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Fake Tech Support Scams Target Your Business’ Lack of Organizational IT Knowledge
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your c
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your computer’s status? This is a classic example of a fraudster trying to use the authority of a reputable company to their advantage. Don’t believe anything they say; a company like Microsoft is not going to reach out to you to address an issue on your computer.The reason: it’s simply unfeasible for them to do this for every single Windows computer on the planet. It also helps that governing bodies have agreed that no tech company will call you unsolicited.So, if you receive a message from anyone claiming to work for any major technology company, telling you there’s something wrong with your computer, you can safely assume that it’s probably fraudulent. If you’re ever worried that they might be right, you can contact a trusted IT provider like Argentum IT first to verify the issue actually exists.There Is No Need to Give IT Support Sensitive InformationHere’s another big one: if tech support is asking you for credit card details or login information, it’s safe to say that they are not asking with pure intent. Your trusted IT resource should be able to remotely sign into your computer regardless of whether or not you give them your credentials; that’s part of their job, after all. So why should you need to give them access to your own personal login credentials for them to do their job? It just doesn’t make sense.The same goes for credit card information. More likely than not, your business has already worked out a deal with its IT provider (if you use one) where services are rendered and the company receives a bill or invoice for payment. There should never be any reason for you or your employees to send or tell anyone from supposed IT support your credit card numbers.Notice anything familiar? Most of these issues target a lack of organizational knowledge about how your business receives IT support. Which brings us to our last major point…Make Sure Everyone Knows Your Go-To IT CompanyThe reason most employees would fall for a tech support scam is simple: they don’t actually know who your IT resource is. You can minimize the risk of a tech support scam by making sure your team has the contact information and support ticketing procedures for your IT company available at all times. This way, when they receive a suspicious message, they can simply cross-reference the contact information, or they can recognize that this is not the typical way IT support happens at your business.What happens when you don’t have a dedicated IT provider? That’s where Argentum IT comes in. We’ll be your business’ trusted support provider—one your employees and your business can rely on. Learn more by contacting us today at (502) 473-6407.
Read full post on argentumit.comMSPdb™ News
What is the Importance of 24/7 SOC Monitoring?
Most cyberattacks do not wait for business hours. Attackers often strike at night, on weekends, and during holidays, when alerts pile up with no one reviewing them. That is why 24/7 SOC monitoring has become a baseline requirement for businesses of every size. At MDL Technology, we manage security operations for organizations across every industry
Most cyberattacks do not wait for business hours. Attackers often strike at night, on weekends, and during holidays, when alerts pile up with no one reviewing them. That is why 24/7 SOC monitoring has become a baseline requirement for businesses of every size. At MDL Technology, we manage security operations for organizations across every industry
Read full post on mdltechnology.com
What Most Small and Mid-Sized Businesses Get Wrong About AI Adoption in the First 90 Days
Key Takeaways The first 90 days of AI adoption are where most small and mid-sized businesses make their biggest and most expensive mistakes. The pressure to move fast is real, but rushing in without a plan is how you end up with data exposure, wasted tools, and frustrated employees who don’t know what they’re supposed…
Key Takeaways The first 90 days of AI adoption are where most small and mid-sized businesses make their biggest and most expensive mistakes. The pressure to move fast is real, but rushing in without a plan is how you end up with data exposure, wasted tools, and frustrated employees who don’t know what they’re supposed…
Read full post on intrust-it.com
Why Businesses Are Investing in AI Development Service Solutions
Artificial intelligence (AI) is no longer a future technology reserved for large enterprises. Businesses of all sizes are adopting AI to automate repetitive tasks, improve customer experiences, make faster decisions, and gain a competitive advantage. As AI technologies become more accessible, organizations are turning to professional AI development service providers to build customized solutions that
Artificial intelligence (AI) is no longer a future technology reserved for large enterprises. Businesses of all sizes are adopting AI to automate repetitive tasks, improve customer experiences, make faster decisions, and gain a competitive advantage. As AI technologies become more accessible, organizations are turning to professional AI development service providers to build customized solutions that
Read full post on trndigital.com
Best Business Password Manager for Small Business Teams
Discover the best business password manager for your team. Secure access, comply with regulations, and boost productivity effortlessly!
Discover the best business password manager for your team. Secure access, comply with regulations, and boost productivity effortlessly!
Read full post on rivell.com
What IT Vendor Management Services Should Cover
IT vendor management services coordinate contracts, support, cybersecurity, and costs for Southwest Florida businesses that need accountable IT oversight.
IT vendor management services coordinate contracts, support, cybersecurity, and costs for Southwest Florida businesses that need accountable IT oversight.
Read full post on priscanova.com
Top Houston MSPs Compared: Response Times, Reviews & Pricing (2026)
8 Houston MSPs scored Google review data pulled 3 August 2026 6 weighted criteria No ... Learn More
8 Houston MSPs scored Google review data pulled 3 August 2026 6 weighted criteria No ... Learn More
Read full post on uprite.com
Doing Ordinary Penetration Testing Extraordinarily
Case study: Going fully remote required more than laptops and a cloud subscription
See how AIA Virginia replaced reactive IT with proactive planning, seamless remote onboarding, and budget-friendly hardware management with E-N Computers.
See how AIA Virginia replaced reactive IT with proactive planning, seamless remote onboarding, and budget-friendly hardware management with E-N Computers.
Read full post on encomputers.com
The One Process at a Time Approach to Automation
When business leaders decide to automate, the instinct is to move fast. The technology is available now, competitors are talking about what they’re building, and a large initiative seems like the right response to the size of the opportunity. So you start big. The plan spans multiple departments and dozens of processes, with outside developers...
When business leaders decide to automate, the instinct is to move fast. The technology is available now, competitors are talking about what they’re building, and a large initiative seems like the right response to the size of the opportunity. So you start big. The plan spans multiple departments and dozens of processes, with outside developers...
Read full post on xpertechs.com
Fake Windows 11 Update Scam: What to Watch For
Most people install updates without a second thought. And that’s what attackers rely on. There’s a new scam that looks so convincing, even experienced users are getting caught out. Once you click, it’s already too late…
Most people install updates without a second thought. And that’s what attackers rely on. There’s a new scam that looks so convincing, even experienced users are getting caught out. Once you click, it’s already too late…
Read full post on skysailtechnologies.com
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