We do IT for you.
Discover leading Managed IT Service Providers across USA, Canada & the United Kingdom.
- 100s of leading MSPs
- Find a MSP near you
- Latest IT news for SMBs
Are You Trusted with Admin Passwords?
I recall a time when I was selling IT services in Austin. We were in a professional building, attempting to conduct an assessment for a CPA firm. Typically, we ask the IT liaison t... read more
Are You Trusted with Admin Passwords?
I recall a time when I was selling IT services in Austin. We were in a professional building, attempting to conduct an assessment for a CPA firm. Typically, we ask the IT liaison to log in to the server (so we don’t know the password), allowing us to check updates, backups, storage, and other critical aspects. This helps us understand the network and develop a proposal. However, in this particular situation, the IT liaison left and went back to his desk. I overheard him pleading for the admin password so we could proceed with the assessment. The IT provider, however, refused to give him the pa
I recall a time when I was selling IT services in Austin. We were in a professional building, attempting to conduct an assessment for a CPA firm. Typically, we ask the IT liaison to log in to the server (so we don’t know the password), allowing us to check updates, backups, storage, and other critical aspects. This helps us understand the network and develop a proposal. However, in this particular situation, the IT liaison left and went back to his desk. I overheard him pleading for the admin password so we could proceed with the assessment. The IT provider, however, refused to give him the password. Instead, the IT guy came over to log in for us and monitored our access to the information, clearly trying to protect his client from being taken away. It was an awkward situation, and ultimately, we didn’t secure the deal. It was evident that this company’s IT vendor was in control of the relationship. I call this a toxic professional relationship.
Read full post on www.morristechnologysolutions.comMSPdb™ News
Just Added to MSPdb™
MSP Jobs
All Jobs
MSP Marketplace
View All
Popular MSPs
View All
