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Fake Tech Support Scams Target Your Business’ Lack of Organizational IT Knowledge
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your c
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your computer’s status? This is a classic example of a fraudster trying to use the authority of a reputable company to their advantage. Don’t believe anything they say; a company like Microsoft is not going to reach out to you to address an issue on your computer.The reason: it’s simply unfeasible for them to do this for every single Windows computer on the planet. It also helps that governing bodies have agreed that no tech company will call you unsolicited.So, if you receive a message from anyone claiming to work for any major technology company, telling you there’s something wrong with your computer, you can safely assume that it’s probably fraudulent. If you’re ever worried that they might be right, you can contact a trusted IT provider like Argentum IT first to verify the issue actually exists.There Is No Need to Give IT Support Sensitive InformationHere’s another big one: if tech support is asking you for credit card details or login information, it’s safe to say that they are not asking with pure intent. Your trusted IT resource should be able to remotely sign into your computer regardless of whether or not you give them your credentials; that’s part of their job, after all. So why should you need to give them access to your own personal login credentials for them to do their job? It just doesn’t make sense.The same goes for credit card information. More likely than not, your business has already worked out a deal with its IT provider (if you use one) where services are rendered and the company receives a bill or invoice for payment. There should never be any reason for you or your employees to send or tell anyone from supposed IT support your credit card numbers.Notice anything familiar? Most of these issues target a lack of organizational knowledge about how your business receives IT support. Which brings us to our last major point…Make Sure Everyone Knows Your Go-To IT CompanyThe reason most employees would fall for a tech support scam is simple: they don’t actually know who your IT resource is. You can minimize the risk of a tech support scam by making sure your team has the contact information and support ticketing procedures for your IT company available at all times. This way, when they receive a suspicious message, they can simply cross-reference the contact information, or they can recognize that this is not the typical way IT support happens at your business.What happens when you don’t have a dedicated IT provider? That’s where Argentum IT comes in. We’ll be your business’ trusted support provider—one your employees and your business can rely on. Learn more by contacting us today at (502) 473-6407.
Read full post on argentumit.comMSPdb™ News
Identity-Based Attacks: Why Passwords Are No Longer Enough in Cybersecurity
Just think about it. How many passwords do you have right now? Email, bank, work apps, social media, shopping sites, and many other platforms. Most people reuse the same one or two passwords across all of them. Hackers know this. And they are counting on it. A company can have strong firewalls and still get
Just think about it. How many passwords do you have right now? Email, bank, work apps, social media, shopping sites, and many other platforms. Most people reuse the same one or two passwords across all of them. Hackers know this. And they are counting on it. A company can have strong firewalls and still get
Read full post on panatexperts.com
How Healthcare IT Solutions are Revolutionizing Healthcare
Healthcare IT solutions are transforming the industry by improving patient care, streamlining operations, and enabling real-time data access across connected systems. From smart medical devices and cloud-based platforms to integrated apps and analytics tools, modern technology allows providers to deliver faster diagnoses, more personalized treatments, and better coordination between care teams. These advancements are reshaping how healthcare organizations manage information, reduce costs, and enhance outcomes in an increasingly digital and connected environment.
Healthcare IT solutions are transforming the industry by improving patient care, streamlining operations, and enabling real-time data access across connected systems. From smart medical devices and cloud-based platforms to integrated apps and analytics tools, modern technology allows providers to deliver faster diagnoses, more personalized treatments, and better coordination between care teams. These advancements are reshaping how healthcare organizations manage information, reduce costs, and enhance outcomes in an increasingly digital and connected environment.
Read full post on blog.centretechnologies.com
Why In-House Compliance Programs Fail in 2026
Running an in-house compliance program sounds like the safest path to regulatory control. You have direct oversight, institutional knowledge, and a dedicated team answering to your leadership. Yet many mid-market IT and security leaders are discovering that building compliance internally creates gaps that undermine the very security posture they’re trying to protect. Corsica Technologies helps
Running an in-house compliance program sounds like the safest path to regulatory control. You have direct oversight, institutional knowledge, and a dedicated team answering to your leadership. Yet many mid-market IT and security leaders are discovering that building compliance internally creates gaps that undermine the very security posture they’re trying to protect. Corsica Technologies helps
Read full post on corsicatech.com
Automated Licensing Audit: Stop Paying Hosted VoIP Fees for Ex-Employees and Dead Extensions
Learn how automated IT audits can catch license creep, shut down dead extensions, and keep tools from draining your budget month after month.
