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Should You Resist Rapport Building from IT Providers?
Recently, I was dropping off donuts at a local business in San Antonio, and the receptionist/office manager told me that nobody there liked donuts. This struck me as a strange response, as it was hard to imagine that there wasn’t at least someone in the office who might enjoy a treat from Dunkin’ Donuts. After thinking about her response for a few seconds, it dawned on me that the situation was probably about trying to resist my rapport-building attempt. The Distrust of Salespeople The truth is that many people strongly dislike or distrust salespeople in general and often put up their guard to
Recently, I was dropping off donuts at a local business in San Antonio, and the receptionist/office manager told me that nobody there liked donuts. This struck me as a strange response, as it was hard to imagine that there wasn’t at least someone in the office who might enjoy a treat from Dunkin’ Donuts. After thinking about her response for a few seconds, it dawned on me that the situation was probably about trying to resist my rapport-building attempt. The Distrust of Salespeople The truth is that many people strongly dislike or distrust salespeople in general and often put up their guard to resist rapport-building attempts, so they won’t feel obligated to reciprocate. Just the other day, another business emailed me saying they were going to return the gift I had dropped off. I realized that this was probably the exact same issue. In fact, it might not just be resisting rapport building; some might even see dropping off gifts as an attempt to buy their business or as a bribe. Changing Perceptions You might be wondering what happened with the office manager who refused the donuts. After realizing that she might feel I was trying to bribe her and resist my attempt to build rapport, I decided to let her know that I had spoken with the partners, and they had told me their specific needs and the problems the firm was facing. They were in a pickle, caught between an IT rock and a hard place. I told her I thought I might have an alternative solution that could save the day. Suddenly, her demeanor changed, and I could tell she didn’t see me as a sleazy ‘salesman’ anymore. I had shown that I actually cared about the company more than just wanting to sell some IT stuff. After this happened, she gladly accepted the donuts and admitted they liked them.
Read full post on morristechnologysolutions.comMSPdb™ News
The CMMC Pause Isn’t a Security Pause: What DoD’s Latest Memo Really Means for Contractors
Organizations pursuing CMMC Level 2 should stay focused on control effectiveness, not certification timelines. The Department of War/Defense (the DoD) recently issued Class Deviation 2026-O0025 Revision 3, implementing updates to DFARS Part 240 and directing…
Organizations pursuing CMMC Level 2 should stay focused on control effectiveness, not certification timelines. The Department of War/Defense (the DoD) recently issued Class Deviation 2026-O0025 Revision 3, implementing updates to DFARS Part 240 and directing…
Read full post on thrivenextgen.com
Managed Patch Management Services in Dallas: Complete Guide for Businesses
If you run a business in Dallas, you’ve probably had this exact conversation with yourself: “Do we really need to pay someone to install updates? Isn’t that just Windows Update?” Fair question. And it’s one we get asked a lot,
If you run a business in Dallas, you’ve probably had this exact conversation with yourself: “Do we really need to pay someone to install updates? Isn’t that just Windows Update?” Fair question. And it’s one we get asked a lot,
Read full post on ightysupport.com
What Managed Services Should Include: A Practical Guide for IT Leaders
What is Managed IT Services? Managed IT services is an operating model in which an external provider takes ongoing responsibility for a defined set of a company’s technology support, monitoring, and maintenance needs. Unlike break-fix support, where a vendor only responds when something fails, managed services covers recurring work on a proactive schedule. The internal IT team keeps strategic control, while the provider takes on help desk volume, coverage needs, and monitoring gaps the team cannot reliably staff on its own. VectorUSA delivers managed IT services designed around the actual op
What is Managed IT Services? Managed IT services is an operating model in which an external provider takes ongoing responsibility for a defined set of a company’s technology support, monitoring, and maintenance needs. Unlike break-fix support, where a vendor only responds when something fails, managed services covers recurring work on a proactive schedule. The internal IT team keeps strategic control, while the provider takes on help desk volume, coverage needs, and monitoring gaps the team cannot reliably staff on its own. VectorUSA delivers managed IT services designed around the actual operating needs of lean IT teams, not a generic ticket queue.
