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Beyond the Bottom Line: The Power of Giving Back
Nathan Phinney, one of the most successful MSPs and the author of Ctrl+Alt+Survive: The Secrets of My Small Business Success,” brought his dynamic message to the XChange and IT Conference in a spirited address on giving back and ensuring your business is about more than just the bottom line. His message set deep roots with the audience from his personal beginning of working with nonprofits to the valuable education about public relations and messaging. A Journey Rooted in Service Nathan first established his company to help meet the informational, communications, and technology needs of nonpro
Nathan Phinney, one of the most successful MSPs and the author of Ctrl+Alt+Survive: The Secrets of My Small Business Success,” brought his dynamic message to the XChange and IT Conference in a spirited address on giving back and ensuring your business is about more than just the bottom line. His message set deep roots with the audience from his personal beginning of working with nonprofits to the valuable education about public relations and messaging. A Journey Rooted in Service Nathan first established his company to help meet the informational, communications, and technology needs of nonprofits, which over time evolved into a position supporting many charities. He learned through this that it really helps not only the community but also the business. Lessons from the 80s: Technology and Humanity One thing that really popped for me was Nathan’s opening, where he showed pictures of the popular 80s TV shows Knight Rider and Airwolf. He compared Knight Rider—a show about advanced technology, with AI way ahead of its time, and a man who took that technology and used it to help people—to what an MSP should do today. In other words, the point being raised here is that an MSP should put greater focus on helping others rather than just selling their services. The Power of Words: Eradicating “Just” Perhaps the most striking point during Nathan’s presentation was when he spoke to the use of the word “just.” He told a story working with a manufacturer producing nuts for NASA. In a discussion with an employee, she called their company a “just” nut manufacturer. Nathan thought it a...Read More
Read full post on morristechnologysolutions.comMSPdb™ News
What Happens When You Call an IT Help Desk | Premier Networx
Calling an IT help desk shouldn't feel like a mystery. This article walks Augusta businesses through the actual experience — from the first contact to full resolution — so you know exactly what to expect before you ever pick up the phone.
Calling an IT help desk shouldn't feel like a mystery. This article walks Augusta businesses through the actual experience — from the first contact to full resolution — so you know exactly what to expect before you ever pick up the phone.
Read full post on premworx.com
Business Firewall Review for Safer Networks
A business firewall review shows whether your network blocks real threats, supports remote work, and can keep your Southwest Florida business running.
A business firewall review shows whether your network blocks real threats, supports remote work, and can keep your Southwest Florida business running.
Read full post on priscanova.com
How to Improve Helpdesk Response Without Delays
Learn how to improve helpdesk response with priorities, proactive monitoring, and accountable support that protects uptime and employee productivity.
Learn how to improve helpdesk response with priorities, proactive monitoring, and accountable support that protects uptime and employee productivity.
Read full post on rj-pro.net
IT Documentation Standards: What to Write Down and How
IT documentation standards for small businesses: what to document, how to write runbooks and SOPs, label network diagrams, and keep records current and secure.
IT documentation standards for small businesses: what to document, how to write runbooks and SOPs, label network diagrams, and keep records current and secure.
Read full post on mytekrescue.com
Managed IT vs. Co-Managed IT: Which Model Fits Your Business?
Keeping IT in-house doesn’t mean your team has to handle every technology need alone. In the managed IT vs. co-managed IT decision, co-managed IT...
Keeping IT in-house doesn’t mean your team has to handle every technology need alone. In the managed IT vs. co-managed IT decision, co-managed IT...
Read full post on reisinformatica.com
2027 IT Planning: Key Areas Business Leaders Should Review
It’s budget season! Many organizations are focused on growth plans, staffing needs, and operational priorities for the year ahead. Technology often enters the conversation later, after many of those decisions have already been made. The reality is that nearly every business initiative has a technology component. Growth requires infrastructure. Compliance requires security controls. Productivity improvements require modern tools. Even risk management depends heavily on technology planning. Before finalizing your 2027 budget, take time to evaluate the key areas below to ensure your technology
It’s budget season! Many organizations are focused on growth plans, staffing needs, and operational priorities for the year ahead. Technology often enters the conversation later, after many of those decisions have already been made. The reality is that nearly every business initiative has a technology component. Growth requires infrastructure. Compliance requires security controls. Productivity improvements require modern tools. Even risk management depends heavily on technology planning. Before finalizing your 2027 budget, take time to evaluate the key areas below to ensure your technology strategy can support your business goals throughout the year ahead.
Read full post on dpsolutions.com
Copilot Executive Checklist
This guide breaks down how to identify the right time to outsource, what services to prioritize, and how to choose a provider that fits your business.
This guide breaks down how to identify the right time to outsource, what services to prioritize, and how to choose a provider that fits your business.
Read full post on thrivenextgen.com
Switching IT Providers: Why Businesses Hesitate and What the Transition Really (Should) Look Like
You know the relationship isn’t working. Support tickets take too long. Problems keep resurfacing. Your team has lost confidence in IT support. Maybe your provider has become reactive instead of proactive, or you have started wondering whether your cybersecurity is getting the attention it deserves. Yet every time someone suggests switching IT managed service providers,
You know the relationship isn’t working. Support tickets take too long. Problems keep resurfacing. Your team has lost confidence in IT support. Maybe your provider has become reactive instead of proactive, or you have started wondering whether your cybersecurity is getting the attention it deserves. Yet every time someone suggests switching IT managed service providers,
Read full post on itology.com
TruAdvantage Giving Back Q4 2026: Supporting the Alzheimer's Association and the Fight to End Alzheimer's
Every act of giving brings us one step closer to a world without Alzheimer's. At TruAdvantage, we believe that making a difference goes beyond providing reliable IT solutions and cybersecurity services. It means supporting organizations that bring hope, ...
Every act of giving brings us one step closer to a world without Alzheimer's. At TruAdvantage, we believe that making a difference goes beyond providing reliable IT solutions and cybersecurity services. It means supporting organizations that bring hope, ...
Read full post on truadvantage.com
IT Support for Manufacturing: What to Require Before Choosing a Provider
Choosing IT support for manufacturing starts with how work moves through your plant. Learn how to uncover support exclusions, clarify application and equipment responsibilities, and evaluate maintenance, coverage and recovery evidence before choosing a provider.
Choosing IT support for manufacturing starts with how work moves through your plant. Learn how to uncover support exclusions, clarify application and equipment responsibilities, and evaluate maintenance, coverage and recovery evidence before choosing a provider.
Read full post on ctmsit.com
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