Learn how automated IT audits can catch license creep, shut down dead extensions, and keep tools from draining your budget month after month.
Read full post on mytekrescue.com
How Much Do Managed IT Services Cost in Orlando?
If you want the quick answer, most Orlando small and mid sized businesses should expect managed IT services to cost about $125 to $200 per user, per month for standard fully managed support. A small company with around 10 employees may spend $1,000 to $3,000 per month, a 25-person business often lands around $3,000 to
If you want the quick answer, most Orlando small and mid sized businesses should expect managed IT services to cost about $125 to $200 per user, per month for standard fully managed support. A small company with around 10 employees may spend $1,000 to $3,000 per month, a 25-person business often lands around $3,000 to
Read full post on cuttingedgenet.com
How IT Services Help Your Team Succeed
The right IT services don’t just keep your network running. They change what your people can do on a Tuesday morning. They change whether a new hire feels competent on day three or day thirty. They change whether your best salesperson spends her afternoon closing deals or waiting on hold with a help desk that
The right IT services don’t just keep your network running. They change what your people can do on a Tuesday morning. They change whether a new hire feels competent on day three or day thirty. They change whether your best salesperson spends her afternoon closing deals or waiting on hold with a help desk that
Read full post on stringfellow.com
AI Security for Business Leaders: Why This Risk Starts at the Top
Artificial intelligence is no longer something businesses are simply “watching.” It is already showing up in daily work: In each
Artificial intelligence is no longer something businesses are simply “watching.” It is already showing up in daily work: In each
Read full post on npi.net
How The ITeam Helps You Use Agentic AI Safely
Agentic AI has the potential to create value across many industries, but only if it is deployed with caution.
Agentic AI has the potential to create value across many industries, but only if it is deployed with caution.
Read full post on theiteam.ca
Cybersecurity Pricing Guide: Costs, Benefits, and How toChoose the Best Cybersecurity Company in 2026
Cybersecurity is no longer optional for modern businesses. As cyberattacks become more sophisticated and regulatory requirements continue to evolve, organizations of all sizes are investing in cybersecurity solutions to protect sensitive data, maintain business continuity, and reduce financial risk. One of the most common questions business leaders ask is: “How much does cybersecurity cost?”Unfortunately, there
Cybersecurity is no longer optional for modern businesses. As cyberattacks become more sophisticated and regulatory requirements continue to evolve, organizations of all sizes are investing in cybersecurity solutions to protect sensitive data, maintain business continuity, and reduce financial risk. One of the most common questions business leaders ask is: “How much does cybersecurity cost?”Unfortunately, there
Read full post on trndigital.com
What is Shadow AI and How To Detect It
Key Takeaways Shadow AI—the use of AI tools without IT approval—is already present in most organizations, with only 22% of American workers using exclusively employer-provided AI tools, according to IBM. Employees turn to unauthorized AI primarily because enterprise-provided tools don't meet their productivity needs, not out of malicious intent. According to IBM's 2025 Cost of a Data Breach Report, shadow AI adds an average of $670,000 to breach costs, with 97% of AI-related breaches occurring in organizations that lacked proper access controls. Detecting shadow AI requires layered m
Key Takeaways Shadow AI—the use of AI tools without IT approval—is already present in most organizations, with only 22% of American workers using exclusively employer-provided AI tools, according to IBM. Employees turn to unauthorized AI primarily because enterprise-provided tools don't meet their productivity needs, not out of malicious intent. According to IBM's 2025 Cost of a Data Breach Report, shadow AI adds an average of $670,000 to breach costs, with 97% of AI-related breaches occurring in organizations that lacked proper access controls. Detecting shadow AI requires layered monitoring: network traffic analysis, browser-level auditing, and identity signal correlation, capabilities that align directly with managed IT and cybersecurity services. Detection alone isn't enough. Organizations need governance frameworks backed by policy, enforcement, and continuous auditing to close the gap between AI adoption and AI oversight. Your team is using AI every single day. Some of those tools went through IT review. Most did not.
Read full post on blog.symquest.com
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