Read full post on blog.vectorusa.com
Cyber Criminal Unemployment? Something to Celebrate in the Unnerving Google GTIG Report
Written by Kevin B. McDonald, COO & CISO at Alvaka The Question Everyone Is Asking About AI Understandably and rightfully, AI aware humans are genuinely concerned about AI replacing them and diminishing their value in the commercial marketplace. Many developers are sitting on the edge of their seat, wondering when AI development will fully
Written by Kevin B. McDonald, COO & CISO at Alvaka The Question Everyone Is Asking About AI Understandably and rightfully, AI aware humans are genuinely concerned about AI replacing them and diminishing their value in the commercial marketplace. Many developers are sitting on the edge of their seat, wondering when AI development will fully
Read full post on alvaka.net
We Reviewed 15 Manufacturing IT Audits. Here’s What Failed Most.
We Reviewed 15 Manufacturing IT Audits. Here’s What Failed Most. Manufacturing IT audits should show leaders two things: which problems show up most often and which ones create the biggest
We Reviewed 15 Manufacturing IT Audits. Here’s What Failed Most. Manufacturing IT audits should show leaders two things: which problems show up most often and which ones create the biggest
Read full post on 7tech.com
GTA 6 Release Date 2026: Get Your Orange County Gaming PC Ready
GTA 6 Release Date 2026: Get Your Orange County Gaming PC Ready Grand Theft Auto 6 is one of the most anticipated game releases in years, and the wait is almost over — but if you're planning to play on PC, there's a catch. Here's exactly what's confirmed, what's still a rumor, and how to
GTA 6 Release Date 2026: Get Your Orange County Gaming PC Ready Grand Theft Auto 6 is one of the most anticipated game releases in years, and the wait is almost over — but if you're planning to play on PC, there's a catch. Here's exactly what's confirmed, what's still a rumor, and how to
Read full post on itsolvehub.com
The New Reality of Ransomware: What Organizations Need to Know
Ransomware remains one of the most disruptive cybersecurity threats facing organizations today. While ransomware once focused primarily on encrypting files, modern attacks often involve data theft, extortion, and the threat of publicly exposing sensitive information. The financial impact continues to grow. According to Sophos' State of Ransomware in the U.S. 2026 report, the average cost to recover from a ransomware attack reached $2.51 million, up from $1.91 million the previous year. That figure excludes any ransom payments and includes costs such as downtime, recovery efforts, lost product
Ransomware remains one of the most disruptive cybersecurity threats facing organizations today. While ransomware once focused primarily on encrypting files, modern attacks often involve data theft, extortion, and the threat of publicly exposing sensitive information. The financial impact continues to grow. According to Sophos' State of Ransomware in the U.S. 2026 report, the average cost to recover from a ransomware attack reached $2.51 million, up from $1.91 million the previous year. That figure excludes any ransom payments and includes costs such as downtime, recovery efforts, lost productivity, and business disruption. Additionally, Verizon's 2026 Data Breach Investigations Report found ransomware was involved in 48% of all analyzed breaches, demonstrating how common these attacks have become across organizations of all sizes. No business is immune. Whether you're a small business, manufacturer, healthcare provider, nonprofit, or government contractor, understanding how ransomware works and how to reduce your risk is critical.
Read full post on dpsolutions.com
Is CMMC Paused? What the Phase 2 Suspension Changed and What You Still Owe
Last updated September 11, 2026. We’ll update this page as soon as the CMMC Reform Task Force’s recommendations are made public. The short answer: Yes, CMMC Phase 2 is suspended. On July 13, 2026, the Department of War (formerly the Department of Defense) suspended the requirement for third-party CMMC certification that was set to start
Last updated September 11, 2026. We’ll update this page as soon as the CMMC Reform Task Force’s recommendations are made public. The short answer: Yes, CMMC Phase 2 is suspended. On July 13, 2026, the Department of War (formerly the Department of Defense) suspended the requirement for third-party CMMC certification that was set to start
Read full post on pegasustechnologies.com
AI Compliance: What HR, Legal, and IT Need to Agree On Before You Roll It Out
Most Recommended Premium IT/OT Support & Managed IT Services: The 2026 Industrial Buyer's Guide
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