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Fake Tech Support Scams Target Your Business’ Lack of Organizational IT Knowledge
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your c
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your computer’s status? This is a classic example of a fraudster trying to use the authority of a reputable company to their advantage. Don’t believe anything they say; a company like Microsoft is not going to reach out to you to address an issue on your computer.The reason: it’s simply unfeasible for them to do this for every single Windows computer on the planet. It also helps that governing bodies have agreed that no tech company will call you unsolicited.So, if you receive a message from anyone claiming to work for any major technology company, telling you there’s something wrong with your computer, you can safely assume that it’s probably fraudulent. If you’re ever worried that they might be right, you can contact a trusted IT provider like Argentum IT first to verify the issue actually exists.There Is No Need to Give IT Support Sensitive InformationHere’s another big one: if tech support is asking you for credit card details or login information, it’s safe to say that they are not asking with pure intent. Your trusted IT resource should be able to remotely sign into your computer regardless of whether or not you give them your credentials; that’s part of their job, after all. So why should you need to give them access to your own personal login credentials for them to do their job? It just doesn’t make sense.The same goes for credit card information. More likely than not, your business has already worked out a deal with its IT provider (if you use one) where services are rendered and the company receives a bill or invoice for payment. There should never be any reason for you or your employees to send or tell anyone from supposed IT support your credit card numbers.Notice anything familiar? Most of these issues target a lack of organizational knowledge about how your business receives IT support. Which brings us to our last major point…Make Sure Everyone Knows Your Go-To IT CompanyThe reason most employees would fall for a tech support scam is simple: they don’t actually know who your IT resource is. You can minimize the risk of a tech support scam by making sure your team has the contact information and support ticketing procedures for your IT company available at all times. This way, when they receive a suspicious message, they can simply cross-reference the contact information, or they can recognize that this is not the typical way IT support happens at your business.What happens when you don’t have a dedicated IT provider? That’s where Argentum IT comes in. We’ll be your business’ trusted support provider—one your employees and your business can rely on. Learn more by contacting us today at (502) 473-6407.
Read full post on argentumit.comMSPdb™ News
Budgeting for IT in a 10–75 Person Business: How to Avoid Surprise Costs
There’s a particular kind of IT invoice that ruins a month. The server died. It was seven years old. Replacing it costs four figures in hardware and more than that in labor, it has to happen this week, and nobody budgeted a cent for it. The frustrating part is that it was entirely predictable. That
There’s a particular kind of IT invoice that ruins a month. The server died. It was seven years old. Replacing it costs four figures in hardware and more than that in labor, it has to happen this week, and nobody budgeted a cent for it. The frustrating part is that it was entirely predictable. That
Read full post on bostonmit.com
Top Managed IT & IT/OT Support Services: A Manufacturer's Buyer's Guide
Nonprofit IT Budget Planning and How to Control Technology Costs
Learn how to plan a nonprofit IT budget, estimate annual technology costs, reduce unnecessary spending, and prepare for equipment and software expenses.
Learn how to plan a nonprofit IT budget, estimate annual technology costs, reduce unnecessary spending, and prepare for equipment and software expenses.
Read full post on securenetworksitc.com
What Executive Leaders Should Expect From a Managed Firewall Service
What Executive Leaders Should Expect From a Managed Firewall Service For many organizations, firewall security begins with a purchase.
What Executive Leaders Should Expect From a Managed Firewall Service For many organizations, firewall security begins with a purchase.
Read full post on oxen.tech
What IT Support Costs a Houston Real Estate Firm (2026)
Fully managed IT support for a Houston real estate firm typically costs between $125 and ... Learn More
Fully managed IT support for a Houston real estate firm typically costs between $125 and ... Learn More
Read full post on uprite.com
How to Switch IT Providers Without Losing a Day of Work
Switching IT providers without downtime: check your contract, secure your admin accounts, plan an overlap and know what the first 30 days should include.
Switching IT providers without downtime: check your contract, secure your admin accounts, plan an overlap and know what the first 30 days should include.
Read full post on pegasustechnologies.com
Denied! The Missing MFA Logs and Backup Tests That Are Costing Florida Businesses Their Insurance Payouts
The Easy Way to Save Documents as PDFs (No Scanner Required!)
A surprising amount of paper gets printed for just one reason: to save a physical copy or sign a document, only to immediately be scanned right back into digital format.If you’re stuck in this wasteful "print-and-scan" loop, a much faster, cleaner solution is already built into your computer: printing to PDF.
A surprising amount of paper gets printed for just one reason: to save a physical copy or sign a document, only to immediately be scanned right back into digital format.If you’re stuck in this wasteful "print-and-scan" loop, a much faster, cleaner solution is already built into your computer: printing to PDF.
Read full post on coretechllc.com
Shopping for EDR by Brand Name? 5 Things to Pin Down Before Rollout
Direct Answer: Managed EDR puts detection software on every device and a monitoring team behind it. Before you buy, confirm partner tier, after-hours response, your real device count, and the rollout plan. Someone handed you a directive: get EDR on every machine. Maybe it came from your insurance carrier, a grant condition, or a board
Direct Answer: Managed EDR puts detection software on every device and a monitoring team behind it. Before you buy, confirm partner tier, after-hours response, your real device count, and the rollout plan. Someone handed you a directive: get EDR on every machine. Maybe it came from your insurance carrier, a grant condition, or a board
Read full post on adaptiveis.net
Contact Form Spam: How to Stop It Without Losing Real Leads
Contact form spam wastes time and hides real leads. Learn how bots and people submit it, which defenses work, and how reCAPTCHA and hCaptcha compare.
Contact form spam wastes time and hides real leads. Learn how bots and people submit it, which defenses work, and how reCAPTCHA and hCaptcha compare.
Read full post on mytekrescue.com
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