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Fake Tech Support Scams Target Your Business’ Lack of Organizational IT Knowledge
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your c
All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.Keep in mind: these tips are helpful whether you have IT staff or not. Major Tech Companies Won’t Call YouHave you ever received an email or phone call from someone claiming to work for Microsoft, Apple, or another big-name tech company, asking about your computer’s status? This is a classic example of a fraudster trying to use the authority of a reputable company to their advantage. Don’t believe anything they say; a company like Microsoft is not going to reach out to you to address an issue on your computer.The reason: it’s simply unfeasible for them to do this for every single Windows computer on the planet. It also helps that governing bodies have agreed that no tech company will call you unsolicited.So, if you receive a message from anyone claiming to work for any major technology company, telling you there’s something wrong with your computer, you can safely assume that it’s probably fraudulent. If you’re ever worried that they might be right, you can contact a trusted IT provider like Argentum IT first to verify the issue actually exists.There Is No Need to Give IT Support Sensitive InformationHere’s another big one: if tech support is asking you for credit card details or login information, it’s safe to say that they are not asking with pure intent. Your trusted IT resource should be able to remotely sign into your computer regardless of whether or not you give them your credentials; that’s part of their job, after all. So why should you need to give them access to your own personal login credentials for them to do their job? It just doesn’t make sense.The same goes for credit card information. More likely than not, your business has already worked out a deal with its IT provider (if you use one) where services are rendered and the company receives a bill or invoice for payment. There should never be any reason for you or your employees to send or tell anyone from supposed IT support your credit card numbers.Notice anything familiar? Most of these issues target a lack of organizational knowledge about how your business receives IT support. Which brings us to our last major point…Make Sure Everyone Knows Your Go-To IT CompanyThe reason most employees would fall for a tech support scam is simple: they don’t actually know who your IT resource is. You can minimize the risk of a tech support scam by making sure your team has the contact information and support ticketing procedures for your IT company available at all times. This way, when they receive a suspicious message, they can simply cross-reference the contact information, or they can recognize that this is not the typical way IT support happens at your business.What happens when you don’t have a dedicated IT provider? That’s where Argentum IT comes in. We’ll be your business’ trusted support provider—one your employees and your business can rely on. Learn more by contacting us today at (502) 473-6407.
Read full post on argentumit.comMSPdb™ News
IT Audit Checks: 6 Critical Midyear Reviews That Prevent Costly Business Disruptions
As businesses move through the second half of the year, many technology problems begin to surface. Not because systems suddenly fail, but because small issues were left unchecked for too long. That’s why midyear IT audit checks are one of the smartest preventative measures an organization can take. A midyear IT audit gives businesses the...
As businesses move through the second half of the year, many technology problems begin to surface. Not because systems suddenly fail, but because small issues were left unchecked for too long. That’s why midyear IT audit checks are one of the smartest preventative measures an organization can take. A midyear IT audit gives businesses the...
Read full post on fogosolutions.com
Is Microsoft Copilot a Good AI Tool for Small Businesses? An Honest Answer.
If your business runs on Microsoft 365 and you are wondering whether Copilot is worth your time, the short answer
If your business runs on Microsoft 365 and you are wondering whether Copilot is worth your time, the short answer
Read full post on datasmithnetworks.com
Automate Your Business with Power Automate: Save Time & Costs
Every business leader wants the same thing: more productivity, lower operational costs, and faster growth.…
Every business leader wants the same thing: more productivity, lower operational costs, and faster growth.…
Read full post on blog.synergyit.ca
AI Is Already in Your Business. Who’s Keeping It in Check?
AI probably did not enter your business through a formal rollout. It probably showed up in the tools your team already uses every day, like an AI button in email or another one in a Read More...
AI probably did not enter your business through a formal rollout. It probably showed up in the tools your team already uses every day, like an AI button in email or another one in a Read More...
Read full post on taznetworks.com
Smart Businesses: Top 5 Traits of Ideal IT Partners
In today’s fast-paced digital world, technology is the engine that drives your business forward. For many business owners, managing IT can be a major headache, pulling focus away from core operations. That’s why finding the right IT partner is more important than ever. The ideal partner does more than just fix problems; they provide strategic
In today’s fast-paced digital world, technology is the engine that drives your business forward. For many business owners, managing IT can be a major headache, pulling focus away from core operations. That’s why finding the right IT partner is more important than ever. The ideal partner does more than just fix problems; they provide strategic
Read full post on vcsolutions.com
Zero Trust in Action: Leveraging Microsoft Security Stack to Safeguard the Hybrid Enterprise
Discover how Zero Trust and Microsoft Security Stack safeguard hybrid enterprises from advanced cyber threats. Learn key strategies for 2026.
Discover how Zero Trust and Microsoft Security Stack safeguard hybrid enterprises from advanced cyber threats. Learn key strategies for 2026.
Read full post on trndigital.com
New SharePoint Sharing Rule: What Your Business Needs to Know Before July 2026
All those SharePoint files you’ve shared with clients, vendors or other partners outside your organization could be inaccessible in July 2026. Why? New SharePoint sharing rules start that month. The core change is occurring because Microsoft is moving away from link-based access to a more secure identity-based access model. Every external person you share files…
All those SharePoint files you’ve shared with clients, vendors or other partners outside your organization could be inaccessible in July 2026. Why? New SharePoint sharing rules start that month. The core change is occurring because Microsoft is moving away from link-based access to a more secure identity-based access model. Every external person you share files…
Read full post on skyterratech.com
Solving the “Slow Computer” Complaint: When to Upgrade vs. When to Replace
We’ve all been there. You are trying to meet a deadline, but you find yourself staring at a spinning wheel while a webpage takes forever to load. You close a few tabs and restart the machine, yet everything still crawls at a snail’s pace. A sluggish device quickly drains your productivity and your patience. When
We’ve all been there. You are trying to meet a deadline, but you find yourself staring at a spinning wheel while a webpage takes forever to load. You close a few tabs and restart the machine, yet everything still crawls at a snail’s pace. A sluggish device quickly drains your productivity and your patience. When
Read full post on totalit.com
Streamlining Your Vendors Helps Streamline Your Business
How many vendors and subscriptions does your business rely on to function day to day?Now, to ask a question that hopefully has (but very easily doesn’t have) the same answer: How many vendors and subscriptions does your business currently pay for?Unfortunately, for most small and medium-sized businesses, these answers can vary widely, which often creates confusion and leads to wasted capital. Let’s talk about a simple and reliable way to help align the answers to these two key questions: vendor management.
How many vendors and subscriptions does your business rely on to function day to day?Now, to ask a question that hopefully has (but very easily doesn’t have) the same answer: How many vendors and subscriptions does your business currently pay for?Unfortunately, for most small and medium-sized businesses, these answers can vary widely, which often creates confusion and leads to wasted capital. Let’s talk about a simple and reliable way to help align the answers to these two key questions: vendor management.
Read full post on coretechllc.com
MSSP for Healthcare: What HIPAA Requires from Your Security Partner
A managed security service provider for healthcare is a third-party organization that takes operational responsibility for the security controls a covered entity must maintain under the HIPAA Security Rule, including continuous monitoring, incident response, risk analysis support, and the documentation that OCR expects to see in an investigation. What separates a qualified healthcare MSSP from ... Read more
A managed security service provider for healthcare is a third-party organization that takes operational responsibility for the security controls a covered entity must maintain under the HIPAA Security Rule, including continuous monitoring, incident response, risk analysis support, and the documentation that OCR expects to see in an investigation. What separates a qualified healthcare MSSP from ... Read more
Read full post on meriplex.com
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