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Beyond the Bottom Line: The Power of Giving Back
Nathan Phinney, one of the most successful MSPs and the author of Ctrl+Alt+Survive: The Secrets of My Small Business Success,” brought his dynamic message to the XChange and IT Conference in a spirited address on giving back and ensuring your business is about more than just the bottom line. His message set deep roots with the audience from his personal beginning of working with nonprofits to the valuable education about public relations and messaging. A Journey Rooted in Service Nathan first established his company to help meet the informational, communications, and technology needs of nonpro
Nathan Phinney, one of the most successful MSPs and the author of Ctrl+Alt+Survive: The Secrets of My Small Business Success,” brought his dynamic message to the XChange and IT Conference in a spirited address on giving back and ensuring your business is about more than just the bottom line. His message set deep roots with the audience from his personal beginning of working with nonprofits to the valuable education about public relations and messaging. A Journey Rooted in Service Nathan first established his company to help meet the informational, communications, and technology needs of nonprofits, which over time evolved into a position supporting many charities. He learned through this that it really helps not only the community but also the business. Lessons from the 80s: Technology and Humanity One thing that really popped for me was Nathan’s opening, where he showed pictures of the popular 80s TV shows Knight Rider and Airwolf. He compared Knight Rider—a show about advanced technology, with AI way ahead of its time, and a man who took that technology and used it to help people—to what an MSP should do today. In other words, the point being raised here is that an MSP should put greater focus on helping others rather than just selling their services. The Power of Words: Eradicating “Just” Perhaps the most striking point during Nathan’s presentation was when he spoke to the use of the word “just.” He told a story working with a manufacturer producing nuts for NASA. In a discussion with an employee, she called their company a “just” nut manufacturer. Nathan thought it a...Read More
Read full post on morristechnologysolutions.comMSPdb™ News
How AI Customer Service Can Improve Your Business Without Replacing the Human Touch
AI customer service tools can handle routine inquiries and streamline operations while your team focuses on building genuine customer relationships.
AI customer service tools can handle routine inquiries and streamline operations while your team focuses on building genuine customer relationships.
Read full post on gocourant.com
What to Expect During Your Go-live Date
Securing Mergers and Acquisitions: Leveraging Microsoft Security Stack for Complex Integrations
Discover how to protect assets during mergers and acquisitions using Microsoft Security Stack for secure, seamless IT integration.
Discover how to protect assets during mergers and acquisitions using Microsoft Security Stack for secure, seamless IT integration.
Read full post on trndigital.com
Is Your IT a Sunk Cost or a Strategic Asset?
Many business owners look at their monthly IT expenses as a necessary evil, or even a sunk cost, like an electric bill or an office lease. You pay for it because you have to, not because it promises to help you win over new clients or unlock new opportunities. This is the mindset that’s going to get you left in the dust by your competitors, and if you’re still thinking about IT this way, you need to change your mind, and fast.
Many business owners look at their monthly IT expenses as a necessary evil, or even a sunk cost, like an electric bill or an office lease. You pay for it because you have to, not because it promises to help you win over new clients or unlock new opportunities. This is the mindset that’s going to get you left in the dust by your competitors, and if you’re still thinking about IT this way, you need to change your mind, and fast.
Read full post on coretechllc.com
Minimum Hardware Requirement: A Guide for SMBs
Confused by minimum hardware requirement lists? Our guide explains the specs for SMBs, covering workstations, servers, and when to get expert IT help.
Confused by minimum hardware requirement lists? Our guide explains the specs for SMBs, covering workstations, servers, and when to get expert IT help.
Read full post on adaptiveis.net
The First “NUKE” of AI: How Mythos and Project Glasswing Changed the Cybersecurity Conversation
For years, most conversations about AI in cybersecurity followed a familiar script. AI would help defenders move faster. Attackers would use it too. Phishing would improve. Malware would get smarter. Security teams would adapt. That framing seems myopic and even simple minded at his point. With Mythos and the response global effort behind Project Glasswing, the conversation has shifted from fast incremental changes
For years, most conversations about AI in cybersecurity followed a familiar script. AI would help defenders move faster. Attackers would use it too. Phishing would improve. Malware would get smarter. Security teams would adapt. That framing seems myopic and even simple minded at his point. With Mythos and the response global effort behind Project Glasswing, the conversation has shifted from fast incremental changes
Read full post on alvaka.net
Co-Managed IT vs Fully Managed IT What to Outsource
Understanding Co-Managed IT vs Fully Managed IT: What to Outsource First The landscape of IT management continues to evolve, prompting modern organizations in to evaluate how their technology resources are structured and maintained. The decision between co-managed IT and fully managed IT has emerged as a key strategic consideration for businesses seeking cost efficiency,
Understanding Co-Managed IT vs Fully Managed IT: What to Outsource First The landscape of IT management continues to evolve, prompting modern organizations in to evaluate how their technology resources are structured and maintained. The decision between co-managed IT and fully managed IT has emerged as a key strategic consideration for businesses seeking cost efficiency,
Read full post on alvaka.net
SkyTerra Technologies vs. Bay State IT
Both SkyTerra Technologies and Bay State IT have deep knowledge of the life sciences and biotech industries, and how to support those industries with managed IT and cybersecurity services. It may be hard to choose between SkyTerra Technologies vs. Bay State IT, but a close comparison of the two companies can help with the decision,…
Both SkyTerra Technologies and Bay State IT have deep knowledge of the life sciences and biotech industries, and how to support those industries with managed IT and cybersecurity services. It may be hard to choose between SkyTerra Technologies vs. Bay State IT, but a close comparison of the two companies can help with the decision,…
Read full post on skyterratech.com
AI in the Workplace: The Problem isn’t AI, it’s Unmanaged AI
AI is already embedded in organizations. The issue isn’t the tools, it’s how unprepared most organizations are to manage AI in the workplace.Read more
AI is already embedded in organizations. The issue isn’t the tools, it’s how unprepared most organizations are to manage AI in the workplace.Read more
Read full post on thinkadnet.com
Why your BC law firm’s data isn’t as “sovereign” as you think
If you walk through the inner Harbour in Victoria or visit a firm in downtown Vancouver, you’ll find that almost every legal professional is talking about the same thing: efficiency. In an industry where time is the primary currency, the allure of cloud storage and Generative AI (GenAI) is undeniable. However, there is a growing...
If you walk through the inner Harbour in Victoria or visit a firm in downtown Vancouver, you’ll find that almost every legal professional is talking about the same thing: efficiency. In an industry where time is the primary currency, the allure of cloud storage and Generative AI (GenAI) is undeniable. However, there is a growing...
Read full post on daxtech.ca