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FBI engages in white-hat hacking
An interesting development came to light recently wherein the FBI intervened on behalf of people who had not updated their watchguard firewalls and had gotten hacked by Russian threat actors. In a clandestine takedown operation cloaked by a federal warrant, FBI agents remotely accessed infected WatchGuard firewalls, hacked in, kicked out the intruders, and closed the vulnerability. Watchguard firewalls are used by some businesses to protect their networks. Although the vulnerability had been addressed in May of 2021, as recently as February of 2022 some people still hadn’t updated.
An interesting development came to light recently wherein the FBI intervened on behalf of people who had not updated their watchguard firewalls and had gotten hacked by Russian threat actors. In a clandestine takedown operation cloaked by a federal warrant, FBI agents remotely accessed infected WatchGuard firewalls, hacked in, kicked out the intruders, and closed the vulnerability. Watchguard firewalls are used by some businesses to protect their networks. Although the vulnerability had been addressed in May of 2021, as recently as February of 2022 some people still hadn’t updated. The botnet infecting the firewalls was dubbed “cyclops blink” and was controlled by the Kremlin, according to an advisory jointly issued by the UK’s National Cyber Security Centre (NCSC), the Cybersecurity and Infrastructure Security Agency (CISA), the National Security Agency (NSA), and the Federal Bureau of Investigation (FBI). SpireTech VIP Support Managed IT Service provider clients receive regular firewall updates, and emergency firewall updates when needed. Read more...
Read full post on spiretech.com
MSPdb™ News
Netrio Ranked in Top 10% of 2026 MSP 501 – Tech Industry’s Most Prestigious List of Global Managed Service Providers
Annual list identifies Netrio as the best of the best in the managed service provider industry McKinney, Texas – July
Annual list identifies Netrio as the best of the best in the managed service provider industry McKinney, Texas – July
Read full post on netrio.com
Canadian Data Residency: What It Means for Your Business and Why It Matters
Western I.T. Group Canadian Data Residency: What It Means for Your Business and Why It Matters If your business stores client data, financial records, or personal information, where that data lives matters — legally, operationally, and competitively. Canadian data residency is no longer a niche compliance topic. It is a standard business requirement for any organization operating in regulated industries or serving clients who expect their data to stay within Canadian
Western I.T. Group Canadian Data Residency: What It Means for Your Business and Why It Matters If your business stores client data, financial records, or personal information, where that data lives matters — legally, operationally, and competitively. Canadian data residency is no longer a niche compliance topic. It is a standard business requirement for any organization operating in regulated industries or serving clients who expect their data to stay within Canadian
Read full post on westernit.com
Your Cybersecurity Checklist 2026: 10 Questions Every Owner Should Ask
Key Takeaways The threat landscape has shifted: Traditional firewalls are… Read more
Key Takeaways The threat landscape has shifted: Traditional firewalls are… Read more
Read full post on brightflow.net
The Two AI Workflow Automation Tools We Recommend: Copilot and Claude
For most growing businesses in 2026, the right AI stack is not one tool, it is two. We recommend Microsoft Copilot for everyday productivity inside Microsoft 365 and Anthropic’s Claude for deep reasoning, research, and complex content work. Used together, they cover the workflows that move your business forward.
For most growing businesses in 2026, the right AI stack is not one tool, it is two. We recommend Microsoft Copilot for everyday productivity inside Microsoft 365 and Anthropic’s Claude for deep reasoning, research, and complex content work. Used together, they cover the workflows that move your business forward.
Read full post on sentrytechsolutions.com
What Managed IT Support Actually Costs in the CSRA
Managed IT support pricing in the CSRA typically runs $75–$200 per user per month — but the model you choose matters as much as the number. This breakdown helps CSRA business owners understand what they're actually paying for, and when outsourced IT beats hiring in-house.
Managed IT support pricing in the CSRA typically runs $75–$200 per user per month — but the model you choose matters as much as the number. This breakdown helps CSRA business owners understand what they're actually paying for, and when outsourced IT beats hiring in-house.
Read full post on premworx.com
Adopting Automation: How IT Can Streamline Your Daily Business Processes
Automation is no longer a futuristic concept reserved for large enterprises with massive budgets. These days, it’s woven into nearly every business process imaginable—from the moment a customer fills out a contact form to the way invoices get paid and inventory gets reordered. Email responses, data backups, appointment scheduling, payroll, customer follow-ups, and security monitoring
Automation is no longer a futuristic concept reserved for large enterprises with massive budgets. These days, it’s woven into nearly every business process imaginable—from the moment a customer fills out a contact form to the way invoices get paid and inventory gets reordered. Email responses, data backups, appointment scheduling, payroll, customer follow-ups, and security monitoring
Read full post on totalit.com
The Practical Way to Calculate Your Business’ Downtime Costs
A lot of IT consultants love to drop big, scary global statistics to get business owners to take backup and disaster recovery seriously. They will wave a report in your face claiming that the average corporate network outage costs $5,600 per minute.Of course, if you run a local business with 15 or 30 employees, a global enterprise statistic doesn't mean a thing to you. It's generic, it's irrelevant, and it feels like a high-pressure sales tactic.That said, network downtime is expensive. When your server fails, your internet drops out, or a critical cloud application crashes, you aren't just de
A lot of IT consultants love to drop big, scary global statistics to get business owners to take backup and disaster recovery seriously. They will wave a report in your face claiming that the average corporate network outage costs $5,600 per minute.Of course, if you run a local business with 15 or 30 employees, a global enterprise statistic doesn't mean a thing to you. It's generic, it's irrelevant, and it feels like a high-pressure sales tactic.That said, network downtime is expensive. When your server fails, your internet drops out, or a critical cloud application crashes, you aren't just dealing with an annoying technical glitch. You are actively hemorrhaging cash.
Read full post on coretechllc.com
How to Go Paperless: A Practical Document Management Guide
Going paperless is one of those goals every office talks about and few fully reach. The benefits are real: lower printing and storage costs, faster access to information, stronger security, and a lighter environmental footprint. The reason it stalls is that businesses treat it as a single switch to flip rather than a process to
Going paperless is one of those goals every office talks about and few fully reach. The benefits are real: lower printing and storage costs, faster access to information, stronger security, and a lighter environmental footprint. The reason it stalls is that businesses treat it as a single switch to flip rather than a process to
Read full post on novatech.net
Top 5 Printed Materials in SMBs Today
Printed materials remain a major part of daily business operations. Managed Print Services (MPS) can help reduce waste while improving efficiency.
Printed materials remain a major part of daily business operations. Managed Print Services (MPS) can help reduce waste while improving efficiency.
Read full post on wactel.com
Break-Fix IT vs. Managed IT: What the Real Cost Difference Looks Like
Direct Answer: Break-fix IT feels cheaper until a single bad week proves otherwise. Managed IT trades unpredictable emergency costs for a flat monthly fee that covers monitoring, patching, and prevention. A lot of small business owners in Monterey County describe the same experience: they go years without a major IT problem, figure the break-fix approach
Direct Answer: Break-fix IT feels cheaper until a single bad week proves otherwise. Managed IT trades unpredictable emergency costs for a flat monthly fee that covers monitoring, patching, and prevention. A lot of small business owners in Monterey County describe the same experience: they go years without a major IT problem, figure the break-fix approach
Read full post on adaptiveis.net
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