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Should You Resist Rapport Building from IT Providers?
Recently, I was dropping off donuts at a local business in San Antonio, and the receptionist/office manager told me that nobody there liked donuts. This struck me as a strange response, as it was hard to imagine that there wasn’t at least someone in the office who might enjoy a treat from Dunkin’ Donuts. After thinking about her response for a few seconds, it dawned on me that the situation was probably about trying to resist my rapport-building attempt. The Distrust of Salespeople The truth is that many people strongly dislike or distrust salespeople in general and often put up their guard to
Recently, I was dropping off donuts at a local business in San Antonio, and the receptionist/office manager told me that nobody there liked donuts. This struck me as a strange response, as it was hard to imagine that there wasn’t at least someone in the office who might enjoy a treat from Dunkin’ Donuts. After thinking about her response for a few seconds, it dawned on me that the situation was probably about trying to resist my rapport-building attempt. The Distrust of Salespeople The truth is that many people strongly dislike or distrust salespeople in general and often put up their guard to resist rapport-building attempts, so they won’t feel obligated to reciprocate. Just the other day, another business emailed me saying they were going to return the gift I had dropped off. I realized that this was probably the exact same issue. In fact, it might not just be resisting rapport building; some might even see dropping off gifts as an attempt to buy their business or as a bribe. Changing Perceptions You might be wondering what happened with the office manager who refused the donuts. After realizing that she might feel I was trying to bribe her and resist my attempt to build rapport, I decided to let her know that I had spoken with the partners, and they had told me their specific needs and the problems the firm was facing. They were in a pickle, caught between an IT rock and a hard place. I told her I thought I might have an alternative solution that could save the day. Suddenly, her demeanor changed, and I could tell she didn’t see me as a sleazy ‘salesman’ anymore. I had shown that I actually cared about the company more than just wanting to sell some IT stuff. After this happened, she gladly accepted the donuts and admitted they liked them.
Read full post on morristechnologysolutions.comMSPdb™ News
Sioux Falls Tech Talks: Apps & Ale | AI Security 101
Join us in Sioux Falls for Apps & Ale, featuring drinks, appetizers, networking, and practical conversations about AI security Sioux Falls Tech Talks: Apps & Ale | AI Security 101 Thu, Oct 22, 2026 3:00 PM – 5:00 PM ROAM Kitchen + Bar 4525 W Empire Pl. Sioux Falls, SD 57106 Event link Apps &
Join us in Sioux Falls for Apps & Ale, featuring drinks, appetizers, networking, and practical conversations about AI security Sioux Falls Tech Talks: Apps & Ale | AI Security 101 Thu, Oct 22, 2026 3:00 PM – 5:00 PM ROAM Kitchen + Bar 4525 W Empire Pl. Sioux Falls, SD 57106 Event link Apps &
Read full post on xigentsolutions.com
Ransomware Reality: It’s Not If, It’s When
It is a Monday morning. The front desk cannot open the schedule. Files will not open. There is a note on the screen demanding payment. The phones are ringing, but
It is a Monday morning. The front desk cannot open the schedule. Files will not open. There is a note on the screen demanding payment. The phones are ringing, but
Read full post on dpctechnology.com
Office 2021 End of Support: What Boston Businesses Need to Do Now
Office 2021 end of support hit on October 13, 2026, and Microsoft has stopped shipping security patches, bug fixes, and technical support for it. Word, Excel, Outlook, and PowerPoint 2021 still open and still save files normally. What’s gone is the safety net: any flaw discovered in that software from now on stays open, permanently,
Office 2021 end of support hit on October 13, 2026, and Microsoft has stopped shipping security patches, bug fixes, and technical support for it. Word, Excel, Outlook, and PowerPoint 2021 still open and still save files normally. What’s gone is the safety net: any flaw discovered in that software from now on stays open, permanently,
Read full post on bostonmit.com
Cybersecurity in the Age of AI
How a CMMC Enclave Keeps Compliance From Taking Over the Whole Shop
Level 2 doesn't have to mean rebuilding the whole shop. See how scoping a CMMC enclave keeps the 110 practices where they belong.
Level 2 doesn't have to mean rebuilding the whole shop. See how scoping a CMMC enclave keeps the 110 practices where they belong.
Read full post on cnwr.com
Can Technology Purchases Lower Your Tax Burden with Section 179?
Planning laptops, servers, security, or infrastructure? Learn how Section 179 may apply and why implementation timing matters.
Planning laptops, servers, security, or infrastructure? Learn how Section 179 may apply and why implementation timing matters.
Read full post on charlesit.com
How Managed IT Services Can Help Your Business Scale Safely in 2027
Article summary: Business growth adds new users, devices, vendors, and locations, increasing security risk if IT processes cannot keep pace. Managed IT services provide consistent onboarding, identity controls, patching, and vendor oversight that scale alongside the business. This helps growing companies expand securely without creating new security gaps at every milestone. Growth feels great until... Source
Article summary: Business growth adds new users, devices, vendors, and locations, increasing security risk if IT processes cannot keep pace. Managed IT services provide consistent onboarding, identity controls, patching, and vendor oversight that scale alongside the business. This helps growing companies expand securely without creating new security gaps at every milestone. Growth feels great until... Source
Read full post on cloudavize.com
Phishing Drills: How to Run One That Actually Trains Your Team
IT Managed Service Provider: How Manufacturers Choose the Best MSP
Uprite vs Miles IT for San Antonio Managed IT (2026)
Uprite vs Miles IT comes down to where your technicians sit. Miles IT is a ... Learn More
Uprite vs Miles IT comes down to where your technicians sit. Miles IT is a ... Learn More
Read full post on uprite.com
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