult. Many organizations buy license tiers that staff don’t fully use.
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All Covered Earns Microsoft Support Services Designation
All Covered Earns Microsoft Support Services Designation, Reinforcing Commitment to Exceptional Customer Support All Covered, a division of Konica Minolta, is proud to announce that it has earned the Microsoft Support Services Designation, a recognition within the Microsoft AI Cloud Partner Program that highlights partners who deliver high-quality, reliable customer support at scale. This recently introduced designation sets a new benchmark for excellence in support delivery. It reflects Microsoft’s increased focus on ensuring customers receive consistent, high-performing service experien
All Covered Earns Microsoft Support Services Designation, Reinforcing Commitment to Exceptional Customer Support All Covered, a division of Konica Minolta, is proud to announce that it has earned the Microsoft Support Services Designation, a recognition within the Microsoft AI Cloud Partner Program that highlights partners who deliver high-quality, reliable customer support at scale. This recently introduced designation sets a new benchmark for excellence in support delivery. It reflects Microsoft’s increased focus on ensuring customers receive consistent, high-performing service experiences from trusted partners. Achieving this designation places All Covered among a select group of organizations that have demonstrated measurable success in delivering responsive, effective, and customer-centered support. A New Standard for Support Excellence Launched at Microsoft Ignite in November 2025, the Support Services Designation was created to recognize partners who excel in an area that has long been critical to customer success but historically under-recognized. Today, support quality plays a decisive role in customer retention and satisfaction, making it a key differentiator in the partner landscape. The designation signals strong alignment with Microsoft’s best practices and highlights partners that consistently deliver: Faster issue resolution with fewer escalations Proven customer satisfaction and outcomes Scalable, reliable support operations A seamless and consistent customer experience For customers, it provides added confidence that they are working with a partner equipped to support mission-critical environments. A Rigorous, Independent Validation Process Earning the Support Services Designation requires more than meeting baseline criteria. Partners must undergo a comprehensive, independent audit conducted by Information Security Systems International (ISSI), evaluating performance across three critical pillars: 1. Capability AssessmentA deep review of support infrastructure, including staff expertise, IT service management systems, service level agreements, escalation processes, and availability of 24/7 support. 2. Case Rate EvaluationMeasurement of how effectively support is delivered at scale, including the ability to resolve issues independently and minimize escalations to Microsoft. 3. Customer Satisfaction (CSAT) EvaluationValidation of service quality through customer feedback, with a strong emphasis on high satisfaction scores and complete ownership of support cases from start to resolution. This thorough process ensures that only partners who can consistently deliver high-impact support experiences earn the designation. Among an Elite Group of Microsoft Partners All Covered is honored to be among a small percentage of Microsoft partners to achieve this recognition. With only approximately 80 partners worldwide earning the designation out of more than 400,000 Microsoft partners, this achievement reflects our continued investment in people, processes, and technology to deliver outstanding support outcomes. Our inclusion in this group underscores our commitment to helping clients maximize the value of their Microsoft environments while minimizing disruption and complexity. Looking Ahead As technology environments grow more complex, the role of trusted support partners becomes even more important. This designation reinforces All Covered’s position as a strategic partner that clients can rely on for consistent, high-quality support across their Microsoft ecosystem. We are proud of this achievement and remain focused on continuously improving the support experience we deliver to our clients every day.
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Key Takeaways from Crowdstrike's Global Threat Report
The world of cybersecurity is entering what experts call the "agentic era." Companies are handing the keys over to smart AI agents to write code, manage cloud systems, and handle day-to-day work at lightning speed.
The world of cybersecurity is entering what experts call the "agentic era." Companies are handing the keys over to smart AI agents to write code, manage cloud systems, and handle day-to-day work at lightning speed.
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AI Data Governance Field Guide: 5 AI Best Practices to Protect Your Org
IT and security leaders are often feeling pressure to deploy AI tools faster than the organization is ready for them. As a result, what starts off as AI agent integration and AI-assisted workflow leads to terabytes of sensitive information flowing through systems that employees assume are secure.
IT and security leaders are often feeling pressure to deploy AI tools faster than the organization is ready for them. As a result, what starts off as AI agent integration and AI-assisted workflow leads to terabytes of sensitive information flowing through systems that employees assume are secure.
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Cybersecurity for Small Business: Practical Budget Guide | All Covered
Cybersecurity for small businesses is no longer optional. As small companies rely on cloud applications, online transactions, remote employees, and digital collaboration tools, cyber risk increases across every part of the organization.
Cybersecurity for small businesses is no longer optional. As small companies rely on cloud applications, online transactions, remote employees, and digital collaboration tools, cyber risk increases across every part of the organization.
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Critical Infrastructure Cybersecurity for Government | All Covered
Critical infrastructure cybersecurity protects the systems that power essential services. The stakes are high, with energy, transportation, healthcare, water utilities, communications, and emergency response networks on the line. As infrastructure becomes more digitally connected, cyber risk expands across operational technology, cloud environments, and distributed networks.
Critical infrastructure cybersecurity protects the systems that power essential services. The stakes are high, with energy, transportation, healthcare, water utilities, communications, and emergency response networks on the line. As infrastructure becomes more digitally connected, cyber risk expands across operational technology, cloud environments, and distributed networks.
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